Patients
Reviews of Denthaus Aesthetic Dental Clinic.
Surabaya, Indonesia. 148 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.6 out of 10
Overall score
Denthaus is a modern Indonesian aesthetic dental chain founded in 2022 with three branches around Surabaya. It serves local patients well with affordable pricing and clean facilities, but has no international patient infrastructure and no named dentists published online.
Authenticity
6/10Baseline 7: website exists, 148 Google reviews at 4.9, multi-branch brand. -1: all 50 sampled reviews are 5-star, zero verified, generic language. Final 6.
Treatment quality
6/10Baseline 7: positive treatment outcomes mentioned (braces, RCT, scaling). -1: no sub-scores, no documented complications or follow-up data. Final 6.
Cleanliness
7/10Baseline 7: multiple reviews cite clean rooms, good smell, modern interior. No red flags. Final 7.
Team
5/10Baseline 5: no named dentists with qualifications on website. Some reviewer names (drg Vialyne, drg Nina) mentioned. Cap: no named dentists on site = max 5. Final 5.
Price value
7/10Baseline 7: multiple reviews cite affordable pricing, promos mentioned. Local Indonesian market rates. Final 7.
Tourist suitability
3/10Baseline 3: no English-language services advertised, no international patient info, no translation support. Local clinic only. Final 3.
What comes up well
- 148 Google reviews averaging 4.9 stars
- Multi-branch group: Surabaya, Sidoarjo, Gresik
- Affordable pricing noted by multiple reviewers
- Clean modern aesthetic interior
Points to weigh
- All 50 sampled reviews are 5-star with zero verified
- No named dentists or qualifications published anywhere
- No English or international patient support
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 148 reviews
Clean, good service, friendly and informative admin, always a regular here
The place is comfortable, try the scaling promo here, and it's easy to access on the main road
Very satisfied, clean, informative, good service, always a regular customer here
Dr. Vialyne is the best, very focused and straightforward! The place is also clean and comfortable! Highly recommended!!
The service is friendly. I'm very satisfied with the treatment here.
The dentist and nurse are friendly, the service is fast, and the prices are affordable👍 …
The service is super good and the doctor is very friendly 🤙🏻 …
Slow service, long queue but prioritize customers who come late
The service is friendly and fast, the doctor also patiently educates the customer, the scaling and filling results are very neat. Thank you!
Clean, cool, comfortable room, very patient and informative doctor Amira
Nice, clean place, friendly doctors, sophisticated equipment, and affordable prices! Highly recommended.
Been here several times... For scaling and fillings... Maybe next time I'll get braces... Friendly service at an affordable price🫱🏼🫲🏽 …
The service is very good, the doctor is friendly and communicative, the place is also comfortable!🥰 …
The doctor was super friendly... and Basil's scaling was perfect. The consultation was also clear. Sunset Teresa
I had a tooth filling treatment but the results were less than satisfactory, the filling hurt after returning it, there was no guarantee (it was still a matter of days & there was no information about the expiration date beforehand), and when I complained, I was charged again and the gap in the filled tooth was still bleeding even though there was no blood before the filling, the expensive cost is…
Read the rest of this review
not worth it for the results!! I'm fed up with just one treatment.
Reply from the clinic
We apologize for the inconvenience. There may have been a miscommunication. 🙏🏻 If you'd like, please consult again so we can explain your dental condition in more detail with the doctor. 😁 Thank you. 😁🙏
First time here. The place is comfortable, cool, and has ample parking. The doctor is thorough and friendly, and the work is excellent. 🫶 …
Good service, the doctor is also very patient and thorough
Aestetik banget Modern clinic with a touch of serenity 🦷🌿 …
Thank you, Denthaus Dentist. From the admin, the doctor who handled it was very good. The service was very fast. The atmosphere was clean and comfortable. We were treated comfortably. There is even a playground for children now.
I've bleached several times and this time the pain is minimal, the results are good, I recommend it.. I got a promo too
Very friendly service, clean and tidy place. The doctor is meticulous and patient with patients. Thank you, Denthaus.
The place is clean, the doctor & nurse are nice and check it out.. + got a price promo too, scaling + bleaching to 600 thousand at dealjava, great!
very good service and will come back to visit here😄 …
Scaling di sini sat set wat wet, sukses selalu denthaus 👍🤲 …
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