Patients
Reviews of Dr. Au Children and Family Dental Clinic.
Phuket, Thailand. 455 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
Phuket's first specialist pediatric dental clinic with 27+ years of operation, led by a certified pediatric dental specialist with verifiable credentials and a team of 30+ dentists covering the full specialist spectrum. Strong track record with international families and expatriates, emergency accommodation, English-speaking staff, and daily extended hours to 8:30 PM make it practical for traveling families. Best suited for families traveling with children needing specialist pediatric care rather than adult cosmetic or implant tourism.
Authenticity
6/10Baseline 7: website, named founder DDS+Cert.Ped.Dent, Dental Departures listed. 50/50 reviews near 5-star, 0 verified: -1. Final 6.
Treatment quality
8/10Baseline 8: 30+ dentists, full specialist scope, long-term patient retention, Dental Departures verified doctors confirmed. Final 8.
Cleanliness
8/10Baseline 8: Japan-imported equipment, 7 rooms, international sterilization standard, multiple independent reviewers confirm clean facility. Final 8.
Team
8/10Baseline 8: 10+ named doctors in reviews, founder credentials verifiable, specialist team (ortho, endo, pedo, prosth, oral surgery) confirmed. Final 8.
Price value
7/10Baseline 7: competitive Thailand pricing on Dental Departures, clinic states affordable policy, no public price list on own site. Final 7.
Tourist suitability
7/10Baseline 7: emergency walk-ins accommodated, English confirmed, insurance coordination, daily to 8:30 PM. Primary focus pediatric. Final 7.
What comes up well
- Certified pediatric dental specialist founder with 30+ years and university lecturer history
- 30+ dentist team covering orthodontics, implants, endodontics, oral surgery, prosthodontics
- Emergency same-day appointments documented for tourists
- English-speaking doctors confirmed by multiple international patients
- Daily hours 9 AM to 8:30 PM, 7 days a week
Points to weigh
- 50 sampled reviews all near 5-star with 0 verified - no independent verification available
- Primary focus is pediatric/family; limited adult cosmetic tourism orientation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 455 reviews
Solving my son's dental problem; his front teeth weren't erupting. The dentist was excellent and explained everything to the child very well.
I came to get my teeth fixed at the dentist. The dentist was very kind and explained things clearly. He had a very gentle hand and it didn't hurt at all.
I've been coming here for dental work since last year. The dentist is very nice.
I had my dental work done by Dr. Chanwit; he's very gentle.
Dr. Chanwit has a very gentle hand and is very kind. The atmosphere in the shop is very warm.
I've been getting braces from this dentist for 8 months now. My teeth are straightening very quickly. The clinic is clean and private. I'm getting my braces done by Dr. Koy, and she's very kind.
The doctor is kind and has a very gentle touch.
Everyone was so lovely, and the doctor was very kind.
Get your braces done with Dr. Koy, who has a gentle and kind touch.
great clinic,all staff are friendly 😍i like this place . …
From the doctor to all the staff, everyone is friendly and very attentive to every detail. It’s a really great clinic.😍😍 …
My child has had braces with Dr. Tum at Dr. U's clinic for the third month now. The doctor is very knowledgeable and kind. He explains things in an easy-to-understand way.
I'm in my sixth month of braces. The doctor provided excellent service.
I brought my younger sibling to get braces from Dr. Pump. He's very kind and provides excellent care.
I came to get my teeth done at Dr. U and Dr. Thee's clinic. The doctors have very gentle hands and are very kind.
I went to this clinic for the first time and honestly, it was a really disappointing experience. I had an appointment and arrived exactly on time, but they kept me waiting for a long while without saying anything. What made it worse was the …
Reply from the clinic
Thank you very much for taking the time to share your experience with us. We're truly sorry to hear that your first visit did not meet your expectations. … More
The examination was very thorough, the explanation was very clear (fluent in English), no hard sell, decided to do Orthodontics here👍👍👍 Additional comments: The effect after three months has been surprisingly neat, …
Reply from the clinic
Thank you so much for considering our clinic for your orthodontic treatment! We appreciate the time you took to research and read reviews about our services. We are delighted to hear that our clinic has been positively reviewed on Google, … More
my daughter had acute pain in one of her back tooth and we had to extract it. the dentist was very professional and friendly with my daughter. great experience overall, professional, clean and also affordable
The doctor is lovely and kind. The little children had a lot of fun getting their teeth done.
Reply from the clinic
Thank you very much, Ms. La-orkaew Seenprachawong. Parental involvement is crucial to the success of the treatment. Positive communication and building a positive attitude towards dentistry, even before the actual treatment, are very important. Thank you again, Ms. La-orkaew.
I really liked this dentistry! Dr. Khomkrit, gave anesthesia, made a filling. Everything is fast and high-quality, I really liked it! 👍👍👍🤗 I recommend it wholeheartedly 🤗 …
I came to get my teeth fixed with the 30 baht gold card at Dr. U's clinic. The doctor was kind and had a very gentle hand. He even gave me a gift.
The doctor did a great job. The service was good. I am very satisfied.
The staff and doctors provided excellent service, offered helpful advice, and were all lovely.
Rapid and fit for purpose treatment in a hygenic and welcoming environment
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