Patients
Reviews of DentSpa Healthcare Group.
Istanbul, Turkey. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
DentSpa Istanbul is a major international dental tourism clinic with ISO 9001 certification, 50,000+ international patients, and comprehensive travel services including airport pickup and multilingual staff. A documented pattern of recommending unnecessary crowns and price changes on arrival warrants caution.
Authenticity
7/10Baseline 8: ISO certified, Ministry of Health approved, Trustpilot 4-star/960 reviews, named specialists. Price-change complaints and crowns upsell report (-1 medium). Final 7.
Treatment quality
7/10Baseline 8: MDS-equivalent specialists in Prostho, OMS, Perio. 50k+ patients. Some nerve pain reports and upselling healthy-tooth crowns (-1). Final 7.
Cleanliness
8/10Baseline 8: ISO 9001-2015 and ISO 10002 certified, Ministry of Health licensed, CBCT available. Multiple positive hygiene mentions. Final 8.
Team
7/10Baseline 8: 6 named specialists listed (Prosthodontist x3, OMS x2, Periodontologist). 50+ medical professionals. Final 7 (limited individual credentials detail).
Price value
7/10Baseline 7: Istanbul pricing strong value vs Western rates. Complaints about price increases on arrival (-1 medium). Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, hotel arrangements, 7 languages, dedicated guest coordinators, USHAS/TURSAB registered, 50k+ international patients. Final 9.
What comes up well
- ISO 9001-2015 and ISO 10002 certified
- USHAS and TURSAB registered for international health services
- 7-language staff with airport pickup and hotel arrangements
- 50,000+ international patients served
Points to weigh
- 1-star review: recommended full crowns on healthy teeth -- potential upselling
- Trustpilot reports of price increases after arriving vs pre-travel quote
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
If you visit Dentspa and have Mounaim to see you through your experience he was my friendly face, amongst many others but he was extremely courteous and attentive. If I had any questions he was the one to answer. I’m so glad I chose Dentspa. I’m so happy with the treatment I have received and would highly recommend to anyone needing treatment.
Reply from the clinic
Thank you for your lovely feedback. We are very happy to hear that Mounaim and the rest of the team made your experience comfortable and pleasant. Your recommendation truly means a lot to us.
“I express my sincere gratitude and delight during my visit to Dentspa, for the excellent treatment and high level of professionalism I experienced, which made me feel completely satisfied with their service.” 😊 …
Reply from the clinic
Thank you for your sincere feedback. We are very pleased to know that you were satisfied with the treatment and the professionalism of our team. Your appreciation motivates us to continue providing the best care for our patients.
My experience has been excellent from start to finish. The entire team has been kind, professional, and attentive. They took the time to explain everything clearly and made sure all my questions and concerns were addressed. From the first …
Reply from the clinic
Thank you for sharing your wonderful experience. We are thrilled to know that our team could support you throughout your treatment with care and professionalism. DentSpa Patient Care Team
Came with a friend from USA. I wasn’t planning on doing any dental work but I’m so glad I did. I had them replace a crown my insurance at home was refusing to replace at the fraction of the cost. I’m so happy with the outcome.
Reply from the clinic
Thank you for sharing your experience with us. We are very glad that you decided to proceed with the treatment and that you are happy with the outcome. It was a pleasure taking care of you during your visit.
I couldn’t be happier with my experience at this clinic! From the moment I arrived, Dr. Bedir Ercan and the entire team made me feel cared for and supported. They paid attention to every detail, explained each step of the process clearly, and tailored the treatment to my specific needs. The professionalism, warmth, and personalized care made the entire experience outstanding. I’m so grateful for…
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their expertise and dedication—truly a clinic that goes above and beyond for its patients. Highly recommended!
Reply from the clinic
Thank you very much for your kind words. We are truly happy to know that you had such a positive experience with our team and with Dr. Bedir Ercan. Your satisfaction means a lot to us, and we are grateful for your trust and recommendation.
Dr.serdar and Ms.Maggie : Thank you so much for your excellent level of care you provided to me . I haven’t doubt that your professional qualities are remarkable by anyone who has had chance to have you as provider. I will recommend mes friends to come here for the care they deserve. I am hoping to see you soon for my 2nd visit. I wish the best in Your career . Isaac M
Reply from the clinic
Thank you for your heartfelt words. Dr. Serdar and Ms. Maggie will be very happy to hear your appreciation. We’re honored by your trust and recommendation, and we look forward to welcoming you back for your second visit. Wishing you all the best until then.
Very good experience.. Mounaim has been very helpful in making everything go easy. Would definitely recommended the clinic. Thanks a lot for your caring. Hats off also to Ash, international coordinator who has always been there whenever needed..
Reply from the clinic
Thank you very much for sharing your positive experience. We are truly pleased to hear that everything went smoothly during your journey with us and that you felt supported throughout the process. Providing attentive care and making our … More
5⭐ for Dent Spa! Highly professional, incredibly caring team💐. Special thanks to Rashid, Ahmed 😀, the doctors, and the kind lady who welcomed us with tea and coffee 🥰. 100% satisfied — highly recommended! 🥰💐🤣 …
Reply from the clinic
Response from the owner Edited a week ago Thank you so much for your wonderful review. We are truly delighted to know that you felt well cared for and satisfied with your experience. Providing professional service in a warm and welcoming environment is always our priority, and your kind words mean a lot to our entire team. Thank you for your trust and recommendation. We are always here for you whenever you need us. DentSpa Patient Care Team.
Me and my wife came here to get dental implants for both of us, it was a very good experience right from start, all their doctors particularly Dr. Serdar and Dr. Madina were very professional and competent, right from preparation to finish they did a great job, all supporting teams were efficient and well coordinated
Reply from the clinic
Thank you for your trust and for sharing your experience. We’re very pleased that you and your wife had a positive journey with us. We truly appreciate your kind words about our doctors and team, and we’re always here for you.
My experience with Dentspa Istanbul I'm from America and on my first visit I had 6 implants, a partial jawbone graft, and root extractions. From the first day, I felt the high level of organization and attention to detail, whether in terms of communication, reception, or the care provided by the medical, support, and reception staff. Everyone was cooperative, respectful, and explained the steps…
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calmly and clearly. Dr. Serdar Yılmaz He is one of the best doctors I've ever had in my life, both in terms of his work ethic and his gentle touch. I was very scared during the procedure, and when he finished, I couldn't believe how quickly and painlessly he did it. I am extremely grateful to him and all the doctors who helped me; they were all highly experienced in the field of dentistry. Dr. Ahmet Çetinkaya Dr. Enes Malatyalı Dr. Berkay Bas Dr. Damla Öztürk I want to thank you all, and a special thank you to the reception staff, Khoula. I recommend everyone visit Dentspa clinic! 💪🏼😊❤️
Reply from the clinic
Thank you so much for your kind words and your confidence in us. We are delighted that you felt organized and cared for from day one, and we truly appreciate your testimonial about our doctors and staff. We wish you continued good health and welcome you back to Dentspa anytime.
My wife and I underwent dental restoration. For me, it was a cleaning, eight fillings, and two crowns; for my wife, it was a cleaning, four fillings, four wisdom tooth extractions, one root canal, one titanium implant, and two crowns. On the first day, we had a consultation, payment, and an ultrasonic cleaning. We were then told that my treatment would take one day (since it was a simple and minor…
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procedure), while my wife's would take three days (it was more complex and involved more work). In the end, my wife's treatment took the promised three days, and mine took four. I had to come back twice because the dentist chose the wrong crown color (it was significantly lighter than my teeth), and I waited from Saturday to Tuesday for a new crown, which was still slightly lighter than my teeth. Dislikes: 1) The significant discrepancy between the initially quoted treatment duration and the actual one (4 days instead of 1 day) for my simple volume of work (8 fillings + 2 crowns). 2) The incorrect crown color selection and the need for a return visit in 3 days. 3) The feeling of insufficient attention from the dentist to the client (when the dentist interacts with the assistants, jokes, and laughs while performing a procedure). For the dentist, it's just a job, but for the client, it's a very important event for which they save money, plan their vacation, and experience the stress of flights and dental visits. Therefore, they expect the service to prioritize the dentist and the treatment they receive, and only then everything else (communication with the clinic, transfers, hotels, etc.) is considered. This may have led to the incorrect crown color selection and the unnecessary anesthesia in the area not being treated ("Sorry, I don't have time to work on this area anymore, we'll continue next time"). I won't name the dentist and ruin his reputation, but thank you for preserving the root of a tooth with deep decay and limiting it to a filling. My wife's treatment with another dentist went great. I liked: 1) The staff was polite and responsive (everyone—the case managers, drivers, managers, and dentists). 2) The transfer service met me at the airport, drove me to and from the clinic, and drove me back to the airport. 3) My wife's treatment was successful; time will tell. If it weren't for my specific case, I would have given it 5☆.
Reply from the clinic
Thank you for taking the time to share such detailed feedback. We truly appreciate your kind words about our team, transfer service, and your wife’s successful treatment. … More
I returned went back because I felt my teeth were a bit longer than I expected. Doctor Madina listened carefully to my concern and fixed it for me right away. She was patient, gentle, and very professional throughout the whole process. Very Happy 😊. had an excellent experience at Dent Spa. The staff were incredibly welcoming and professional, and Dr. Madina truly transformed my smile. I…
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I couldn’t be happier with the results. Highly recommended — 10/10 👌
Reply from the clinic
Thank you for this wonderful feedback. We are delighted that Dr. Madina transformed your smile and that you are so happy with the results.
Great place, practical, quick and efficient fillings. Excellent customer relations, I highly recommend it.
Reply from the clinic
Thank you so much for your kind review. We are delighted that you received prompt and efficient service and that you were satisfied with our customer service. We look forward to seeing you again.
My experience was good, my medical advisor Noah made sure to answer all my questions and calm my nerves, once I got to the clinic my team was amazing. Always making sure you are good, the drivers are polite and friendly. I am excited to come back after implant healing to get my forever smile.
Reply from the clinic
Thank you for sharing your experience. We’re so glad Noah and the team were able to support you and make you feel comfortable throughout your journey. We look forward to welcoming you back after your implant healing for your final smile.
Coming from the US to Turkey for the first time, DentSpa truly made our stay so much better. From the moment we landed, their A1 service made everything smooth, comfortable, and completely stress-free. They arranged transportation to and from the airport, as well as rides to and from our Airbnb, which made navigating a new country effortless. The level of hospitality was beyond what we expected.…
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. The office itself is absolutely beautiful — modern, spotless, and it even smells amazing when you walk in. It feels more like a luxury spa than a dental clinic. While you wait, they have everything you need: comfortable lounge areas, complimentary massage chairs, portable chargers, food, coffee — every little detail is thought of. You truly feel taken care of. The staff was professional, welcoming, and incredibly attentive throughout the entire process. We felt comfortable, valued, and well cared for every step of the way. If you’re traveling internationally for dental work, DentSpa makes the experience seamless and enjoyable. Highly recommend! ✨👏
Reply from the clinic
Thank you for this wonderful and detailed review. We’re truly happy that your first visit to Turkey was smooth and stress-free with us. It means a lot to know you appreciated the clinic environment, hospitality, and the efforts of our entire team. Providing a seamless and comfortable experience for our international patients is always our priority. We’re grateful for your recommendation.
I had an amazing experience at Dent Spa. They completely transformed my smile and I couldn’t be happier with the results! I was struggling with poor dental hygiene before, and they truly turned everything around for me. The team was …
Reply from the clinic
Thank you for your trust and for sharing your story. We’re so pleased that you’re happy with your new smile and that you felt supported throughout the process. Your recommendation means a great deal to our team.
They really took care of me when I got here. I received 3 dental implants, a filling and a wisdom tooth extraction they did it all quick and easy.
Reply from the clinic
Thank you for your kind words. We’re delighted that your implants, filling, and extraction were quick and easy, and that you felt well cared for throughout your visit.
Amazing experience at dentspa . Extremely happy with my results . Very natural looking . The dentist was very accommodating to make sure I achieved the results that I wanted. The practise was very clean and everybody very professional. I have been insecure about my smile for some time and I am absolutly obsessed with the results . Highly recommend dentspa after much research they live up to…
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their expectations . Thank you so much .
Reply from the clinic
We’re so happy to hear how much you love your results. Giving you a natural, confident smile is exactly what we aim for. Thank you for your trust and recommendation, it means everything to us.
I went to Dentspa for dental implants. The service was amazing. From the initial consultation to the actual treatment and the follow ups that occurred after. The dental surgeon Dr. Sukran was very knowledgeable and she explained everything so well. Dr. Bedir was the one who installed my dental crowns and he was very nice and personable and he answered all of my questions. All the staff were very…
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professional and treated us very well. I highly recommend Dentspa to anyone looking to get dental treatments done.
Reply from the clinic
Thank you for sharing your experience. We’re delighted that Dr. Sukran, Dr. Bedir, and our entire team were able to support you throughout your implant journey. Your recommendation truly means a lot to us.
Mr Mounaim was so sweet and kind to me throughout this very difficult process. He is genuine, warm and empathic. I felt that he truly cared.
Reply from the clinic
Your kind words about Mr. Mounaim mean so much. We’re proud to have team members who genuinely care about our patients. Thank you for trusting us during such an important process.
Selam yordanos michael Eshak ybhal ane ab Dentspa clinic nay sney hkmna gere btaemi kea hgusti eye they have the best Doctors with full service ane btaami hgustn agbtn eye thank you DentSpa clinic 😍 …
Reply from the clinic
Thank you for your beautiful message and for trusting DentSpa with your treatment. We are very happy to know you felt comfortable and satisfied with our doctors and services. Your appreciation means a lot to our entire team.
We recently visited this dental clinic in Istanbul for my mom and my sister. Overall, it was a positive experience. My mom’s treatment went smoothly and she was very happy with her results. She felt comfortable throughout the process and is already planning another visit. My sister’s case was a bit different. At first, she didn’t see the exact results she expected and felt a little disappointed.…
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d. However, thanks to Dr. Halil, who was very professional and patient, everything was adjusted properly. He worked closely with us to make sure her teeth were corrected and that she left satisfied. In the end, she was happy with the outcome. Regarding the pricing, it did change after the full examination because they discovered additional issues that needed attention. Although we understand that treatment plans can change, we did hope the final price would have been closer to the original quote so we could have prepaid and planned better. Once we arrived and the treatment had started, we didn’t really have another option. That being said, the team explained the reasons clearly. We also want to thank the entire team — the assistants, drivers, doctors, and consultants — for guiding us through every step. The staff was supportive and helpful throughout the whole process. We appreciate everything and will definitely be back. I’m even considering doing my own treatment on our next visit to Istanbul! ☺️
Reply from the clinic
Thank you for sharing your honest and detailed feedback. We’re very happy your mother and sister ultimately left satisfied, and we appreciate your understanding regarding the treatment adjustments. Our priority is always to provide transparent explanations and the best possible results. We look forward to welcoming you again.
My experience here was one of the best I had at a dental clinic. From the wait, to the service, to the doctor, and staff. I felt like they listened, cared and they were extremely nice.
Reply from the clinic
Thank you for your kind words. We’re delighted to know you felt listened to and cared for throughout your visit. That is exactly the experience we strive to provide every patient.
I had my initial free consultation including xrays. The clinic is very clean. Staff are very friendly and professional. Price quoted was competitive and I will likely return for the treatment in the near future. I highly recommend this clinic
Reply from the clinic
Thank you for taking the time to share your experience. We are pleased to hear that you found our clinic clean and our staff friendly and professional. We look forward to welcoming you back and assisting you with your treatment in the near future.
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