Patients
Reviews of Dentemergencia Dental Center.
São Paulo, Brazil. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bruna, Dr. Pamela named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
4/10Baseline 4: tourist support confirmed. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Bruna
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
Excellent service, from the reception with Gustavo to the consultation with Dr. Evellyn. Wonderful!
They were extremely attentive from the moment we arrived until the dentist appointment. I took my son to the emergency room and everything went well!
Great, fast service, excellent team. Dr. Pamela was very attentive and friendly, and Gustavo was very kind... The Santo André unit deserves congratulations to the entire team... Success always.
The service from Gustavo and Dr. Pamela was excellent, very friendly and attentive. I have no complaints. Congratulations on your cordiality.
Dr. Pamela gave me a masterclass during the appointment! Excellent professional! Congratulations!
I would like to thank Dr. Rosana and Assistant Felipe for their care. I needed to have wisdom tooth surgery, and they were excellent, calming me down a lot so that the procedure would be as smooth as possible! Congratulations to the whole team!
Excellent service from Gustavo, the night attendant, from reception to the dentist, Dr. Pamela. You all deserve congratulations.
Reply from the clinic
✨ Thank you so much for your feedback, Hilda! We are very happy to know that you had a great experience with us. Gustavo and Dr. Pamela will be delighted to hear about your appreciation! 💙 We are always available to take care of your smile!
Gustavo was very attentive and helpful. Dr. Pamela is a wonderful professional.
Reply from the clinic
💙 Thank you so much for your feedback, Sandy! We're happy to hear that you had a great experience with Gustavo and Dr. Pamela — our team works with great care to always offer the best service. 😊 You can always count on us!
I would like to register my dissatisfaction with the service I received. I waited for more than two hours to be seen, and the dentist left for her lunch break without any prior notice or giving the waiting patients any choice. I understand that unforeseen events can occur, but in an emergency situation—when we are already vulnerable—it is essential that there is communication and respect for those…
Read the rest of this review
e who are waiting. When I politely questioned the receptionist about the reason for the delay, I was also treated with indifference, which further reinforced the feeling of neglect. I am very disappointed to see a lack of empathy and organization at a time when the patient most needs support. I hope this account serves as a basis for reflection and improvement in service.
Reply from the clinic
We are deeply sorry for the experience you had, B. Campoi. This is certainly not how we strive to care for our patients. We sincerely apologize. We are reviewing our internal procedures to ensure that situations like this do not happen again. Thank you for sharing your feedback; it is very important for us to continuously improve our care and support. 💙
Top-notch service, very attentive, and Dr. Rodrigo Rosa is sensational!! He explains everything perfectly, with great care and empathy.
I needed emergency care and received excellent service; my problem was resolved. The attendants Davi and Gustavo were very attentive, and the dentist Evelin, who treated me, was also great.
I went there today, October 24th, for emergency care and unfortunately left in pain. I understand it's a business, it needs to sell services, but when someone is in pain, having to go through two reception areas, wait two hours, and still not receive immediate care is unacceptable. I left without treatment, in pain, and had to find another clinic to be seen and medicated.
Dr. Douglas is an excellent professional, providing great service. Congratulations on his work and attention... the reception staff also provided excellent service.
Dr. Rosana is an excellent professional. Everyone was very courteous and provided excellent service.
I arrived in a lot of pain and was seen by Dr. Evelin, an excellent professional. I highly recommend her.
Dr. Pamela is an excellent professional and helped me a lot.
I was seen by Dr. Pamela, who was very attentive! Excellent service.
We went to Dr. Evelyn in 2023. My daughter had broken a tooth, and she reconstructed it, and the work was PERFECT! No one can tell it's not her tooth; even the orthodontist she needed to see some time after the reconstruction didn't notice the reconstruction. I can only thank Dr. Evelyn for her excellence.
I loved the service from Dr. Rosana; she was very attentive, pleasant, and was able to answer all my questions. I recommend her.
To Gustavo and Dr. Evelin, immense gratitude, excellent professionals! Angels! Thank you, God bless you.
Like any emergency, it takes a while to be seen, but I was seen by Dr. Rosana, who was very attentive, took an x-ray, and explained what had happened to me.
I received excellent care from Dr. Rosana, and she was wonderful; she helped me a lot with my pain. She deserves a promotion; she was very patient. I arrived crying, and she calmed me down completely. She deserves recognition.
I received excellent care from Dr. Pamela. She was very helpful, careful, and empathetic. In addition to completely relieving my pain.
Excellent service, from the reception staff to the dentist, Dr. Pamela, who was a sweetheart, a great professional, and very humane!!!!
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