SmileJet

Patients

Reviews of Dentisalud Mallplaza Buenavista.

Barranquilla, Colombia. 376 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 376 reviews

5 353
4 12
3 2
2 0
1 9
Adriana Carmona via Google 5.0 out of 5
I've just started my orthodontic treatment, and I've received wonderful service from reception; the orthodontist was very kind 🀩 …
Karen Cepeda via Google 5.0 out of 5
I had the best experience, I was in the best hands without a doubt, they are very professional. Drc: Morela, my smile changed, I feel like a different person.
Sulay Tarazona via Google 5.0 out of 5
A complete service, it's gratifying to know that I was in the best place and with the best hands. Dr. Morela, thank you very much.
JOSE LUIS PADILLA via Google 5.0 out of 5
Dr. Morela, I am delighted with the result of my orthodontics. I have no doubt that I chose the best place and the best hands.
Mariana Torres via Google 5.0 out of 5
I wanted to thank you for the excellent work you've done with my orthodontics. I love how my smile looks now; it's truly beautiful. Your professionalism and dedication have made this process much easier and more rewarding than I expected. Thank you so much, Dr. Morela.
Jose Humberto Sanchez via Google 5.0 out of 5
I want to make a special mention of the service that Dentisalud is providing to my son and me. We each have a dental treatment with you. The improvement in customer service you have been providing for some time now is very noticeable. It is also important to mention that Dr. Morela has supported me in organizing my appointments according to my schedule, along with each specialist, and this is…
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something I must highlight. They also make sure that the facilities are kept clean and organized. The attention of the window staff and assistants is very cordial. Congratulations to the entire team!!!

Lina Cruz via Google 5.0 out of 5
I took my son for an evaluation a few days ago, and from the moment we arrived I was very pleased with the service. The reception staff were very friendly, and the dentist who evaluated my son was very professional. I was delighted. They made it easy for me to access the treatment. I highly recommend them!
Renata De La Torre via Google 3.0 out of 5
I went a year ago and the service was excellent, this year it has deteriorated a lot, there is only one doctor and the prices do not match the service.
Reply from the clinic

πŸ™‹πŸ» Hi, we saw your comment on our post. We're sorry you had a bad experience at our dental clinic, and we're here to help. πŸ“© You can submit your complaint through this link: https://kawak.com.co/dentisalud/pqrs/pqrs_index.php You can also share your concern here. To do so, we'll need your ID number to verify it in our system. We're constantly working to improve your experience πŸ’™

Mary Barreto via Google 1.0 out of 5
They don't respect the order of the queue and the service leaves much to be desired.
Reply from the clinic

Response from the owner Edited a year ago"πŸ™‹πŸ» Hi, we saw your comment on our post. We're sorry you had a bad experience at our dental clinic, and we're here to help. πŸ“© You can submit your complaint through this link: https://kawak.com.co/dentisalud/pqrs/pqrs_index.php You can also share your concern here. To do so, we'll need your ID number to validate it in our system. We're constantly working to improve your experience πŸ’™"

Shirley MF via Google 1.0 out of 5
They are harassers. By mistake, confusing them with another dental center with a similar name, I gave them my personal information and they won't stop calling me. They refuse to delete my data. It's the worst. Never make the same mistake.
Ivonne J. PeΓ±a LΓ³pez via Google 5.0 out of 5
Excellent service from the staff! Very happy with my treatment.
Reply from the clinic

Hi Ivonne, thank you so much for your rating. We're happy to be able to support you throughout your journey.

Zuleica Ramirez via Google 5.0 out of 5
I really appreciated the attention from everyone, as well as the information and the healthcare professionals.
Dorismel Orozco Prens via Google 5.0 out of 5
Hello, at Dentisalud we have excellent service and a superb hygiene presentation, which is the most important thing. An establishment like this is excellent in every way. Thank you very much.
MarΓ­a Fernanda via Google 5.0 out of 5
Excellent service from the advisors πŸ‘, thank you very much …
joyce carolina via Google 5.0 out of 5
Thank you Denti for the attention I received. I felt very comfortable with the attention I received from the advisors, who were very nice and very kind. Thank you very much for your attention, highly recommended.
Lumen Membrillo via Google 5.0 out of 5
I was very pleased with the service from the staff at Dentisalud. They are very kind and professional.
Fabian Sisa via Google 5.0 out of 5
I had a great experience; the staff was very friendly, the doctors were very professional, and I highly recommend it.
JOSE CARLOS ESCORCIA PADILLA via Google 5.0 out of 5
Good, excellent and friendly service, with very good professionals, attentive and kind to the patient.
derly gomez via Google 1.0 out of 5
The worst place to get a treatment. Look elsewhere. They don't take responsibility for their work, and it's expensive. They promise one thing and then deliver something completely different. The service is terrible; they tell the patient it's their own fault. They only give information to the client to make a sale, regardless of whether the treatment is successful or not. They don't offer…
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refunds or replacements. They don't provide the patient with their medical history or a description of the procedure performed.

Julieta Fontalvo Ospino via Google 5.0 out of 5
Excellent service, I've been on the treatment for less than a year and in 4 months my teeth already looked great.
Aura Marcela Ortiz via Google 5.0 out of 5
Excellent service, I felt very well taken care of. Highly recommended.
Kate via Google 5.0 out of 5
I've felt great. I'm enjoying how they're handling my orthodontic treatment.
Luis Bossio via Google 5.0 out of 5
Excellent service, prompt attention, and flexible appointment times. Friendly staff. I started orthodontic treatment and everything has been very efficient.
glinis gonzalez via Google 5.0 out of 5
They provide excellent service. Comfortable facilities and a responsible staff committed to dental health.
Reply from the clinic

Thank you so much for your message! 😊 We're so happy to hear that your experience was positive and that our team was able to provide you with friendly and high-quality service 🦷πŸ’ͺ. It will be a pleasure to see you again soon! πŸ’™

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