Patients
Reviews of Dio Dental Clinic.
Bangkok, Thailand. 85 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.7 out of 10
Overall score
Dio Dental Clinic Silom is a modern multi-specialty clinic at the convergence of BTS Sala Daeng and MRT Silom with a documented track record serving international patients across orthodontics, implants, and clear aligners. Dr. Krasawan and Dr. Atom are named and praised for specialist work, and a loyalty program with flexible payment plans reinforces repeat-patient focus. A near-perfect 4.91 score on 85 reviews warrants a moderate authenticity adjustment, and one pricing transparency complaint about undisclosed scanning fees should be factored into patient expectations.
Authenticity
5/104.91/85, MEDIUM deduction (-2 auth). Mostly genuine reviews; no incentive program detected. One 1-star about pricing transparency is credible.
Treatment quality
6/10MEDIUM -1 applied. Implants, braces, clear aligners (5 months documented), wisdom extraction, scaling all confirmed positive. No adverse outcomes.
Cleanliness
8/10Clean atmosphere consistently praised. Multiple reviewers cite clean facility near BTS. Modern setup implied by Invisalign and digital implant offerings.
Team
7/10Dr. Krasawan (clear aligners) praised for detailed advice and flexible payment plans. Dr. Atom (extractions) praised for gentle technique. Staff polite and patient.
Price value
6/10Flexible payment plans and loyalty points redemption offered. One 1-star: quoted price excluded CT and X-ray costs. Otherwise affordable per multiple reviewers.
Tourist suitability
8/10Bangkok PRIMARY Silom. BTS Sala Daeng and MRT Silom dual access confirmed. Reviewer explicitly recommends for foreigners. Japanese and Malay patients confirmed.
What comes up well
- Dual BTS and MRT access in Silom PRIMARY zone
- Dr. Krasawan (clear aligners) and Dr. Atom (extraction) named and praised
- Explicitly recommended for foreigners by international reviewer
- Japanese, Malay, Vietnamese diaspora patients documented
Points to weigh
- 4.91/85 triggers MEDIUM authenticity adjustment
- One pricing transparency complaint: quoted price excluded CT and X-ray costs
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 85 reviews
The staff are lovely, the service is good, and it's clean.
It's great! I've been using it for 3 months now ❤️
Nice service and good doctors done cavity no pain compare to previous clinic using gold card no extra charge thanks
The doctor explained the treatment clearly, and the staff were polite and lovely.
This clinic is so lovely! 🥺✨ From the moment I walked in, I felt so comfortable. The atmosphere is clean, warm, and doesn't feel like a clinic at all; it feels more like a relaxed cafe. The staff are polite, always smiling, and very attentive. …
The doctor and staff were very kind. They answered all my questions and gave great advice. I really liked it.
The doctor was very gentle. The service was excellent! 🫶🏻✨ …
The staff were all so lovely and provided excellent service.
I came for a filling and teeth cleaning. At first, I was a little scared because it hurt, but it was better than I expected. The dentist was gentle and explained everything clearly.
If you value your safety and your wallet, avoid Dio dental clinic. I underwent a dental implant and a sinus lift here. Any competent dentist knows these procedures carry a high risk of infection, yet I was sent home with zero antibiotics and no warning of the risks. When the inevitable infection set in—causing the most excruciating pain I have ever experienced—I called and messaged them many times…
Read the rest of this review
for help. Their only response? To tell me to come back and buy painkillers from their clinic. They ignored the signs of a major infection and prioritized selling me over-the-counter meds I already had at home. I had to suffered for 72H of the worst pain in my life. I couldn’t sleep well, couldn’t focus at work. I had to seek extra medical attention and was prescribed antibiotics. The aftermath: • 15 Month Delay: It took a year and 3 months of fighting for them to finally issue a partial refund for their failed work. Had me talk to and repeat my case to multiple “managers” in the last 6 months. • Forced Charges: They forced me to pay for multiple CAT scans that were only necessary because they failed the procedure due to malpractice on their part. • Zero Accountability: They refuse to refund the costs of these scans, essentially profiting from the diagnostic tools needed to fix their own negligence. I paid for the scan before the implant. Every other scan after is due to their malpractice! It is disturbing that this clinic cares more about upselling painkillers than patient safety. I am filing a formal complaint with the Dental Council of Thailand and the OCPB. You have been warned." PS . I had to keep reminding them for 6 months to get my refunds. They kept using the delay tactic that need to discuss with their “managers”. When they finally contacted me for refund. They were gonna refund me more money coz they made a mistake of the billing. I informed that I won’t take advantage of them so I asked them to do what’s right; demanded to not pay for the subsequent scans. You would think this clinic would see my honesty and good faith to find their conscience. You think too much. lol!
I wanted to review this dental clinic because I was truly impressed. I'm usually terrified of dentists, but this place significantly reduced my fear. From the moment I walked in, the reception staff were polite, friendly, and gave excellent advice. The clinic was clean, and the equipment looked new and modern, making me feel safe. Before treatment, the dentist examined and explained every step…
Read the rest of this review
p in detail, outlining what should and shouldn't be done. They provided personalized recommendations based on my teeth's condition, without trying to push extra treatments or packages like I've experienced at other places. This felt really good, showing the dentist genuinely cared about the patient. During treatment, the dentist was incredibly gentle, constantly asking if I was in pain or if I could manage. If I felt sensitivity or discomfort, they would stop immediately to let me rest. They were very meticulous and didn't rush the process. After treatment, the dentist gave detailed instructions on how to care for my teeth, including brushing, flossing, and post-treatment care. Regarding pricing, the clinic informed me of the cost before every procedure, with no hidden fees. The prices were reasonable considering the quality and service received. In summary, I was impressed with the dentist, staff, service, cleanliness, and the patient's care. If you're afraid of dental work or looking for a good dental clinic, I highly recommend this one. I've now made it my regular clinic and will definitely recommend it to friends and family.
The doctor provided excellent service and offered additional advice. The clinic looks beautiful.
The place is clean, easy to get to, the staff are very helpful, the treatment is good, and the price is good too.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dio Dental Clinic.
Ask on WhatsApp