Patients
Reviews of Dentemergencia Dental Center.
São Paulo, Brazil. 182 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.6 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bruna, Dr. Pamela named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
4/10Baseline 4: tourist support confirmed. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Bruna
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 182 reviews
Excellent evening service with receptionist Gustavo and Dr. Bruna Miura.
Reply from the clinic
Thank you so much for your feedback. We are happy to know that you had a good experience with our night service. … More
I went today, January 15th, 2026, around 1 PM, because I was in a lot of pain in my tooth. The receptionist was very friendly. The dentist who treated me, Dr. Douglas de Tarso, is an excellent professional and person. I'm terrified of dentists. He calmed me down, performed the procedure, gave me instructions, and I left DENTEMERGENCIA singing. Thank you so much! From zero to ten, a 1000 out of 10.…
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Ivanilde
The service was excellent, from reception to the dentists. Thank you so much!
I went there for emergency care and from the reception to my treatment, everything was excellent. Thank you Amanda for the reception and Dr. Marta for treating me, you were amazing!
Reply from the clinic
Riso Facial is immensely grateful for your feedback and trust. We are happy to know that your experience, from reception to treatment, was positive. Amanda and Dr. Marta were very pleased with the recognition! … More
Excellent service! Gustavo, the attendant, was very attentive and helpful, and Dr. Evelin was beyond words, a professional above average! I highly recommend them!
Excellent service, Dr. Marta saved me... the pain was unbearable, she was super patient and gave me confidence, especially for someone with dental phobia. Clinic gets a 10/10!
Reply from the clinic
Riso Facial sincerely thanks you for your kind feedback. We are very happy to know that Dr. Marta was able to help you during a time of pain and that you felt safe with our care. … More
I needed urgent care on Saturday at the end of the day, I was well attended to, the service was of excellent quality and Dr. Elen, the dentist, deserves a 10/10.
Terrible, they have absolutely no respect for their customers. They make you wait more than 2 hours to be seen, and in the end, I had to leave without being seen because there aren't enough qualified professionals to handle the demand. I took my daughter for an evaluation, and there was only 1 dentist to see all the waiting patients, while other dentists were just walking around. And this is a…
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a private clinic; imagine if it were a public one. I don't recommend them; they don't have the infrastructure to handle the demand, and they make you wait for hours. If they can't handle the demand, they don't schedule appointments. If the doctor is performing surgery, don't fill their schedule; it's that simple. I'm never going back, and they'll never see my money again! I went to the competitor Odonto Company Carijos, and my family was seen immediately. Learn from this!
The clinic's service is always impeccable. But Dr. Douglas de Tarso's service is incredible! Technically, he does a perfect job, and his welcoming attitude (especially in an emergency) and good humor make all the difference, particularly in …
Reply from the clinic
Riso Facial is immensely grateful for your kind review! It is a great satisfaction to know that Dr. Douglas provided technical and … More
Excellent! Dr. Bruna is a top professional! I recommend her!
Reply from the clinic
Riso Facial thanks you for your feedback! We are very happy with your recognition of Dr. Bruna's work. … More
Terrible, they delay the service, they delay the delivery date of the prosthesis, they string you along. You arrive on time but the doctor takes a long time to call you. The only thing I consider excellent is the receptionist's service, an eight out of ten, but everything else gets a zero to two. I look for the ombudsman's number but there isn't one, so there's no way to complain, except to file a…
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a lawsuit, but it's not worth it.
Reply from the clinic
Good afternoon Agnaldo. We regret that your experience with the service was not positive. We would like to point out that, upon checking our records, we did not find any registration or service in our system under the name provided in this review, which makes it impossible for us to identify the case and investigate the points mentioned. To better understand the situation, clarify the facts, and find a suitable solution, please contact us via WhatsApp at (11) 94458-5314. Our team will be available to listen to your account and provide the necessary clarifications. We remain committed to the continuous improvement of our services and to providing excellent service to all patients. Sincerely, Riso Facial Clinic
People, run away from this place! And report them! It's a place to extort money from people who are in pain. They don't give you the price of any procedure before doing it. I arrived and they immediately took me …
Excellent service!!! Dr. Pamela gets a 1000/1000 rating!!!! 😍😍😍 …
I was promptly attended to in the early morning by Dr. Evelin, who instructed me and took care of my problem with utmost care and safety. Furthermore, Gustavo at reception was quick and attentive. I highly recommend them!
Good evening! The reception service was good, the receptionist (if I'm not mistaken her name …
Reply from the clinic
Good evening! Riso Facial thanks you for your feedback and kind words about our team. We are happy to know that you felt welcomed by both the reception and the … More
I received excellent care from Gustavo and Dr. Evelin. They are excellent, attentive, and highly competent professionals. I recommend them!
Wonderful… dentist Bruna has hands of an angel, she did my extraction and I didn't feel a thing, everyone was very attentive!!!! Congratulations!!!
Reply from the clinic
Thank you so much for your kind words and such positive feedback! We are happy to know that you felt well cared for and comfortable during your … More
Excellent service from reception with Vitória and the dentist Dr. Douglas, they are excellent.
Reply from the clinic
Thank you for your kind words! We are very happy to know that you felt well cared for by Vitória and Dr. … More
Dr. Rosana is an excellent professional, I'm grateful, she was exceptional.
Excellent service from Dr. Marta, and Gustavo is a great receptionist!!
Dr. Rafael provided impeccable service. He was kind and very attentive, and very efficient in problem-solving. The reception staff and everyone at the clinic were also very attentive.
Reply from the clinic
Thank you so much for the recognition! We are happy to know that you had a great experience with Dr. Rafael and the … More
Satisfactory service from reception and triage to the dentist's treatment. For what I needed (in this case, an emergency), I obtained a good result.
Reply from the clinic
Thank you for your feedback! It's gratifying to know that we were able to meet your expectations and provide … More
Receptionist Gustavo and Dr. Pamela were extremely kind and resolved my problem very quickly.
I loved the service, the people were wonderful, Amanda the receptionist was very polite and attentive... I felt at home.
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