Patients
Reviews of Dr. Nguyen Dental Clinic.
Nha Trang, Vietnam. 484 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
Dr. Nguyen Dental is a busy cosmetic-focused clinic in Nha Trang serving primarily Russian-speaking tourists, with generally positive outcomes for implants, crowns, and braces at very affordable prices. The main risks for English-speaking tourists are the absence of English-speaking staff, persistent scheduling delays of 45 minutes to 2.5 hours, and at least one reported instance of the clinic closing without notifying booked patients. The clinic honors its lifetime warranty and has handled treatment complications (failed implant refunded, crown redone free), which is reassuring for high-value restorative work.
Authenticity
7/10Baseline 7: website exists, named doctors in reviews and 3rd-party listings. 0/50 reviews verified. Genuine mix of 1- and 5-star; one barter allegation. No heavy manipulation.
Treatment quality
7/10Baseline 7: successful implants/crowns/braces reported. Warranty honored (implant refund, free crown redo). Negatives: filling fit complaint, orthodontic timeline dispute.
Cleanliness
7/10Baseline 7: consistent clean-facility mentions, modern equipment. One reviewer noted sick nurse sneezing during procedure, a hygiene concern. -1 deduction.
Team
6/10Baseline 6: Dr. Thien and Dr. Tung Duy named in reviews; team list on 3rd-party sites. No credentials published. No English spoken - Russian translator only.
Price value
8/10Baseline 8: consistently praised for affordability vs Russia/Thailand. Cleaning ~150-200k VND, fillings 250k VND/tooth. Lifetime warranty adds value. One upsell allegation.
Tourist suitability
5/10Baseline 6: Nha Trang tourist hub, dual locations. -1: English not spoken, Russian translator only. Chronic waits (45min-2.5hr). One confirmed no-show due to unannounced closure.
What comes up well
- Very affordable prices - cleaning from $6, fillings from $10 per tooth
- Lifetime warranty honored: failed implant refunded, cracked crown replaced free
- Multiple named doctors in reviews; 3D smile design technology in use
- Two locations in Khanh Hoa; open 7 days including Sunday mornings
- Amenities: massage chairs, treats, toys for children in waiting area
Points to weigh
- No English spoken - relies on Russian translator; serious barrier for AU/UK/US tourists
- Chronic appointment delays (45 min to 2.5 hr) and one confirmed clinic closure without patient notice
- Allegation of blogger barter deals inflating reviews; 0 of 50 on-platform reviews are verified
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 484 reviews
I had a crown and implant placed at this clinic. Everything took. The implant placement was quick and painless.
A wonderful clinic. We went on a friend's recommendation, though we were hesitant—it's Asia, after all. But! We were pleasantly surprised by the equipment, service, and specialists! You'd be hard-pressed to find anything like this in Russia. Everything is top-notch and at a fraction of the price.
I was there today, they scheduled an appointment for 11:00 AM. I arrived early and sat for 10 minutes. They saw me, and I paid 200,000 rubles for oral hygiene. Everything was very attentive and meticulous. They included photos. I scheduled it through Telegram.
I came to have my teeth treated and I'm very happy with the work done. They treated 9 cavities and installed 1 crown. The price was very reasonable, cheaper than in Russia and Thailand. If you're going to have your teeth treated, go to this clinic!
Cons - half-hour wait after the scheduled time Pros - fast, high-quality cleaning
Klinmkaka is wonderful. We had two teeth treated and received a consultation on further testing. But unfortunately, I'm running out of time; I'm flying out in three days, but I might return in the fall. The treated teeth turned out very beautiful and aesthetically pleasing. The doctors and nurse are fantastic! I wish this clinic prosperity.
Everything was great. The doctor was dedicated, the service was excellent, and the reception staff were attentive. I would recommend this to my friends.
I waited 2.5 hours just to get a check up and a cleaning done. They take on much more clients than they can handle. The staff was super cute as always, but can't handle the schedule. Great service, just takes forever.
Reply from the clinic
Dr Nguyen Dentistry thanks you for choosing Dr Nguyen as the place to take care of your teeth. Your comments and reviews are a great motivation to help us develop further
A professional dental clinic with friendly service and advanced technology. We arrived with our son without an appointment due to an emergency and he was treated optimally and thoroughly. Highly recommended!
Great clinic, been with them for two years, had crowns put in, everything is great, they saved a tooth once, everything is very high quality! I recommend them ✅
Excellent clinic, I recommend it, the staff is super, the reception is excellent
I've had several crowns and cavities removed, and the staff is always polite and friendly. They're always accommodating. I feel very comfortable when I visit this clinic! Even when I leave the clinic, everyone is polite and helpful.
The worst clinic ever!! I made an appointment for a hygiene checkup 7 days in advance, but when I finally arrived, they couldn't see me. There were tons of people there, and I have to fly out tomorrow! I don't recommend it!!!!
Reply from the clinic
Hello. We're very sorry you had this experience. However, we haven't found any information in our system about a patient with a confirmed appointment who wasn't seen by a doctor. We typically see, examine, and treat all patients who have made advance appointments. There may have been a misunderstanding, and it's crucial we look into this. Please contact us via Telegram or WhatsApp so we can verify your name, check your appointment, and try to resolve the issue. Thank you for your feedback. We wish you a good day and a safe journey.
Thank you to the staff at the Dr. NGUYỄN clinic! My experience began with a polite employee at the entrance helping me park my scooter outside the clinic, and another kindly offered me a change of shoes and opened the door. From the very beginning, I felt a genuine concern for my patients. My appointment was at 11:00 AM. Due to the high volume, I had to wait about 45 minutes, but the doctor and…
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nd his assistant performed their work professionally, politely, and very carefully (they were doing a professional teeth cleaning). The receptionists apologized for the wait and gave me a discount. In the end, the professional cleaning cost only 150,000 VND. For this level of service, it's a truly excellent price! I definitely recommend this clinic when visiting Nha Trang. Thank you to the entire team for their professionalism and attentive service!
I wrote back on March 5th to schedule an appointment. They're taking a very long time to respond. A week has already passed. Today is the 12th, and I still haven't gotten an appointment. No one responded to my last message. I understand this won't affect the flow of people wanting to get in, but at this early stage, this attitude towards clients has already discouraged me from using them in the…
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future, much less recommending them. If the staff can't cope, it makes sense to hire an additional person or train the existing staff to better handle incoming traffic.
Reply from the clinic
Hello. We're very sorry you had that impression. We truly don't want situations like this to happen. Sometimes, due to the sheer volume of messages, it takes us longer to respond to all inquiries, and we sincerely apologize for the delay. We are constantly adding staff and increasing the number of dental chairs to better handle the influx of patients and messages. Thank you for your feedback—it helps us improve our services. We wish you all the best and appreciate your feedback.
Be aware that you won't be seen! We booked a treatment appointment two months in advance, but when we arrived, the clinic was closed for the holidays. No one informed us of this in advance! We booked an appointment, and the clinic closed for the holidays. We lost the money we spent on tickets and time! We visited the clinic in 2025, decided to return to finish the treatment, and were treated…
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ed like this. Disgusting!
Reply from the clinic
Dear Valued Customer, First of all, we sincerely apologize for the inconvenience you experienced. We truly understand how frustrating it must have been to arrive and find the clinic closed, especially after planning your trip in advance. However, we would like to clarify that before the Vietnamese Lunar New Year holiday, we informed our patients that the clinic would be closed for this traditional national holiday, which lasts nearly two weeks in Vietnam. At that time, we also suggested adjusting travel dates or rescheduling appointments to avoid any inconvenience. The Tet holiday is the most important holiday in Vietnam, and most businesses and services close during this period. Nevertheless, we are very sorry that this situation affected your plans and caused inconvenience. We truly appreciate that you visited our clinic in 2025 and trusted us enough to plan another visit to continue your treatment. Your trust means a lot to us. If you return to Nha Trang in the future, we would be very happy to assist you with scheduling and continuing your treatment. Please contact us in advance and we will do our best to arrange everything smoothly for you. Once again, we sincerely apologize for the inconvenience and thank you for your feedback. Warm regards, Dr. Nguyễn Dental Clinic
The story is long, but interesting! I've been to this clinic several times, everything was fine. did a cleaning and …
Reply from the clinic
Dear Valued Customer, We are very surprised and saddened to read your review because it does not … More
The best dentistry in Asia. Wherever I go, I always come here for my teeth.
I am very disappointed with my experience at this clinic. When I started orthodontic treatment here, I trusted the doctor and agreed to begin treatment mainly because I was told the expected duration would be around 1.5 years. …
Reply from the clinic
Thank you, Arina, for your feedback. According to your medical records, orthodontic treatment began on January 18, … More
A wonderful clinic. They treated all my teeth, and afterward, I decided to get crowns for my smile. They treated all my teeth painlessly, no problems at all. Even though some …
From March 3rd to 10th, 2026, my husband visited Dr. Nguyen's dental clinic in Nha Trang. He underwent zirconium dentures for both his upper and lower jaws. We contacted the clinic in Russia, and they scheduled an appointment for us via …
In October 2025, I got braces at this clinic on the recommendation of two friends. They immediately gave me a complete price quote, which was very convenient. …
I've been getting aligners here for over six months. All the doctors and receptionists are caring and attentive. The service is top-notch.
The service at reception and in the clinic itself was extremely poor. Their main goal is to rip you off. It's simply a clinic hyped up by bloggers who barter their teeth for work. The clinic itself and the staff at the counter are arrogant. …
Reply from the clinic
Hello, Ramilia Sataeva. First of all, we're sorry our service didn't meet your expectations. However, … More
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