Patients
Reviews of Dr Nelson Serrano Odontologia Premium.
Bogota, Colombia. 166 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Nelson, Dr. Serrano named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Nelson
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 166 reviews
The experience is truly wonderful; a new smile can change your life. A team of professionals is always ready to give you their best to achieve the results you want. Thank you.
The best experience on Monday, September 11, 2023, was with a patient. Dr. Nelson told me to relax, that everything would be alright, and that I would be ready in three days. What he didn't tell me was how wonderful it would be, that both he and his entire team are true artists. The dedication and commitment they show to their work is unimaginable. He can't even begin to imagine the happiness…
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and the transformation—not only external but also internal—that they bring to people. From the moment you walk in, their human touch and dedication to their work are simply marvelous. Today, September 14, 2023, another patient left, smiling. Thank you. God bless you and keep you safe always.
I loved the care, the staff, the doctors, the atmosphere. Highly recommended. Everything is excellent.
What a wonderful prosthesis and the service was very, very good, I totally recommend it.
Excellent care from Dr. Serrano. An excellent professional. Punctuality and very friendly staff.
Simply the best! The facilities are excellent, and the best part is the care provided by Dr. Nelson and Dr. Alejandra, great professionals who make me feel in the best hands. I will return again.
"It was a great experience and the service was excellent. Thank you so much, Dr. Serrano. I really appreciate it."
I had my veneers done two years ago and they're still beautiful and intact.
Hello, after a few months, one of my teeth turned dark. I was sad because it was under warranty, according to the doctor, and to this day, no one has responded to my messages. I wrote this two years ago; I was very happy then, but I can say that not everything is perfect, and they aren't always there to help you. My name is Gina Martínez, and I want to share my story. More than 10 years ago, I…
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I suffered an accident that damaged the appearance of my teeth. During all these years, I underwent several orthodontic procedures without any success. This led me to give up trying to change my smile and personal image. Until I found Dr. Nelson Serrano and his wonderful team, who completely changed my life thanks to him and his design procedure. In general, they fixed my teeth in a very professional and caring way. ☺️ Today, I can say that I am infinitely grateful for changing my life and making it better. Thank you so much, Dr. Nelson. I would always recommend you without hesitation. Excellent work! I am very satisfied with the entire process. Thank you so much!
Reply from the clinic
Dear Gina, We are very sorry to hear about your experience and that you feel we haven't responded to your messages. At our clinic, we strive to provide follow-up care to all our patients, and we would have loved to address your case promptly. We understand that you are currently not in Colombia, which makes it more difficult to offer you an in-person solution. However, if you wish, we can review your case and advise you on possible alternatives based on your current location. Please contact us via WhatsApp or email so we can find the best way to assist you. We greatly appreciate your trust in our work and all the kindness you expressed during your first experience with us. We want to continue supporting your oral health in the best way possible. We look forward to your message. Sincerely, Dr. Nelson Serrano and team.
Four years ago, I made the best decision. With them, I found the perfect balance of quality, professionalism, and cost. Today's my checkup 😁 …
Good experience, excellent service and very well located and convenient place.
The entire team is very friendly and, above all, very professional in what they do. Highly recommended.
Highly recommended, an excellent experience… I loved the results. Very natural.
Very happy with the change, the doctor and everyone are very kind.
Excellent service and attention from Dr. Murcia, Dr. Serrano, and the entire team at Serrano Dental Care! Very grateful and happy with the results!
Dr. Serrano is very professional and has a wonderful personality. I've trusted Dental Care for two years. Highly recommended.
Highly recommend Dr. Nelson Serrano and his entire team. The results are very natural. Schedule your consultation in Bogotá today!
Excellent service, very good attention, I leave here very happy.
They provide excellent service; every time I go, I'm extremely satisfied with the attention and punctuality. Trusting my smile to the best hands ☺️🫶 …
Excellent service, the veneers are of excellent quality and I've never had any problems with them. I'm very happy with my teeth because they look natural and I always get compliments on them.
I had the pleasure of seeing Dr. Nelson Serrano for dental work, including crowns and veneers, and I couldn't be more impressed with the results! Dr. Serrano is an expert in his field, and the care I received was exceptional. From the moment I walked into his office, the staff was welcoming and professional, making me feel comfortable and at ease. Dr. Serrano took the time to explain the process…
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thoroughly, and the final results exceeded my expectations. My smile looks beautiful and natural, and I couldn’t be happier with the outcome. Highly recommend Dr. Serrano for anyone looking for top-notch dental care!
Excellent service, professional and friendly. Plus, excellent facilities. Perfect service!
Excellent service, they're very patient with anxious patients, I highly recommend them. Dr. Nelson is awesome!!! And his whole team is fantastic.
Excellent service, they are very professional in their work, I have had my smile design for 4 years and I am happy with this good choice.
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