Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 455 reviews
Yes, we can extract teeth for both children and adults. My child likes having teeth extracted by Dr. U; he says she's kind and the extractions don't hurt.
Reply from the clinic
The team is delighted and grateful for your trust in taking the time to review Dr. U's clinic.
Dr.Au has been my dentist since childhood and now my son visits her clinic. The customer service is extremely outstanding and Doctors here always efficiently caters to our needs.
Reply from the clinic
Thank you very much for you review
My daughter likes the kind staff and the lovely doctor.
Reply from the clinic
Thank you for the review.
I brought my son to the dentist using his social security benefits. There was an appointment available, so he was able to get treated right away. All the staff were lovely, kind, friendly, and gave excellent advice. The clinic was clean, the atmosphere was nice, and the waiting area was comfortable.
Today I came here to have a tooth extracted without prior consultation. I was very welcomed, and the doctor did a great job; it didn't hurt at all. I highly recommend this place to anyone with dental problems.
My mother and child both go to this dental clinic; it's a very good dental clinic!
I've been a patient here for 17 years. I haven't changed clinics because I feel comfortable coming here. The doctor is lovely and always accommodating. This time I came for a filling. The doctor did a good job, was gentle, and even gave funny advice after the procedure.
My little sister came to the dentist with her dad today. Dr. Karn was very kind. I really like that kind doctor; he gave us toys.
I've been getting dental work done here since I was a child, back in 2001 (Thai year 2544). Now I'm 69, it's been a long time, but the care is still as good as ever.
I brought my younger sibling to the dentist, and they loved it! There were lots of toys to play with while waiting for the dental treatment. My sibling loved it.
We found one of the best pediatric dental clinics in Phuket! We were seen urgently once when our little one had a toothache. The second time was a repeat visit. We really liked Dr. Kang. He was gentle, no-nonsense, and …
I brought my younger sibling to the dentist for the first time. The clinic was clean, and the staff were very welcoming and helpful.
I hadn't had dental work done in years, but getting my tartar removed was amazing. And I could use my social security benefits, which was super convenient.
My mom has been getting her dental work done here since I was a child, and now my children are doing the same. Excellent quality dental work!
We went to this clinic twice. The best thing about this clinic are the STAFFS and DOCTOR. They are really GENTLE with kids. My kid had problem and crying a lot cause she is scared. but the doctor was so patient on taking care and talking to …
Reply from the clinic
Thank you for the review
My little sister is Dr. Pen's patient. Dr. Pen takes very good care of her. My sister remembers Dr. Pen well. On the first day, she got a denture. On the second day, the doctor extracted it. On the fourth day, another tooth was extracted. …
Thank you, Dr. Pen, for taking care of my teeth. The new clinic is beautiful and comfortable, and the staff are very helpful.
Reply from the clinic
Thank you for your review.
I've been receiving treatment from Dr. Wat for two years now. The service is excellent; every time I come, the service is consistently good.
I had orthodontic treatment with Dr. Wat and I've seen a huge difference since then. He's lovely and speaks kindly. The clinic has recently been renovated and all the staff are wonderful.
I've been wearing braces for 4 years now, and my teeth are doing great! Before, my teeth were protruding and far apart in the front. I haven't taken off my braces yet though. The price is reasonable, the dentist is kind, and the service at the clinic is excellent. The clinic is newly renovated, very clean, and luxurious.
Both of my sons have had their dental work done at Dr. Uma's clinic. The prices are affordable, and importantly, the doctor is in a good mood. They call to confirm appointments beforehand. …
This was my first time using their service, and the counter assistant was excellent. They also had toys for children. The service was great, the staff were polite, and they constantly checked on us. The place was clean.
The doctor and assistant were very attentive and patient with the child.
I'm very impressed! The staff are so kind. I bring my child to get teeth extracted every time, and I always want to come back. The dentist is lovely, and I think I'll become a fan by playing the gachapon machine every time! 😂 …
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