Patients
Reviews of DentiSalud.
Cali, Colombia. 259 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 259 reviews
Very good service
Excellent service, fast work, and top-notch advice.
TERRIBLE CUSTOMER SERVICE! I am writing this review on behalf of my brother, an orthodontic patient at this clinic. While the orthodontic treatment progressed satisfactorily and faster than expected (it was completed in 1 year and 6 months, when 2 years were projected), the administrative management and subsequent customer service have been very poor and unpleasant. The monthly payment plan was…
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as originally agreed upon for two years. Upon completing treatment ahead of schedule, my brother requested to maintain the monthly payment plan to cover the remaining balance, to which the doctor initially agreed and authorized him to continue attending appointments and making monthly payments. Sudden Change of Terms and Service Withholding: After removing the upper braces and giving him the upper retainers (which had already been paid for), the lower braces still needed to be removed and the lower retainers given to him. The following month, the clinic contacted me demanding immediate and full payment of the outstanding balance in order to deliver the lower retainers and remove the remaining braces. Mistreatment and Harassment in WhatsApp Communication: When I indicated that I would honor the agreement to continue with the monthly partial payments (as previously agreed with the doctor), the person handling WhatsApp communication displayed a hostile, insistent, and harassing attitude, demanding immediate payment in a disgruntled and pressured tone.
Excellent service, very good attention
I experienced excellent human warmth; they are very honest when explaining the treatment with professional ethics. I recommend them.
Excellent service, all the staff were very friendly 🙏 …
Excellent service, the doctors are very professional and the reception staff are very friendly
Excellent attention and service
Excellent service, excellent professionals, the place is impeccable, highly recommended.
Excellent customer service.
Good experience
Excellent service from Dr. Sebastián Rebeló
Excellent service! Very good attention and availability when the patient needs it.
We are very happy with the treatment
I highly recommend them! Excellent customer service, they share their extensive knowledge of the required dental treatments. Excellent professionals! #IRecommend👌 …
Excellent service and professionalism from those in charge.
I really like the service.
Excellent service, very professional, friendly and attentive, and good prices
Excellent! I'm very happy with the care I received from everyone at the clinic. I finished my treatment and I'm very satisfied with the results. ☺️ Thank you! 🫂😊 …
Excellent attention and service
Very good place, very reliable
Excellent service, my entire treatment was satisfactory and fast, I was very happy with the results.
Excellent service
We felt comfortable with the service, the facilities, and the excellent work of the staff.
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