Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
Dr Rafel O was very helpful and very professional. He was avilable for any questions that I had and gave me his direct line to reach him with any questions after my wisdome teeth removal. …
Reply from the clinic
Hello Andres. Thanks for your review and 5 stars. Hava a nice return home. We will see you in my next trip to Miami.
The service was excellent, I would definitely return to this place.
I highly recommend the self-ligating braces treatment. My daughter's teeth have corrected very quickly, even though she lives in Chile and her appointments are only every four months. Thanks to the doctors for their excellent care and professionalism. 👌🏼👍🏻🙏🏼 …
Reply from the clinic
Hi Douglas, thank you for your review. Juanita's treatment is going quite well thanks to the benefits of this technique.
Excellent doctor! Very good prices and best of all, he's in a very central area of Bogotá. I highly recommend him.
Excellent orthodontist for braces inside the mouth (Forestadent 2D)! Very satisfied with their quick and efficient work.
Reply from the clinic
Thank you. Constance speaks little French. Perfect score.
I am so grateful to Dientes y Sonrisas clinic, Dr. Rafael Obando, and his team. The connection I felt with everyone who treated me was exceptional. The patient care is impeccable, and the results are incredible. Thank you so much for restoring my confidence in my smile. Highly recommended! 😊 …
Reply from the clinic
Hi Nidia. Thanks for your rating. We'll see you at future check-ins.
An excellent professional, Dr. Rafael Obando answered our questions and shared his knowledge and experience. …
Reply from the clinic
Thanks Tito. We hope to see you soon.
I finished my Invisalign aligner treatment in 10 months. Everything went perfectly, and the best part is that it has a 5-year warranty. Now I'll be wearing the retainers diligently for several years. Thank you, Dr. Carolina and Dr. Rafael. I highly recommend them.
They resolved our concerns immediately when we contacted them!!! Dr. Rafael is very attentive and explained to us how important it is to take care of our teeth!! Teeth and smile. I will definitely return!!!
Reply from the clinic
Thank you, Isabel. The initial consultation or assessment is the most important. What a great comment. Blessings.
The Dientes y Sonrisa clinic is very professional in its work; all the specialists are friendly and reassuring, and you can see the care they put into their work. The prices are quite affordable; without a doubt, they're the best hands to entrust my health to. 🥰 …
A highly recommended place, very good care from the doctors. I'm having my orthodontics done here and the process is going super well. Carolina is a very good orthodontist, highly recommended and trustworthy.
Reply from the clinic
Thank you, Carla, for your feedback. We're always following your progress and development. Blessings.
I went to Rafael who recommended invisalign for a very minor problem. I now have a terrible misalignment of my entire jaw as a result. Do not trust Rafael nor invisalign, recommend reading consumeraffairs reviews before using invisalign and make sure your doctor understands the treatment method, because invisalign is only as good as the doctor using it. Rafael also grinded/filed down my canine…
Read the rest of this review
teeth "for cosmetic reasons" without asking me. Absolute nightmare. After the misalignment Rafael refused to acknowledge any problem and just kept repeating I can get more invisalign. He refused to discuss the cleancheck with me or invisalign for possible alterations--it was accept as is or go elsewhere. I went to another specialist who diagnosed the misalignment and wouldn't even discuss treatment without bone scans and other professional input, that's how bad it is. Stay far away from these people, you will regret it.
Excellent service! I have braces with Diamond Clear and the progress is super fast with minimal discomfort. I love them!
Reply from the clinic
Thank you, Marcela, for sharing your opinion. We're glad you're happy with your orthodontics. God bless you.
I'm Ecuadorian and I had an emergency. The doctors at the clinic attended to me very quickly and with great patience. I highly recommend them; they helped me a lot! 👍🏻👍🏻👍🏻👍🏻👍🏻👏🏼👏🏼👏🏼👏🏼 …
Reply from the clinic
Hi Carolina. We resolved your pain quickly, and I hope you can continue your definitive treatment in Quito. Have a safe trip home. Thanks to your international insurance, you didn't have to pay anything.
Everything was excellent. Surgeon Victor Rincon is an excellent specialist. I didn't have any inflammation during my wisdom tooth surgery and I recommend him 100%.
Highly recommended. I got Damon braces several years ago and have been going for cleanings every six months since. Don't hesitate, this is the place; look no further.
Reply from the clinic
Thank you Nolverto for taking the time to give us this excellent recommendation.
I'm very grateful to Dr. Carolina Pérez. She's an excellent orthodontist who explains everything clearly, is punctual, attentive, and offers fair prices. Her approach is very personable, and the results of my treatment have been excellent. Highly recommended!
Reply from the clinic
Thank you so much, Natalia, for your valuable feedback! We are so happy to know that your experience with Dr. Carolina Pérez was so positive. We strive every day to provide quality care with closeness and commitment, and knowing that you are satisfied with the results of your treatment is the best reward. Thank you for recommending us and for trusting us!
Excellent service. Very grateful to Dr. Carolina and Dr. Rafael. Very professional service.
Reply from the clinic
Response from the owner Edited 7 years agoHi Sergio, thank you for your comment and rating. With conventional or self-ligating braces, an excellent result can be achieved. We'll be waiting to hear about the progress of your MIS dental implant treatment.
I had a great experience at this dental office. Dr Carolina Pérez did a thorough cleaning, treated my cavities with resins, and fitted me with a bruxism guard. She was very professional, caring, and explained everything clearly. It’s my go to dental care facility
Reply from the clinic
Thank you so much Jorge for your kind words! Happy to hear that you had a great experience with Dr. Carolina Pérez. Providing clear explanations, professional care, and making our patients feel comfortable are top priorities for us. We're grateful for your trust in Dientes y Sonrisa Ortodoncia Laser Bogota.
Dr. Rafael is an excellent professional. I was very happy with the work he did on my teeth. Excellent service. Highly recommended!
Reply from the clinic
Response from the owner Edited 7 years agoThank you, Sandra, for your comment. Smile design and teeth whitening tailored to your facial features. We wish you all the best in this new chapter of your life. Blessings.
Dr. Rafael Obando is highly recommended in Bogotá. If you're looking for a professional dentist for teeth whitening, you have to come to Dientes y Sonrisas (Denses and Smiles) in Bogotá. They also offer Invisalign, cleanings, and many other services. It's a safe and clean place frequented by locals and tourists alike. Excellent professionals, good prices, and you'll feel very well cared for by the…
Read the rest of this review
doctor and his team. Don't entrust your teeth to just anyone; you should always look for a great dentist like Dr. Rafael Obando. I loved the results of my whitening! ❤️🦷❤️
Reply from the clinic
Thank you so much for your detailed and positive review! We are so happy to know that your experience with Dr. Rafael Obando and the Dientes y Sonrisas team was so satisfactory. We strive to provide quality care in a safe and welcoming space for all our patients, both local and visiting. It's great to know you're happy with the results of your whitening! Thank you for recommending us with such confidence—it will always be a pleasure to serve you.
Without a doubt, the best place I could have entrusted with my dad's smile. A perfect prosthesis that restored his joy and confidence. Top-notch service and attention. Highly recommended!
Reply from the clinic
Response from the owner Edited 7 years agoHello Marcela. It's wonderful to see how we've restored the self-esteem of an elderly patient. Your father shed a tear when he saw his teeth again. Tonight he said he can eat again. Money can't buy the gratitude and the photo we took. High-Impact Complete Dentures. God bless us.
I had the opportunity to visit Dientes & Sonrisas in Bogotá, and the experience was truly exceptional. From the moment I arrived, I was greeted with kindness and professionalism. The environment is very pleasant, clean, and well-organized, which instills trust from the very first moment. Dr. Rafael Enrique demonstrated a high level of knowledge, ethics, and attention to detail. His approach was…
Read the rest of this review
s friendly, respectful, and very clear in every explanation of the procedure. I felt listened to, well-guided, and completely at ease throughout the entire process. One aspect I particularly highlight was the minimal wait time; the care was punctual and efficient, which is very valuable today. Furthermore, the cost of treatment was extremely reasonable and accessible, demonstrating a true commitment to providing quality services at fair prices. I would definitely recommend Dientes & Sonrisas to anyone looking for professional, caring, and affordable dental care in Bogotá. I will definitely return!
Reply from the clinic
Thank you so much, Andrés, for sharing your experience in such detail! We are delighted to know that your visit to DientesySonrisa was so positive from the very beginning. We work hard to offer professional, caring, and accessible service, and comments like yours motivate us to continue improving every day. Dr. Rafael Enrique and the entire team appreciate your trust and your kind words. It will always be a pleasure to welcome you and provide you with the care you deserve. We look forward to seeing you again whenever you need us!
When we walk hand in hand with our Lord Jesus Christ, He brings wonderful people into our lives, not only in our work or family lives, but also in our health. I thank God for placing Dr. Rafael Obando in my path, who also walks hand in hand …
Reply from the clinic
Response from the owner Edited 7 years agoHi Adriana, thank you for your kind words. It's wonderful to serve my brothers and sisters in Christ, and I want to share that 10 years ago the Lord told me, "I will make you prosperous so that you may make others prosperous." … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dientes y Sonrisa Laser Bogota.
Ask on WhatsApp