Patients
Reviews of Dent'Art.
Porto, Portugal. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
Excellent professionals, I feel at home. Thank you all, especially Sandra!!
I am one of many satisfied patients. The follow-up and care are remarkable! The team is super professional and very friendly!
From a professional and personal level, I haven't found better, they are very attentive and incredibly friendly! Keep it up! I recommend them.
Horrible, they kept my €9,000 and I'm left without teeth!!
Reply from the clinic
Response from the owner Edited 2 years agoDear Madam, It seems there has been some misunderstanding, as Ms. Manuela is not at all our patient. For over 20 years, Dent'Art clinic has been known for its excellent service and patient well-being. However, we regret what may have happened to you and, should you require our services, please do not hesitate to contact us.
The support and service were spectacular. The whole team was approachable and always available to help. I highly recommend them.
It's like being at home. Spectacular service from the moment we entered until we left the clinic, incredible care for each patient, and excellent conditions for any type of treatment. I highly recommend it.
From the initial contact until today, I can only speak highly of them!! From the friendly dialogue and service to the modern facilities!! Today I am happier than I was yesterday, and tomorrow I want to be even happier …
Good afternoon, I am writing to thank the entire Dent’Art clinic team for the excellent work they did for me. Thank you for the care, attention, and dedication you showed me. On February 10th, you changed my life and my smile. Thank you for changing my self-esteem, as I will always be grateful for the work done. I loved it. I got back the smile I hadn't had in 11 years and the joy of smiling…
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g that I have now. Thank you to Dr. Raul for his dedication to all patients. I am grateful to you all for life. Kisses and hugs to all. Best regards, Elisabete Machado
Fantastic team, very attentive and professional, everything went very well and according to plan. Treatment went without a hitch! Thank you.
Regarding the dental treatment I received at the clinic, I have nothing but good things to say. A big thank you for the care and professionalism at all times. Thank you!
The service was always very attentive and flexible during consultations. Thank you to Sandra for her attention and availability.
Thank you so much to the whole team! Excellent professionals, concerned about the needs of their patients. They never disappoint!!
Hello, I am a 50-year-old resident of the Republic of Ireland where doctors had given up all hope of ever having a smile again because I no longer had enough bone and I have Fibromyalgia. Until September 29th of this year, the day I contacted the Dent'Art Clinic in Porto. TODAY is October 26th and I already have a smile, a 27-year dream. I don't know how to express my feelings about the whole team…
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because I have no words to describe their care and support; they are all great professionals. I haven't had any pain to this day. Thank you so much Dr. Raul Aguiar. I recommend them 100% of the time; they are my angels for being a new person today. Thank you 🥰. Dr. Raul Aguiar, thank you so much!
Good afternoon, I am very disappointed with this clinic. I went there a few weeks ago with my husband. He has a big problem, we had a consultation, explained everything, the whole problem he had, we explained everything in detail, and when we got there, they only did a CT scan, they didn't even look at his mouth, they just said that his gums weren't healed and they couldn't do anything, even…
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though we explained all that. They said there was no problem and that he would get his teeth fixed. The doctor wasn't very friendly either, and on top of that, it was someone else who was going to operate on him, but he went on vacation. This surgeon barely explains things, I didn't like him from the start, and we signed a contract for them to do this, but we were well attended to, they paid for the hotel until the end, even if he didn't have the operation, but they said they would refund everything. But it was a huge disappointment, and instead of sending us to another doctor in Portugal, they sent us to France, where we are 😡😡
Reply from the clinic
Hello Ms. Vanessa, we sincerely regret that you feel disappointed with your experience at our clinic. Your husband was received with the utmost care and attention, and the decision not to proceed with the surgery was made solely based on his overall health condition, which did not offer safe conditions for the procedure at that time. We understand that expectations were different, but our priority was, and always will be, to ensure the safety and well-being of our patients. Despite the situation, we ensured accommodation until the end and proceeded with a full refund of the amounts paid, as agreed. The proposal for follow-up in France was made based on your location at the time, seeking to facilitate close and safe monitoring for your husband. We remain available for any further clarification and sincerely hope that your husband finds the best solution for his case.
I want to express my gratitude, even at the beginning of this new adventure, for the way I was received by the entire team. Everyone, without exception, deserves congratulations, but a very special thank you to some professionals such as …
Clinic with very friendly staff that immediately inspired a lot of confidence in me. I was always well received and at no point during the treatment did I feel any pain. I feel very happy with my new smile and to this day I haven't regretted the choice I made 😁
Good evening, I'm here to talk about the Dent Art clinic. I was treated there and I just want to thank the whole team. The doctors are excellent, the nursing staff are excellent, the assistants are the best, fantastic human beings. I loved it and I recommend it to everyone who wants to have any dental treatment, including dental implants. From my side, I wish you all much success, my loves. Kisses…
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😘😘😘❤️😘❤️❤️
Thank you for giving me back the pleasure of eating and being able to smile without problems, I can only say 10-star service. In everything from the service to the doctors.
The entire team is very professional and very careful. The clinic is very well located.
Very, very, very BAD They are only good at the beginning and in the middle stages of treatment, which is when they try to "extract" thousands of euros... In the beginning they even provide you with personal contacts... but then, when things start to go wrong, they don't even answer the phone, they don't return calls, they don't reply to emails, in short... they do everything to make us jump ship…
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because we become "less profitable" clients. IT WAS A COMPLETE DISAPPOINTMENT. NEVER AGAIN DENTART... run away while you still can so you can invest in your health in a more honest, up-to-date and much, much better place.
Reply from the clinic
Hello Ms. Maria Sousa, we regret that you had a negative experience. However, after an internal check, we found no record of treatment or contact associated with your name. If you were seen under another name, we are available to clarify any situation. At our clinic, we are committed to supporting all patients with professionalism, transparency, and respect from the first contact until the completion of treatments.
At least in the first phone call I only have good things to say and a very professional approach, they explain all the issues... And they are ALWAYS available to us....congratulations to the whole team …
I've been going to this dental clinic since I was a child. I'm always treated with kindness and gentleness by all the medical staff, assistants, and other staff at this establishment. I always get very anxious whenever I need any dental treatment, from braces maintenance and fillings to simple oral hygiene, and this team always manages to make me feel comfortable and calm my mind. Thank you,…
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Dent'Art, for making me smile more and more!
Fantastic team, attentive and very professional. Focused on customer well-being. They live by the motto "For the pleasure of smiling". Congratulations to all and keep up the good work.
Very unprofessional. In the initial phase of my mother's treatment, they were very attentive, but throughout the process they did not resolve the problems that arose after three implants fell out. The treatment included four implants, described as four on the invoice, but after consulting other clinics to minimize the problem, I found that only three had been placed. They knew about the problem…
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lem and never contacted my mother to try to resolve it. Terrible service.
Reply from the clinic
Dear Ana Sofia Pinto, We sincerely regret that your mother's experience did not meet your expectations. Dent’Art bases its practice on clinical rigor, continuous monitoring, and complete availability to resolve any issues that may arise during treatment. Regarding the situation you describe, it is essential that we analyze the complete clinical process, including the treatment plan, examinations, and progress throughout the follow-up, to properly clarify all the points mentioned. It is not at all our practice to leave situations unattended, so we would like to review this case as soon as possible. Please contact us at 915 168 931 (cost of a call from a national mobile network) or send an email to [email protected], indicating your mother's details, so that the Clinical Management can analyze the case in detail and propose the best solution. We are fully available to clarify and seek the best possible resolution. Best regards, Dent’Art
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