Patients
Reviews of Dentistas Copacabana - Clínica Odontológica.
Rio de Janeiro, Brazil. 59 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 59 reviews
I, Hans Peter Corr, 78 years old, hereby declare that I had no intention of offending the professional Dr. Gustavo Porongaba. Everything was a result of my nervousness and severe toothache on February 5, 2025. I retract the misunderstood comments and any and all previous statements.
Reply from the clinic
We do not know him, nor do we serve him at our establishment. Due to the lack of transparency and accuracy in the descriptions, the number of simultaneous posts without identification, we understand that these are fake profiles attempting to tarnish our image.
I had a tooth restored today at the Copacabana Dentists Clinic. I recommend them. Excellent work, friendly service, honest pricing.
I have had several consultations at the clinic and, invariably, I am very well attended to by excellent professionals who are ethical, competent, and honest.
Excellent professional!!! A clinic where you find a qualified team! 10 out of 10! Congratulations Dr. Flávio for the services provided!
Top-notch clinic, excellent service! Team of great professionals! Super clean rooms!! Congratulations Dr. Flávio and team!
I had an excellent experience at the dental clinic. From the initial contact to the consultation, everything was impeccable. Dr. Flávio is a very competent, attentive, and humane professional; he explained each step of the procedure and made me feel completely safe. The clinic is clean, organized, and the service is high-quality. I highly recommend it!
My sister had several prostheses made, and the one that met her expectations was done by Dr. Flávio, a competent and humane professional. I have several friends who are treated by him. I recommend him.
Dr. Flávio has been taking care of my oral health with great competence for over five years. I recommend this excellent professional to everyone.
Very attentive dental clinic. Congratulations to Dr. Luiza and her entire team!!
I arrived at the clinic in a lot of pain, after two sleepless nights, and Dr. Gustavo, very attentive, explained the procedure he was going to perform and the instructions to complete the root canal treatment, without the trouble it was becoming. Several dentists refused to touch the tooth, including the endodontist who had started the treatment, and Dr. Gustavo, without hesitation, stated that…
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changing the dressing would stop the pain, and that's what happened... I recommend him.
I highly recommend this clinic; the professionals are very attentive, competent, and polite.
Fast, efficient, and wonderful service!!! Dr. Gustavo is highly prepared and attentive.
I have to tell you about my experience in this dental office. This morning I paid 400 reais to repair a veneer and when I left the office I noticed that there was a small space between the tooth and the veneer and I returned but they did not want to see me until after all the morning shifts. At the time of payment they did not make me wait at any time. The secretary was not friendly at any time…
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nor was she willing to help me with my problem, nor was the dentist who showed his patients in and did not speak to me. I do not recommend this office because of the poor treatment towards their patients.
Reply from the clinic
Dear Ms. Clara, We deeply regret your dissatisfaction and hope you will have a better experience with us. Please know that we value good service and quality of work in our establishment. As a result of what was mentioned, we investigated the facts and, according to reports from the professionals who assisted you, images and audio from the security cameras, we concluded that the service was provided in the best possible way. At no time did we witness any disrespectful or aggressive comments that go against our policy coming from them. Regarding the waiting time, we would like to point out that, due to high demand, patience is sometimes necessary. There were people scheduled at that time who were anxiously waiting to be seen. The secretary in question understood that it would not be fair to make them wait longer to move them ahead of you. For this reason, she asked you to wait. In any case, we apologize for the inconvenience. We are available for any further clarifications. Sincerely, Copacabana Dentists Team.
Look, I'll tell you, Dr. Gustavo is an excellent professional, top-notch service, he helped me a lot, he's friendly and very polite, I highly recommend him and he's always punctual, 10/10.
Dentist Flávio is simply an admirable professional, as I identify in this space an ethical, extremely responsible, and reliable professional. The difference of the space is knowing that we will be attended to and that we will obtain a fair and reliable quote. I say this because I have already done evaluations in other clinics and realized that, unfortunately, many dentists "invent" services in…
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order to obtain a higher profit. My recommendation to Dr. Flávio's office is that this does not happen in this space; the work is carried out with perfection and responsibility within the true need that exists.
My experience with Dentistas Copacabana was exceptional. All the professionals – from reception to the consultation room – were incredible, both in their politeness and honesty. I myself have had treatment with Flávio, Débora, and Gustavo, given each professional's specialty. I also want to highlight that the market prices are fair, considering the service offered. Even when I had a more serious…
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problem related to the calcification of a root canal, Flávio informed me that he wouldn't do the procedure, not out of ignorance, but because there was another professional available, Débora. Similarly, she explained the procedures she would perform, the tools used, and what a root canal entailed. Finally, the service was of extremely high quality. I recommend them and emphasize that, currently, there is no other place where I can have my dental treatment done – which forces me to drive 65 km to do so, knowing the service is excellent.
I was treated very well, efficiently. Very humane. I loved it.
The emergency care provided by Dr. Luiza Lube was exceptional!!! An excellent professional!!
An efficient and attentive team. Especially the competence and care that Dr. Gustavo has shown throughout my treatment.
I've needed help 3 times already, and I've always received excellent service. I recommend them!
On July 16, 2024, I went to the Copacabana Dentists Treatment, Emergency and Urgency Clinic, located in Copacabana/RJ, drawn by intense, throbbing pain in my gums that radiated to my teeth, face, and head. It was a pleasure to be treated by dentist Gustavo Porongaba, and I would like to share my incredible experience with the team. The receptionist, Glauci, was extremely kind and professional from…
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m the start, demonstrating great attention and promptness in all communications, whether via WhatsApp or telephone. Furthermore, Dr. Gustavo Porongaba is a competent, careful, and dedicated professional who clearly explained all procedures and made me feel comfortable and safe during treatment. He performed tests, took X-rays, and administered immediate analgesia, in addition to the appropriate medication. This support and help will allow me to achieve impressive results and recover my oral health. I highly recommend the Copacabana Dentists Clinic to anyone seeking high-quality care and professionals committed to patient well-being, especially in emergency cases. I am very satisfied with the service provided and will continue to be a customer whenever needed. Many thanks to the team for the excellent service provided.
Excellent doctor, very attentive, my tooth was in very bad shape and he saved me.
Wonderful. They attended to me punctually. Very polite professionals. The dentist was very well-prepared, competent, and attentive. The environment was clean, pleasant, and very beautiful. A perfect score.
I received excellent initial emergency care! However, a temporary filling was placed on my tooth that didn't even last 5 hours (I didn't eat, it fell off on its own). The next day I called the clinic, explained that the filling had fallen off, and SCHEDULED AN APPOINTMENT. However, when I arrived at the clinic, they were doing construction work in the room, and I heard that they "tried to call…
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to let me know"—they tried to call the number I had called, not the cell phone number I had left on the form! If they knew they would have to work in the room, why did they schedule an appointment? TOTAL LACK OF RESPONSIBILITY TOWARDS OTHERS!
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