Patients
Reviews of DentSpa Healthcare Group.
Istanbul, Turkey. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
DentSpa Istanbul is a major international dental tourism clinic with ISO 9001 certification, 50,000+ international patients, and comprehensive travel services including airport pickup and multilingual staff. A documented pattern of recommending unnecessary crowns and price changes on arrival warrants caution.
Authenticity
7/10Baseline 8: ISO certified, Ministry of Health approved, Trustpilot 4-star/960 reviews, named specialists. Price-change complaints and crowns upsell report (-1 medium). Final 7.
Treatment quality
7/10Baseline 8: MDS-equivalent specialists in Prostho, OMS, Perio. 50k+ patients. Some nerve pain reports and upselling healthy-tooth crowns (-1). Final 7.
Cleanliness
8/10Baseline 8: ISO 9001-2015 and ISO 10002 certified, Ministry of Health licensed, CBCT available. Multiple positive hygiene mentions. Final 8.
Team
7/10Baseline 8: 6 named specialists listed (Prosthodontist x3, OMS x2, Periodontologist). 50+ medical professionals. Final 7 (limited individual credentials detail).
Price value
7/10Baseline 7: Istanbul pricing strong value vs Western rates. Complaints about price increases on arrival (-1 medium). Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, hotel arrangements, 7 languages, dedicated guest coordinators, USHAS/TURSAB registered, 50k+ international patients. Final 9.
What comes up well
- ISO 9001-2015 and ISO 10002 certified
- USHAS and TURSAB registered for international health services
- 7-language staff with airport pickup and hotel arrangements
- 50,000+ international patients served
Points to weigh
- 1-star review: recommended full crowns on healthy teeth -- potential upselling
- Trustpilot reports of price increases after arriving vs pre-travel quote
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
I recently had dental implants done at DentSpa, and honestly, the idea of the procedure was scary at first. But the team there was incredible. From the moment I arrived, they made me feel comfortable and reassured every step of the way. The procedure ended up being painless, both figuratively and literally. I was very vocal about what I wanted and what made me nervous, and they really listened and…
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d accommodated me. That level of care and attention made a huge difference in my experience. I highly recommend DentSpa to anyone considering dental work. The professionalism, kindness, and expertise of the team truly stand out. I’m already looking forward to my next visit!
Reply from the clinic
Thank you for sharing your experience with us. We are truly pleased to hear that our team was able to make you feel comfortable and reassured throughout your dental implant journey. Your kind words about the care, attention, and professionalism of our team mean a lot to us. It’s wonderful to know that we could help make the process smooth and painless for you. We truly appreciate your recommendation and look forward to welcoming you again. DentSpa Patient Care Team.
I came to do zirconia crowns here in istanbul Dentspa. My doctor was lovely and explains everything in great detail. This clinic have been amazing from the moment i messaged them back in australia, they have supported me and helped with my nervousness about coming over to a new country. The team have all been super friendly. They came and picked me up from the moment I arrived at the airport and…
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then they took me to the hotel and have done all my transportation. They really care about me and have helped make this process very smooth and comfortable. Thank you so much to everyone here at Dentspa for your amazing customer service and professionalism. I was nervous as I didn’t know any Turkish but i was with a translator at all times and was able to understand each and every process in great detail.
Reply from the clinic
Thank you for sharing your wonderful experience. We are truly happy to hear that you felt supported and comfortable throughout your journey with us, from your first contact to the completion of your treatment. It’s great to know that our team, transportation services, and translation support helped make your visit smooth and reassuring. Your kind words about our doctor and team mean a lot to us, and we are grateful for your trust. DentSpa Patient Care Team.
Thank you so much DentSpa for taking care of my dental needs. I appreciated the dedication and support your team and dentists provided to me for the last nine days. You guys rock and I will recommend a lot of my friends to check out DentSpa for their dental needs moving forward. Thank you once again!
Reply from the clinic
Thank you so much for your kind words and for trusting DentSpa with your dental care. It was truly a pleasure supporting you throughout your journey with us. We’re very happy to hear that you had such a positive experience with our team. Your recommendation means a lot, and we look forward to welcoming you or your friends anytime in the future.
I have been to many dentists over the years and had many issues with my teeth / from the absolute start of this process the sales person Mo was absolutely superb right the way through from the start until the end. Any issues encountered he was at hand to resolve and did so each and every occasion. Dr Mehmet was superb, Dr Elif highly professional and Oumnia - oumnia all I can say is one of the…
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most polite young ladies I have met - I was fortunate to meet her half way through the treatment and since then a pleasant person who is helpful is always good to put people at ease - with all the procedures I had done of course this was a lot of work and the first visit has finished and the result so far is incredible - the clinic is absolutely immaculate - the doctors and dental staff are to a much higher level than anything I have seen before and I have seen many dentists around the world. Whoever thought of this concept has done so with every single detail thought out. Yes we have had some issues but everything is on the end result of which I'm delighted with so far.
Reply from the clinic
Thank you for sharing such a thoughtful review. We’re delighted to hear that Mo, Dr. Mehmet, Dr. Elif, and Oumnia made your experience comfortable and supportive throughout your treatment. It means a lot to us that you appreciated the care and attention from our team. We’re very glad you’re happy with the results so far and look forward to seeing you again on your next visit.
Amazing place! My husband and I were visiting from California and ended up extending our stay to have his dental implants done which he’d been putting off for years, and finally after researching several locations, so happy to have found DENTSPA. Wonderful dentistry team to work with. The office is clean, modern and filled with a very friendly and helpful staff. Our questions were all answered…
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thoroughly every time. Will highly recommend this office anytime!!
Reply from the clinic
Thank you very much for your wonderful review. We’re delighted that you and your husband had such a positive experience with our team and clinic. It’s great to hear that the treatment journey felt comfortable and well supported. We truly appreciate your recommendation and hope to welcome you again in the future.
I had an amazing experience at DentSpa in Istanbul. All of the different specialists and advisors were amazing but Khaoula my advisor and Dr. Halil hold a special place in my heart. From the moment I walked in, the clinic felt modern, clean, and very welcoming. The staff were incredibly professional and kind, and they made sure I felt comfortable every step of the way. The dentists took the…
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e time to explain everything clearly and answered all of my questions, which really helped ease any anxiety I had. The technology they use is very advanced, and you can tell they truly care about both the results and the patient experience. I was also impressed with how organized and efficient everything was—from scheduling to treatment. Traveling for dental care can be stressful, but DentSpa made the entire process smooth and easy. If you’re considering dental work in Istanbul, I highly recommend DentSpa. The quality of care, professionalism, and attention to detail are truly outstanding.
Reply from the clinic
Thank you for your wonderful review. We are truly happy to hear that you had such a positive experience with our team. Khaoula and Dr. Halil will be very pleased to know that they made such a meaningful impression during your treatment journey. Providing a comfortable, organized, and professional experience for our patients is always our priority, especially for those traveling for care. Your recommendation means a lot to us and we are grateful for your trust in DentSpa.
Big thank you to the Dentspa family. From the moment i walked in the front desk was super welcoming. Everything was top tier from hospitality, transport, friendly staff to spotless clinic. Everything about my appointment was explained step by step, which made me feel comfortable and at ease.
Reply from the clinic
Thank you for your lovely feedback. We're delighted that you felt welcomed and comfortable from the moment you arrived. Our team works hard to make every step clear and every visit enjoyable. We hope to see you again at Dentspa.
I traveled from Texas to Istanbul, Turkey, for the Dentspa experience delivered by Dr Nelli. My experience has been wonderful a few unforeseen changes, but it wasn’t the interest of my health and dental hygieneThe dentist and staff has been wonderful especially my advisor Noah whom I have come to dearly appreciate. I would like to thank the whole staff for the excellence service wonderful…
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hospitality, Superb clean clean and comfort in the office space.
Reply from the clinic
Thank you for traveling all the way from Texas and trusting us with your dental care. We're glad to hear you had a wonderful experience with Dr. Nelli and our team, especially Noah. It was a pleasure taking care of you.
Everything was truly fantastic 🤩🤩🤩🤩🤩 The staff is very helpful and so kind ❤️❤️❤️ The doctors are super We are truly happy to have been here with you and with your great hospitality We'll see you in a few months to continue our work Thank you so much for everything 🙏🙏🙏
Reply from the clinic
Thank you very much for your kind words. We are delighted to know that you enjoyed your experience and our hospitality. We look forward to welcoming you again soon to continue your treatment.
When I arrived in Turkey for dental treatment, I honestly didn’t know what to expect. But Dentspa far exceeded my expectations, making the entire process smooth, comfortable, and stress-free. I had dental implants and crowns done, and I couldn’t be happier with the results. Dr. Serdar, the dental surgeon, is calm, efficient, and clearly experienced. From our very first meeting, I could tell he was…
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s highly knowledgeable and had performed this procedure many times before. Dr. Elif is soft-spoken, accommodating, and equally skilled—her gentle approach and professionalism truly helped put me at ease. Thanks to this amazing team, what could have been a nerve-wracking experience turned into one filled with trust and peace of mind. I highly recommend Dentspa to anyone seeking high-quality dental care, especially for implants and crowns. Update: For my second visit, everything went smooth. The coordination team assisted me all throughout my appointments. I’m so impressed with the consistency of the good service. Highly recommended! Last Update: I’ve been contacting Dentspa for months now to get my Insurance Forms filled out. I have a Health Spending Account to use to recover some of the expense but no response from them. It’s frustrating. Seems like they only care about new patients. Now I’m having a second thought in recommending this clinic to my peers.
Reply from the clinic
Response from the owner Edited 4 months agoThank you so much for your heartfelt and thoughtful review. We're truly honored to have exceeded your expectations and to know that your journey with us was smooth and reassuring. Your appreciation for our doctors and team, especially Dr. Serdar, Dr. Elif, and Mr. Mounaim, means the world to us. We're grateful for your trust and kind recommendation. Warmest regards, DentSpa's Care Team
I have been to many dentists over the years and had many issues with my teeth / from the absolute start of this process the sales person Mo was absolutely superb right the way through from the start until the end. Any issues encountered he …
I had dental implants done and I am very pleased with my experience. Dr. Serdar, in particular, was very professional and attentive. He explained every step in detail and made me feel comfortable during the procedure. The clinic was very clean and the staff were very friendly. The results of my implants are also excellent. I wholeheartedly recommend this clinic and Dr. Serdar to anyone considering…
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dental implants.
Dr medina was brilliant and I am really pleased with my new teeth she explained all my choices and helped me achieve the look natural look I wanted. Dentspa and dr medina was very professional and I’m glad I chose dentspa. Thank you…
Reply from the clinic
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your new teeth and that Dr. Medina helped you achieve the natural look you wanted. Your satisfaction means everything to us, and we truly appreciate your trust in DentSpa. Wishing you all the best with your new smile Aftercare Team Dentspa Clinic
Dr.kubra was amazing , done exactly what I wanted , perfect natural smile , would highly recommend she’s an artist for the teeth.
Reply from the clinic
Thank you for your kind words! We're delighted to hear that Dr. Kübra provided you with the perfect natural smile you wanted. She truly is talented! Enjoy your new smile, and don't hesitate to reach out if you ever need anything. Warm regards, DentSpa Patient Care Team
Amazing place! My husband and I were visiting from California and ended up extending our stay to have his dental implants done which he’d been putting off for years, and finally after researching several locations, so happy to have found …
Came in from Los Angeles and could not ask for a better dental experience! Cheers to the staff the host/hostess and the Doctors.
Reply from the clinic
Thank you very much for your wonderful review. We are truly happy to hear that your visit all the way from Los Angeles was such a positive experience. Your kind words about our staff and doctors mean a lot to the entire team. It was a pleasure welcoming you to DentSpa.
I am writing this review because I have recieved the best and most professional service for my teeth and gums ever! I came from New Zealand.incuding many influencers, I had read all reviews resrarched so many my head was spinning! Yet something made me come back here. And I am so glad I did. From the daunting moment I arrived to now, almost complete in my treatment, this place is the best.…
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Unfortunately some people want to come and go home with perfect teeth, and are not prepared for the truth about their gums or teeth situation . Dentspa are meticulous and ensure the FOUNDATIONS are correct before that happens, and that is the most important. They have everything to ensure this is the case and individualized. The level of service and care here and speed in which they do this is fantastic. I knew I had other issues and we got them all done and now I heal for 6 months and go back to be crowned! It's logical to have everything correct in the gums before the teeth. And at DENTSPA you can be assured everything correct is done. The professionals are the top of their game. And there are guarantees I have NEVER recieved prompt and top service, often having to wait a year for certain procedures in New Zealand. If I can assure anyone, it would be go to Dentspa, you WILL get the right results from the dentists who are the best I have ever experienced. I have seen finished products, its the most natural looking results and cannot wait to come here again. I am happy for anyone to reach out to me , Just do it. I came alone and I have met so many people hete from around the world. Turkey is a fabulous place! I stayed at the Holiday Inn and it's a fabulous area with all kinds of shops all around and not far from the clinic.you do get taken to and from airport , to hotel, hotel to clinic and back. Thank you Dentspa thank you Turkey! See you again!
Reply from the clinic
Thank you so much for your heartfelt and detailed feedback! We're truly honored by your kind words and thrilled that your experience with us has been so positive. It means a lot to know you felt well cared for and confident in the process from start to finish. We look forward to welcoming you back soon to complete your smile transformation! Warm regards, DentSpa Patient Care Team
I visited DentSpa and was warmly welcomed by highly qualified doctors and I am very satisfied with the way my teeth were treated.
Reply from the clinic
Thank you for your kind feedback. We are very happy to hear that you felt welcomed and satisfied with the care provided by our doctors. Your trust and satisfaction are very important to us.
DO NOT GO HERE!!! This place treats you like a product on a conveyer belt. They have great customer service before getting you into the country but good luck getting help after that. I had two extractions and then two implants placed in those areas same day, with bone grafts and one sinus lift. I HAD TO GET BOTH REMOVED AFTER 4 MONTHS!! First off, the sinus lift was placed too far back and the…
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the implant placement completely missed it and went into my sinus. The implant wasn't even fully surrounded by bone and it came out easily. The other implant became infected (pus oozing from implant site) within a month of placement and also had to come out due to bone loss from infection. I went to 3 different specialists who all told me the same thing but customer service from DentSpa ignored my comments and kept saying "just come in for an evaluation", ignoring the fact that I paid 6k for flight, stay, and procedures and couldn't just "come in for an evaluation." I also was getting a simple filling done earlier that day and I don't know if the dentist was rushed or inexperienced but he placed the numbing shot and got started right away. I immediately told him I could feel it and it was painful. He went on to place another shot and started again right away and AGAIN, I stopped him and said I could feel it. He place ANOTHER numbing shot and only then did he wait for it to kick in. After that, the whole left side of my face was completely numb, to my eyelids. To say I am disappointed is an understatement. Getting a response from Dr. Leo and Haifa has been most difficult and I often waited DAYS to hear back. At one point I was going through different people to get the other to respond. They have shown no compassion or willingness to fix the situation. After repeatedly asking if it is normal for pus to come from my implant, Dr. Leo ignored the question and said nothing is wrong based on the x-rays. I absolutely DO NOT recommend going here to get your teeth done. They specialize in the spa experience (I should've realized based on the name) but I really question the expertise of the doctors/dentists and customer service representatives.
Was a little painful, yet a lot of work done. I have low pain threshold. I could with it;-).
Reply from the clinic
Thank you for sharing your experience with us. Dental treatments can sometimes involve a bit of discomfort, especially when a significant amount of work is completed. We truly appreciate your patience throughout the process and we are glad to know that you were able to go through it successfully.
Totally loved the whole experience , the staff are so friendly and i absolutely love my new smile ❤️
Reply from the clinic
Thank you for your lovely feedback. We are delighted to hear that you enjoyed the entire experience and that you love your new smile. Your kind words mean a lot to our team.
Mr. Mounaim was so friendly and helpful, sorting appointments and information . The whole experience with Dentspa went so smoothly, the drivers reception staff all punctual and helpful. I had full mouth implants and it has transformed my smile, which at 72 years old was getter so bad I was embarrassed to smile . The treatment from the doctors was all so good very professional, and after my…
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temporary teeth were good the final permanent st are the perfect shape for my mouth. I feel so much more confident. Thankyou Dentspa. I’m very happy and relieved to have had it all sorted.
Reply from the clinic
Thank you very much for sharing your experience with us. We are truly happy to hear that Mr. Mounaim and the rest of the team were able to support you throughout your journey. Thank you again for trusting DentSpa with your smile.
It's been almost 3 years since I got my teeth, and I'm thrilled with the results! Coming back for a cleaning was a breeze. The experience is like having a luxury item - the support is top-notch, and they're always there to help with any needs. Definitely worth the investment!
Reply from the clinic
Thank you so much for choosing DentSpa Healthcare Group for your dental care all the way from Atlanta, Georgia, USA! We are thrilled to hear that you had a wonderful experience with us, and that our team made it easy and convenient for you … More
I had a very positive experience at Dental Spa in Turkey. The clinic was extremely professional from the moment I arrived. The facility was very clean and modern, and the entire team was welcoming, organized, and attentive. I especially want to thank Mounaim , who was very kind and helpful throughout the process offered us nice meal. Selim and Dhiyaa were also very professional and supportive.…
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. They made sure everything was explained clearly and helped make the experience smooth and comfortable. The treatment itself was handled professionally, and I felt that the team was experienced and careful. They made sure I was comfortable throughout the procedures, which I really appreciated. The only small issue I encountered was with the billing. The final amount ended up being slightly higher than what we had initially agreed upon. It wasn’t a major problem, but clearer communication about pricing beforehand would make the experience even better. Overall, I would still recommend Dental Spa for their professionalism, quality of care, and friendly staff.
Reply from the clinic
Thank you for sharing your detailed feedback with us. We are very happy to hear that you had a positive experience with our team and that Mounaim, Selim, and Dhiyaa were able to support you throughout your visit.
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