Patients
Reviews of DentSpa Healthcare Group.
Istanbul, Turkey. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
DentSpa Istanbul is a major international dental tourism clinic with ISO 9001 certification, 50,000+ international patients, and comprehensive travel services including airport pickup and multilingual staff. A documented pattern of recommending unnecessary crowns and price changes on arrival warrants caution.
Authenticity
7/10Baseline 8: ISO certified, Ministry of Health approved, Trustpilot 4-star/960 reviews, named specialists. Price-change complaints and crowns upsell report (-1 medium). Final 7.
Treatment quality
7/10Baseline 8: MDS-equivalent specialists in Prostho, OMS, Perio. 50k+ patients. Some nerve pain reports and upselling healthy-tooth crowns (-1). Final 7.
Cleanliness
8/10Baseline 8: ISO 9001-2015 and ISO 10002 certified, Ministry of Health licensed, CBCT available. Multiple positive hygiene mentions. Final 8.
Team
7/10Baseline 8: 6 named specialists listed (Prosthodontist x3, OMS x2, Periodontologist). 50+ medical professionals. Final 7 (limited individual credentials detail).
Price value
7/10Baseline 7: Istanbul pricing strong value vs Western rates. Complaints about price increases on arrival (-1 medium). Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, hotel arrangements, 7 languages, dedicated guest coordinators, USHAS/TURSAB registered, 50k+ international patients. Final 9.
What comes up well
- ISO 9001-2015 and ISO 10002 certified
- USHAS and TURSAB registered for international health services
- 7-language staff with airport pickup and hotel arrangements
- 50,000+ international patients served
Points to weigh
- 1-star review: recommended full crowns on healthy teeth -- potential upselling
- Trustpilot reports of price increases after arriving vs pre-travel quote
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
I came here to get my root canal and fillings and the whole experience from start to finish was absolutely amazing! I would highly recommend Dentspa to anyone who is struggling to get the right care in their country to come to Istanbul and get their teeth sorted!
Reply from the clinic
We are so glad to hear that your experience was amazing from start to finish. Providing comfortable and reliable care is always our priority. Thank you for recommending us and for trusting DentSpa with your treatment.
Overall I had a lovely experience at Dentspa. I came to visit with my mum for both of us to have crowns. My new smile is amazing & so natural just how I wanted it. Dr Tugce Akin was so professional and kind throughout my whole experience here especially as I was a nervous patient she even gave me a blanket & her assistant held my hand throughout the filing process. My root canals went smooth and…
Read the rest of this review
pain free thanks to Dr Mehmet Kalcay. The team here are amazing at what they do and make you feel really comfortable and looked after. Especially our patient coordinator Mounaim who made sure everything ran smoothly for us throughout our stay. Thank you so much Dentspa🤍
Reply from the clinic
Thank you so much for your beautiful words. We’re delighted that you and your mum had such a lovely experience with us. Dr. Tugce Akin, Dr. Mehmet Kalcay and Mounaim will be so happy to hear your kind feedback. We’re thrilled you love your new smile and truly appreciate your trust in Dentspa.
I came to dentspa with my daughter to have new crowns fitted. We were very well cared for by the whole team. Special thanks to Mounaim for all his support. Dr Bakay for saving the day when I was not happy with my first two prototypes with …
Reply from the clinic
Thank you for sharing your experience with us. We’re so pleased that you and your daughter felt well cared for by our team. Mounaim and Dr. Bakay will be especially glad to read your kind comments. We also appreciate your honest feedback and will continue working to ensure every step of the journey meets the highest standards. Thank you for choosing Dentspa
Very good service, very fast and welcoming. I had my teeth whitening and cleaning done by Dr. Bedir, and the results were great. I’m very happy with how everything turned out. The translator was very friendly and helpful, which made the whole experience comfortable and easy. The doctor was also very professional, kind, and explained everything clearly.
Reply from the clinic
Thank you for your lovely review. We’re glad you were happy with your whitening and cleaning results. Dr. Bedir and our team will be pleased to know you felt comfortable and well informed throughout your visit. It was a pleasure having you at Dentspa.
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