Patients
Reviews of Dentme Aesthetic Dental Clinic.
Surabaya, Indonesia. 122 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 122 reviews
Thank you...the service and the doctor are good and friendly.
Reply from the clinic
Thank you, Ms. Avissa, for receiving treatment at our clinic. We look forward to your next appointment.
The service is excellent and the work is professional. I've been here twice and I'm satisfied.
Reply from the clinic
Thank you for your review 😊❤️ We are waiting for your next appointment🙏
The dental care here is top-notch. Back at my old location, I had scaling with Dr. Carera and wisdom teeth extraction with Dr. Ariel. Now, at my new location, I've had two scalings and fillings with Dr. Berliana. All the doctors and nurses are patient, friendly, educational, and communicative. I highly recommend them. The admin, Ms. Indah, is also very friendly, with detailed explanations, quick…
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responses, and solutions. Thank you to the entire team involved. Best of luck to the DentMe team. God bless!
Reply from the clinic
Thank you for your feedback. We apologize for the unpleasant experience. This is an important evaluation for us to continue improving the quality of our service. 🙏☺
Masha'Allah, I'm very satisfied with the service. All the crew are also very friendly. I want to have another treatment there next time.
Reply from the clinic
Thank you so much! It was a pleasure to help you achieve a healthier, more confident smile. We look forward to seeing you again! 🦷✨
thanks doc, the tooth extraction was smooth, not as scary as the initial impression..
Reply from the clinic
Thank you, Pieter, for receiving treatment at our clinic. We look forward to your next appointment.
I met with Dr. Ariel. He was friendly and detailed, and he was able to explain all my complaints well. Thank you very much.
Always go back to Dr. CIA. His treatment is good.
Best service, our problem was explained in detail. The admin also responded quickly. Highly recommended.
The treatment was very detailed, and the results were very satisfying. The tooth was completely filled. The complaints of cavities and tooth sensitivity have disappeared. Thank you, Doctor DENTME.
This was my first visit here. The scaling was done directly by the doctor, but honestly, this is the first time I've had a scaling that was painful and bled a lot even though I only had a small amount of tartar. For the price of 600k, with a 100k discount "given by the doctor," I don't think it's worth it. I've had frequent scalings, and my pain tolerance is high, it's never been this bad. The…
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promo on Instagram also couldn't be claimed, even though it's posted on the highlight 😔. The receptionist also didn't know what to say, so I had to wait. I still appreciate the service, but as a personal experience, I definitely won't come back.
Reply from the clinic
Hi, thank you for your review and we apologize for the inconvenience. The treatment you underwent was Deep Scaling, not basic scaling. Our doctor usually recommends Deep Scaling because tartar buildup under the gum line causes inflammation that causes bleeding during cleaning. This is normal, sis 🙏. The promotion in question applies to basic scaling, not Deep Scaling 🙏😊
I came here because of the 250,000 Rupiah dental filling promotion. However, after the filling, my tooth still hurts. Very disappointed.
Reply from the clinic
Sorry for the inconvenience. We have carried out the treatment according to SOP. Your tooth needed root canal treatment, but you refused it, so it's natural that the pain is still there. Your work seems to be bad as a content creator reviewer.
Is there a 100 star rating? The service is really good, the doctor and staff are very educational, and the scaling treatment is really optimal and the facilities are very satisfying. Thank you, Dentme Aesthetic Dental🔥🔥🔥 …
The place is clean 👍🏻, the doctor was patient and kind to me. It's perfect for people who are afraid of the dentist, because the doctor is very patient. The nurses are all friendly too 👍🏻
Reply from the clinic
Thank you for having treatment at our clinic 😊🙏 We are waiting for your next appointment✨
This was my first time scaling my teeth here after 3 years without scaling. I was so satisfied after my tartar was cleaned, awesome 👍🏻 …
Friendly doctor, very detailed explanation and work, comfortable place, friendly price
The service was truly excellent, from booking the appointment to the friendly doctor who explained everything in detail. I happened to get a promotional price this November, so I can recommend her for my next dental treatment. Thanks to the kind and friendly Dr. Belinda and all the staff....😘😘😘😘
Reply from the clinic
Thank you, we are happy to serve you. Looking forward to your next dental treatment sis ☺🙏
Dentist with Drg. Ariel is very patient, professional, fast, and supported by very sophisticated technological equipment. The practice room is very comfortable, clean too. Highly recommended 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 …
First time here. The place is nice. The service is good, the waiting room is clean and comfortable + the doctor is friendly, highly recommended!!
Great service. Dr. Alicia is very efficient and thorough. Love it.
A comfortable place, smart, friendly doctors who always give directions that make us better.
Tooth extraction treatment is comfortable and painless, the dentist is detailed, the place is also good
Best doctor in Surabaya! Detail is meticulous, neat, clean and hygienic
I've had braces at Dentme for 1.5 years and am very satisfied with the service. The place is also comfortable. Every checkup includes scaling, so my teeth are always clean. ☺️ Dr. Ariel's explanations are always detailed, and the admin always helps with reminders for checkups every month. Thank you Dentme for the excellent service. 🫶🏻
The doctor is friendly, the explanation is easy to understand and the facilities are complete.
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