Patients
Reviews of Dr. Nguyen Dental Clinic.
Nha Trang, Vietnam. 484 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Dr. Nguyen Dental is a busy cosmetic-focused clinic in Nha Trang serving primarily Russian-speaking tourists, with generally positive outcomes for implants, crowns, and braces at very affordable prices. The main risks for English-speaking tourists are the absence of English-speaking staff, persistent scheduling delays of 45 minutes to 2.5 hours, and at least one reported instance of the clinic closing without notifying booked patients. The clinic honors its lifetime warranty and has handled treatment complications (failed implant refunded, crown redone free), which is reassuring for high-value restorative work.
Authenticity
7/10Baseline 7: website exists, named doctors in reviews and 3rd-party listings. 0/50 reviews verified. Genuine mix of 1- and 5-star; one barter allegation. No heavy manipulation.
Treatment quality
7/10Baseline 7: successful implants/crowns/braces reported. Warranty honored (implant refund, free crown redo). Negatives: filling fit complaint, orthodontic timeline dispute.
Cleanliness
7/10Baseline 7: consistent clean-facility mentions, modern equipment. One reviewer noted sick nurse sneezing during procedure, a hygiene concern. -1 deduction.
Team
6/10Baseline 6: Dr. Thien and Dr. Tung Duy named in reviews; team list on 3rd-party sites. No credentials published. No English spoken - Russian translator only.
Price value
8/10Baseline 8: consistently praised for affordability vs Russia/Thailand. Cleaning ~150-200k VND, fillings 250k VND/tooth. Lifetime warranty adds value. One upsell allegation.
Tourist suitability
5/10Baseline 6: Nha Trang tourist hub, dual locations. -1: English not spoken, Russian translator only. Chronic waits (45min-2.5hr). One confirmed no-show due to unannounced closure.
What comes up well
- Very affordable prices - cleaning from $6, fillings from $10 per tooth
- Lifetime warranty honored: failed implant refunded, cracked crown replaced free
- Multiple named doctors in reviews; 3D smile design technology in use
- Two locations in Khanh Hoa; open 7 days including Sunday mornings
- Amenities: massage chairs, treats, toys for children in waiting area
Points to weigh
- No English spoken - relies on Russian translator; serious barrier for AU/UK/US tourists
- Chronic appointment delays (45 min to 2.5 hr) and one confirmed clinic closure without patient notice
- Allegation of blogger barter deals inflating reviews; 0 of 50 on-platform reviews are verified
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 484 reviews
I'm grateful to the doctors at this clinic for their attentive care! They worked hard and did their job to the fullest, quickly, and efficiently! They support the client at every stage, and even after treatment, they stay in touch to update them on their health, which is a great pleasure! I really appreciated that the entire workload is recorded and shared with the client in the chat, so they…
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can see everything they're doing and understand what they're paying for! I wish this clinic continued success!
Hello. Thank you for the prompt treatment of my cavities and dental cleaning. The doctors were very polite and meticulous in their work. They showed me before and after pictures. The price and quality were simply superb.
I highly recommend it! I highly recommend it!!! I've been coming here for almost a month, like going to work at 8 a.m. 🤭 I made an appointment while I was still at home through Telegram. You can pay with UnionPay, the rate is better. I had two lower wisdom teeth removed. They took blood samples and mixed a painkiller potion to minimize inflammation and swelling. They gave me free pills for the…
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entire course, I'll attach a photo. The pain was long, so I took a long break. Each tooth cost 2,500,000. Next, they put in four zirconium crowns for 6,500,000 each, which includes the entire procedure. They also made temporary plastic teeth. It wasn't too painful. Excellent cleaning: 200,000. Two cavities (so far very large cavities) were treated: 500,000 each. After EVERY appointment, they gave me recommendations and photos of the procedure. X-rays at each stage: before the extraction of 8-octagon teeth, after the extraction. I highly recommend it. They cover you with a blanket, hold your hand during the extraction, the receptionists are lovely, and the doctors are very attentive. Thank you, I'm so glad I came here. Thank you to your clinic, the doctors, and all the staff ❤️😍❤️
I had an entirely positive experience at this dental clinic in Nha Trang. An implant was placed quickly, without any complications, and most importantly, completely painlessly. Furthermore, a difficult root canal treatment was successfully performed, allowing my tooth to be saved and re-crowned – for which I am very grateful. I am absolutely thrilled with this clinic and can wholeheartedly…
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y recommend it. I was particularly impressed by the professionalism of the doctors and the entire team. Everything is very well organized, appointments are available promptly, and the procedures are clear and relaxed. The clinic's facilities are modern, the treatment methods are of a high standard, and you always feel you are in safe hands. The staff are friendly, attentive, and very helpful. The prices are also more than reasonable for this quality of treatment. I can recommend this clinic with complete confidence.
I wholeheartedly recommend this dental clinic in Nha Trang. From the very first moment, you feel incredibly well cared for. Getting an appointment is extremely quick, and the entire process is impressively straightforward. Communication is seamless, even conveniently via WhatsApp – you receive all results, photos, and treatment suggestions directly, which I found incredibly convenient and…
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d modern. The clinic boasts state-of-the-art equipment and high-quality facilities. Only premium materials are used, and you receive thorough, honest, and easy-to-understand advice at all times. The dentists truly take their time, listen carefully, and explain every step precisely. You immediately notice how professional, experienced, and meticulous the entire team is. But what impressed me most was the exceptional friendliness of the staff. I have truly never experienced such warm, attentive, and respectful treatment in any other clinic. An absolute recommendation for anyone who values professionalism, transparency, modern technology, and genuine human warmth.
I am grateful to the doctors and administrators at the Clinic for their professional and friendly attitude towards me and my daughter. They were understanding of my "fears and nerves" and did their best to ensure the treatment was successful. During my 10-day vacation, we managed to do everything the dentist recommended during the consultation. Modern equipment, X-rays, and the waiting area are…
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all well organized. Communication with Russian clients is via a voice translator, which is clear and quick. They create a patient record and send a report with photos after the appointment. It is essential to make an appointment, preferably in advance, via Telegram – it's a popular place and has a busy schedule! The prices are another undeniable plus! Affordable and high-quality, for example, oral hygiene costs 200,000 local currency, simple caries treatment costs 350,000, complex treatment costs 500,000, and a doctor's consultation with X-ray costs 150,000. They accept RSHB Unipay and cash. January 2026. Thank you!
I was pleasantly surprised by the quality of the clinic, the doctors' qualifications, and the equipment, a level I had never seen in my hometown. Thanks to all the doctors who performed my cleaning, diagnostics, and dental treatment. I highly recommend it as the best clinic in Nha Trang.
This is a complete delight (as a doctor, I'm always critical of medical facilities. I was paranoid about getting dental treatment in Asia, but after checking out my friends and bloggers, I made my choice!) All the logistics are very well organized at the facility, all consumables are disposable, everything is clean and sterile! There's absolutely no language barrier! They communicate with you…
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through a translator, and the specialists have even learned basic Russian. You initially enter a spotlessly clean room, where the waiting area is stocked with treats, drinks, and toys for children. Everything is beautiful, neat, and tasteful. First, you're taken to the first room: there they do an examination and take dental x-rays (they insert some kind of spatula 😄). Then they take you to a CT scan. Everything is disposable and sterile (I was really worried about this!). And then to the third room for the final report. After all this, I went in for treatment. All the specialists, just like ours, work as a team with a nurse. But everything was thought out: they covered me with a blanket and put on glasses to prevent the light from blinding me. They even massaged my tired joint because I was tired of holding my mouth open. Very caring and gentle! After the treatment, they took before and after pictures and compared the results. Consultation with CT scan — 450 rubles. Teeth cleaning — 600 rubles. Cavity treatment — 1050 rubles. Filling replacement — 1500 rubles. I paid 3600 rubles for everything! And that's all! Huge thanks to the clinic and a salute to the specialists!
I really liked the clinic! Many of my friends and acquaintances came here for various services. I had a cleaning and filling. I was extremely pleased! Everything was quick, neat, and painless, and the results were fantastic! The doctors were very pleasant and attentive, and the assistant was so calming throughout the entire procedure. It was very sweet.
It's simply impossible to get in here, they respond once every two days
I had root canal treatment and a crown installed. Excellent clinic, attentive specialists and doctors, and the price is three times lower than the Russian average. I recommend this place. Cleaning cost 200 dong, crown and root canals cost 6 million, cavities cost 350.
The rating is meant to attract attention, but it also reflects my dissatisfaction. I read a lot of positive reviews, spent two weeks in Vietnam, and decided to book an appointment! I booked an appointment on January 20th, and they offered me the 28th—the day before my flight. I understand perfectly well that severe cases can't be treated in a day, but any clinic will treat mild cases the same day.…
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I was thinking about it, so I booked an appointment for a cleaning and treatment :) As it turns out, the X-ray and consultation take about an hour. When I asked "how many teeth can be treated today?" the doctor replied, "Everything later." Five minutes later, we go down to reception, and they tell us that since we're flying out tomorrow, they won't be treating anything. Let's not even mention that they only scheduled us a week later :) When I asked if we wouldn't have time to treat even one tooth, they replied something about monitoring for pain and a 3-4-day gap for severe cases. Let me remind you, I didn't have any serious cases—at least, no intention of treating them. There was no information about this when I made my appointment or before! At all! Honestly, I think if I had kept my flight date quiet, I would have gotten everything done today. After all this information, we waited another half hour for the cleaning, which isn't great. The before and after photos of my teeth are identical—but let's skip that. The icing on the cake—a free consultation, if I'd been getting my teeth treated. Oh, wait—I wasn't getting my teeth treated, so I paid for it. Very clever! It's not that it was a huge amount; it actually made me smile. As a result, I'm resentful of the lost time. If I'd known all the details in advance, I would have booked an appointment at a "simpler" clinic, where they don't walk around with a tripod and record videos. I don't think I would have missed out on anything. The clinic's recommendation: notify them of all the details in advance, specify your departure date when booking in advance, and there won't be any problems.
Reply from the clinic
Thank you for your feedback. We want to clarify the situation clearly and professionally to avoid misunderstandings from other patients. 1. About your appointment and purpose of visit You scheduled an examination, consultation, teeth cleaning, and caries treatment. The first stage of treatment at our clinic always includes x-rays, diagnostics, and a consultation—all of which were completed, and the results were provided to you. 2. Why didn't we treat the caries on the same day? After the examination, you wanted to immediately treat the caries. However, the doctor deliberately declined treatment, considering your best interests. The correct caries treatment protocol includes: Removal of diseased tissue Temporary assessment of the condition Monitoring for several days to determine: Is there pain? Is there discomfort when chewing? Is there any hidden nerve inflammation? You were flying out the next day. If pain or discomfort had occurred after the filling, you wouldn't have been able to return, and that would have been a risk to you. 👉 Therefore, refusing treatment was a responsible medical decision, not an unwillingness to treat you. 3. Regarding the phrase "cleaning is the same everywhere" This is not true. You had a significant amount of tartar, the cleaning was performed according to standards, and before/after photos were sent to you. 4. Regarding the paid consultation The consultation and diagnostics are not completely free if the patient does not continue treatment. In your case, the consultation fee was transparent and fair, without any tricks. 5. Summary We understand your frustration that the caries treatment was not performed on the same day. However: Our decision was medically justified And aimed at your safety after departure. Because you were flying out the next day, we recommended that you undergo treatment in your country, where a follow-up appointment and follow-up are possible. We respect your opinion, but we believe it's important to convey an objective medical perspective.
I had four teeth treated in 1.5 hours and also had a cleaning. I left the clinic with a smile from ear to ear. It's a very good dental clinic, with professionals using the latest equipment. I'll be back in Nha Trang again, and I'll definitely get all my teeth done.
Me gusta éste servicio. Muy profesionalmente. #cerebrolog likes this service, very tidy and understandable, they speak English and provide lifetime warranty.
I had my teeth cleaned today, and I'm so grateful for their understanding and professionalism. They're very attentive. I recommend them to everyone, and they're inexpensive.
They did a great job installing two fillings and cleaning my teeth! I highly recommend this clinic; everything is sterile and safe! I recommend it.
Excellent service, reasonable prices. The staff is polite with both children and adults. I recommend it.
They provide poor service. I don't recommend using them. The wait is always over an hour. They constantly lie, claiming it was an emergency. It's better to go to the Vietnam Han clinic.
Reply from the clinic
Thank you for your feedback. We regret that the wait caused you negative emotions – waiting is truly unpleasant for no one, and we understand that. However, in dental treatment, we cannot interrupt treatment that has already begun, especially if the situation requires additional time for the patient's safety. This is not an excuse, but a doctor's professional responsibility. We always try to assist patients when needed and are constantly improving our scheduling during busy periods. If you feel another clinic is more suitable for you, we respect your choice and wish you success with your treatment. Sincerely, Dr. Nguyen Dental Thank you for your feedback. We're sorry that the waiting time did not meet your expectations – no one enjoys waiting, and we fully understand that. However, in dental practice, we cannot interrupt or rush treatment that is already in progress, especially when unexpected clinical situations arise and require additional time to ensure patient safety and quality of care. This is not a matter of “lying,” but a matter of professional responsibility. We always provide support when patients need us and continue to improve our scheduling system during busy periods. If you feel another clinic better suits your expectations, we respect your decision and wish you the best with your future treatment. Once again, we apologize for the inconvenience caused by the waiting time. Dr Nguyen Dental
My dears )))))))) I had 3 wisdom teeth removed at this clinic.... Everything went perfectly ))))) One was under the gum, and two were on the surface..... But the last one was just ATAS..... But the Vietnamese dentists did a 100% job, I THANK the doctors for some truly magical feeling - they feel how much pain there is or whether it doesn't hurt at all..... I don't know how they do it, but I am…
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simply delighted. Now, on to specifics.... I didn't have any pain and I came for a preventive appointment. The first meeting: "I walked in off the street", they immediately took an x-ray, in which I can immediately see the entire celest. We talked with the doctor for about an hour, through a translator on the phone - there were no problems understanding each other. They communicate clearly and accessibly, showing all the problem areas on the x-ray. The choice is yours, I decided to remove these wisdom teeth. Price: first consultation with x-rays 150,000 VND (450 rubles), extraction of 1 tooth under the gum - 3,200,000 VND, and the remaining 2 teeth = 2,800,000 VND. Why the first one is the most expensive - because it is under the gum and they tested some accelerated healing method on me.... And this method works, in the evening I ate and drank calmly..... In short, in 7 days they pulled 3 teeth, which did not affect my rest..... Well, how else can I thank them.... I wish you PROSPERITY, grateful patients and all the material and spiritual blessings.... Thank you from the bottom of my heart... You can safely go and have a consultation, and then we'll see))))) Thank you, my kind dentists)))))))))))
A wonderful clinic. They treated all my teeth, and afterward, I decided to get crowns for my smile. They treated all my teeth painlessly, no problems at all. Even though some complicated teeth were more expensive, it's still much cheaper than in Russia. The equipment and sterility are excellent. In 6 days, they installed crowns on 18 teeth using premium material, with no extra costs. I only paid…
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for the crown. The entire procedure was checked very carefully and meticulously. I'm very pleased with the result, and the price is reasonable. And what they write about us sitting in line and waiting for our appointment is nonsense. The clinic is in demand; doctors don't work by the hour; they focus on results. You wouldn't want a doctor to abandon you halfway through because it was time for another patient 🤣 Overall, the staff are great, everything is top-notch, and the prices are reasonable! The receptionists are a real love 🫶
Two days ago, we had a cavity treated at your clinic. After the procedure, the patient developed and continued gum pain. We contacted the clinic via messenger, but after 13 hours, we had still not received any response, so we were forced to come in person. At reception, they didn't ask for our passports or open or check our medical records. Instead of providing any assistance or a consultation,…
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, they simply told us to come back on Tuesday, despite the fact that we already had an appointment for Monday. We consider this level of service and communication unacceptable for a medical institution. Ignoring patient complaints, lacking basic administrative procedures, and a dismissive attitude toward post-treatment pain indicate a low level of professionalism and responsibility for patients' health. For this reason, we no longer trust your clinic and do not plan to return for further treatment. ENG: Two days ago, at your clinic, we had a cavity treated. After the procedure, the patient developed and continues to experience gum pain. We contacted the clinic by sending a message via a messenger; however, after 13 hours we still did not receive any response, as a result of which we were forced to come in person. At the reception desk, our passport was not requested, and the patient’s medical record was not opened or checked. Instead of providing any assistance or conducting a consultation, we were simply told to come on Tuesday, despite the fact that we already had an appointment scheduled for Monday. We consider this level of service and communication unacceptable for a medical institution. Ignoring patient complaints, the absence of basic administrative procedures, and a dismissive attitude toward post-treatment pain indicate a low level of professionalism and responsibility for patients’ health. In this regard, we no longer trust your clinic and do not plan to seek further treatment from you.
Hello everyone. I made an appointment for a teeth cleaning at the clinic, and the doctor called me in right on time. They covered my legs with a blanket, put on my glasses, and began the procedure. My teeth were cleaned perfectly, and I'm very grateful to the doctor. They sent me the BEFORE and AFTER pictures personally. Thank you!!!
I really liked the clinic, 🏆🥇. The professional approach, dentists, and therapists were very helpful—my husband and I received emergency treatment. At the beginning of the appointment, they did a CT scan, outlined a treatment plan, and performed a professional cleaning at a VERY reasonable price. And after the tooth was removed, they stitched it up using my own plasma—everything was very…
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precise. (By the way, the tooth will be removed at home, a cotton swab in the mouth, and goodbye 😪) They gave us a printout with dietary recommendations, medications for treatment, antibiotics, etc. I recommend this clinic 💝 We've already planned our next visit to Nha Trang, and we'll be making the full program at this dental clinic 📌💾
I'm on vacation in Nha Trang, Vietnam. After two days, I broke a tooth. I made an appointment on WhatsApp, and they gave me excellent advice and fitted me with a crown. They were very professional. I highly recommend Dr. NGUYEN's clinic; you're in good hands! 😎👍😘 …
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