Patients
Reviews of Dientes y Sonrisa Laser Bogota.
Bogota, Colombia. 275 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A long-established Bogota smile design clinic operating since 1990 with 6 named specialist dentists, PIOON laser technology, and published prices well below Western markets. The clinic actively caters to short-stay tourists with 3-5 day smile design windows and free WhatsApp pre-consultations, though two reviews flag rude administrative communication which is a risk for international patients coordinating remotely.
Authenticity
6/10Baseline 7: website, 6 named doctors, 275 reviews. -1 zero verified on high volume. -1 duplicate review (Paulaandrea Olivares). Organic mix, no heavy templating. Final 6.
Treatment quality
7/10Baseline 7: specific procedure outcomes (Invisalign, implants, smile design, wisdom teeth). No infection or failed-work reports. One root canal pricing complaint. Final 7.
Cleanliness
7/10Baseline 7: autoclave and CAD-CAM Sirona mentioned. No cleanliness complaints in 50 reviews. No independent facility inspection data. Final 7.
Team
7/10Baseline 8: 6 named specialists with Javeriana/Nacional credentials. -1 two reviews citing rude phone/WhatsApp staff. No independent credential verification. Final 7.
Price value
8/10Baseline 8: published prices very competitive (smile design ~$950, crown ~$350, implant ~$375 USD). Good value mentioned across reviews. Minor root canal price inconsistency. Final 8.
Tourist suitability
7/10Baseline 8: explicit 3-5 day windows, English staff, WhatsApp consult, intl payments, tourist reviews present. -1 communication complaints risk for pre-arrival coordination. Final 7.
What comes up well
- Established 1990, 35+ years continuous operation
- 6 named specialist dentists from Javeriana and Nacional de Colombia
- PIOON diode laser and CAD-CAM Sirona technology on site
- Published prices: smile design from ~$950, zirconia crown ~$350 USD
- Explicit 3-5 day tourist smile design schedule with English support
Points to weigh
- Zero verified reviews across 275 total and 50 sampled
- Two 1-star reviews cite rude/dismissive phone and WhatsApp communication
- One duplicate review from same name suggesting minor review manipulation
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 275 reviews
Dr. Carolina, Rafael, and Jenny, an excellent team in Bogotá. Highly recommended, very professional and excellent people.
Reply from the clinic
Hi Oscar, thank you for your rating. We've known each other for several years, and you always visit us when you're in Colombia.
Excellent service, he inspires a lot of confidence in me. I live in Chía, but I still prefer to go to his office in Bogotá. I only get my treatments from him. I like him because he explains the processes well, gives me the best advice, and …
Reply from the clinic
Thank you, Viviana, for taking the time to write this kind comment. We strive to provide several options and quotes to all our patients.
Thank you so much Carolina for your attention... excellent work (In Bogotá)
Reply from the clinic
Thank you, Jorge. It's a pleasure to serve thoughtful and dedicated patients like you. We are improving our customer service. We still have a few details to iron out.
Excellent orthodontics in Bogotá. Thank you so much, Dr. Carolina Pérez. Experts in dentistry in Bogotá.
Reply from the clinic
Alex, thank you for your comment and rating. Always at the forefront with the best technology and materials.
Excellent service. Dr. Rafael and Dr. Karolina are excellent professionals known for their attentiveness and personalized work. One of the best dental offices in Bogotá, highly recommended.
Reply from the clinic
Thanks, Raúl. These messages encourage us to always be the best, constantly improving and growing.
Dr. Carolina works wonders!!! Orthodontics in Bogotá!!! Highly recommended 😬😬😬😬😬😬😬 …
Reply from the clinic
Thanks John for your comment and many stars
Terrible customer service. I called to ask if they offered panoramic x-rays, and the man who answered the phone gave me a horrible response. He told me it was a dental clinic and basically told me to learn how to Google. Being nice costs nothing.
Reply from the clinic
Good afternoon, Paula. I told you to search "Oral Radiology Near Me" or "Bogota" on Google. The closest one to your home will appear. … More
Excellent quality, prices, and care. I recommend Dr. Carolina Pérez and Dr. Rafael Obando, excellent dentists and oral surgeons.
Reply from the clinic
Hi Fernanda. Thank you for your message and rating.
My best experience in Bogotá was with Dr. Rafael and Dr. Carito. They are both professional and wonderful people. Thank you.
Reply from the clinic
Hi Claudia, we're so happy to have you with us. What a lovely message. We love you.
I visited Dr. Carolina Perez's office, where she treated me quickly, effectively, and with quality materials. I came from another office where I received quality care for two years, so I can say that Carolina is the best orthodontist in Bogotá.
Reply from the clinic
Hi William. Thanks for your comment. You're always welcome.
After searching many options, I found the right place. Wonderful care, excellent professionals. I trusted them from the first visit, and it's been a blessing to my life and my dental health. Thank you so much to Dr. Rafael Obando and your entire team.
Reply from the clinic
Hi Ricardo, thank you for your rating and comment. I was also very happy with your treatment. … More
My experience with customer service was not the best. They responded curtly and dismissively when I requested an appointment, and they only replied every two hours. It makes me wonder how they treat patients. I'm very dissatisfied with the …
Reply from the clinic
Hi Fernanda. We have several ways to schedule appointments: landline, Facebook, Instagram, cell phone, Messenger, and the most popular, WhatsApp. I was checking your WhatsApp messages and saw that your son's face was … More
The experience was truly pleasant for me. There are some truly gifted people out there. I am grateful to Dr. Carolina and Dr. Orando; they are wonderful people with a great understanding of their work. It is truly wonderful to have people who do such excellent work.
Reply from the clinic
Hi Brayan. You were inspired. Such beautiful words. We always want to do our best for our patients and friends.
The best orthodontist in Bogotá! I'm thrilled with my treatment. Carolina Pérez is an amazing person, both professionally and personally. Dr. Rafael always greets you with such positive energy. I'm so grateful for their excellent work and honesty.
Reply from the clinic
Hello Lina. When you're honest and always tell the truth, we know how it'll all end. How wonderful to have patients like you.
They are the best orthodontists in Bogotá. Experts and, best of all, very honest.
Reply from the clinic
Hi Luisa. You're always so considerate and helpful with your sister. That's why the treatment is going so smoothly.
I highly recommend Dr. Rafael. He performed cosmetic dental work on me. He's located in Bogotá. He has an excellent price and great work.
Reply from the clinic
Hi Patricia. Thank you for your review and perfect rating. Cosmetic dentistry should be done with the best materials, state-of-the-art equipment, and the best lab in Bogotá. We're thrilled with your new smile!
Excellent orthodontic service in Bogotá. I recommend Dr. Carolina Perez, Dr. Rafael Obando, and Jenny for their professionalism and excellent service. Flexible hours for your care, commitment, and excellent advice.
Dr. Nathaly was excellent; she was very kind to my 4-year-old son. We had a very positive start to his treatment for the trauma he suffered. I'm very happy.
Reply from the clinic
Hi Andrea, we were able to resolve your son's emergency. It's difficult to treat children. We are fortunate to have Dr. Nataly, a pediatric dentist with us, a graduate of the National University.
Excellent orthodontic service in Bogotá. I recommend Dr. Carolina Perez and Dr. Rafael Obando for their professionalism and excellent service.
Reply from the clinic
Hi Leonardo. Thank you for taking the time to write us such an excellent review.
I contacted them to inquire about a root canal for my son and they told me it would cost $500,000. I made an appointment, and on the day of the appointment, they said I had to return the following week to have the opening they left in the …
Reply from the clinic
Good afternoon, Laura. I left a negative review and gave it few stars. But a thank you and a smile from your son and grandmother. Excellent patient. … More
My experience with Dr. Obando was well above my expectations. He designed all my teeth after the cancer treatment ruined my natural smile. He commited to gave me back a natural beautiful smile, and he delivered perfectly. His knowledge, …
Reply from the clinic
Hi Gregorio what a nice review. Thanks for your words. See you soon
The best cleaning in Bogota! Rafael is the best dentist, highly recommended.
Reply from the clinic
Hi Laura. Thanks for your review. You always attend your cleaning with cavitron, profy jet, and prophylaxis every 6 months.
The best dentists, the best care. You won't find an office like this anywhere. My sister, my mom, and I are undergoing treatment, and the quality of the work and the care provided have been incredible.
Reply from the clinic
Thank you Liliana for your rating.
My doctor Rafael was amazing !!!! I came in with a messed up smile and he hooked me up for the best prices! Would recommend to everyone. Love bogota :)))
Reply from the clinic
Hi Alexsha beautiful smile and a very good patient. Thanks for your review.
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