Patients
Reviews of DentalWise Clinic.
Bangkok, Thailand. 168 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
DentalWise Clinic is a Bangkok Sukhumvit Invisalign Diamond Provider with strong local Thai reputation for clear aligners and Zoom whitening. Most reviews are positive but there are two credible complaints about orthodontic cases going wrong, including a retainer replacement that misaligned teeth and resulted in tooth shaving without consent. Tourists choosing for cosmetic Invisalign work should be careful to confirm full treatment plans in writing and seek a second opinion before any tooth modification.
Authenticity
8/10Bangkok Sukhumvit clinic with 326 Google reviews, Invisalign Diamond Provider and Zoom Official Provider partnerships, named team includes Dr Chawirakarn for orthodontics and Dr Som for wisdom tooth extractions.
Treatment quality
6/10Most reviews report excellent Invisalign and Zoom whitening but two credible negative cases: one Invisalign treatment stalled and abandoned, one retainer replacement misaligned teeth and shaving was done without consent.
Cleanliness
8/10Reviewers consistently call clinic clean, modern, well-organized with warm atmosphere; no hygiene complaints in 50 reviews.
Team
7/10Multi-specialist team with named orthodontist Dr Chawirakarn and oral surgeon Dr Som, but website does not list individual dentist credentials publicly.
Price value
6/10Local reviewers describe prices as reasonable; one Western reviewer paid 3000 THB for retainer replacement that went wrong, no published implant or veneer prices.
Tourist suitability
7/10English website option, Japanese interpreter service confirmed in one review, Sukhumvit 55 location is tourist-friendly, some Western patients but vast majority of reviews from Thai locals.
What comes up well
- Invisalign Diamond Provider and Zoom WhiteSpeed Official Provider
- Premium implant brands available (Straumann, Astra Tech, Hiossen)
- Japanese interpreter service confirmed by patient
- Convenient Sukhumvit 55 location
Points to weigh
- Detailed Invisalign abandonment complaint with no resolution
- Retainer replacement misaligned teeth, dentist shaved tooth without consent
- Individual dentist credentials not published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 168 reviews
Dr. Supachai is very skilled at dental implants. I had two implants done and it took only half an hour. After returning home, I had no pain at all. There was only a slight soreness from the wound. Now I'm waiting to get my dentures fitted.
Reply from the clinic
Thank you for choosing DentalWise Clinic to provide dental implant care for men. Thank you for sharing your experience this time.
Dr. Napong is very kind. He never scolds me even though I often lose my braces. Haha. If my braces fall out, I don't have to pay any more money.
Reply from the clinic
Thank you for your trust in becoming an orthodontic patient at our clinic. The doctors and all staff are rooting for a beautiful smile soon.
I've been researching teeth whitening for a long time and found that Zoom teeth whitening is the best and is American-made. However, the price is quite high. However, after getting it done, I feel that the results are better than expected. The dentist here is highly experienced and the staff are well-trained. If you want to whiten your teeth, I highly recommend this place.
Reply from the clinic
Thank you for trusting Dentalwise Clinic to take care of your smile.
I had three teeth filled here and they are now functioning normally. The clinic is clean, the staff are friendly, and it's very convenient to get to.
Reply from the clinic
Thank you for your compliments and sharing your experience using the services at DentalWise Clinic.
I had my wisdom teeth removed by Dr. Som Si Si. The doctor was very patient, had a great mood, and had a very gentle touch. It didn't hurt at all.
Reply from the clinic
Thank you for sharing your experience and trusting our clinic to take care of your wisdom teeth removal for men.
I got my Invisalign treatment here. The doctor explained everything in detail from the consultation and check-up day until the treatment was complete. The results are beautiful, just as I wanted.
Reply from the clinic
Thank you for trusting DentalWise Clinic to take care of your smile. ❤️🙏🏻
I spent a long time deciding whether to get my teeth whitened because I was so afraid of going to the dentist. When I finally got my teeth whitened at DentalWise, I'm so glad I made the right choice. My teeth are noticeably whiter and I don't feel any pain at all. Thank you to the doctor and all the staff.
Reply from the clinic
Thank you for your trust. I am glad to be a part of your beautiful smile.
The doctor was attentive at every step and spoke nicely.
Reply from the clinic
Thank you for choosing DentalWise Clinic to care for your smile.
The tools are comfortable to wear, easy to remove, the staff are friendly, and the clinic is clean.
Reply from the clinic
Thank you for trusting DentalWise Clinic with your Invisalign treatment. We look forward to seeing your beautiful smile soon.
My teeth are straightening very quickly. The clear aligners are comfortable and it's not painful at all.
Reply from the clinic
I'm glad to be a part of your smile that will soon be more beautiful and confident. Thank you for trusting DentalWise Clinic to take care of your Invisalign treatment.
My teeth are getting straighter and straighter after wearing Invisalign. I feel comfortable and can speak clearly like before. I like it.
Reply from the clinic
Thank you for sharing your Invisalign experience at DentalWise. We are delighted and proud to have taken care of you.
I came here for braces on a friend's recommendation and I wasn't disappointed. The clinic is clean, the staff are attentive, and the doctor explained everything in detail, which made me feel very confident. After putting on the braces, I barely felt like I was wearing braces. I'm glad I chose this place because my teeth are truly beautiful.
Reply from the clinic
Thank you for your compliments and sharing your Invisalign experience at DentalWise Clinic.
The doctor and his team are attentive and explain everything in detail. The equipment is comfortable to wear.
My teeth are starting to align, wearing Invisalign isn't painful, and the staff are very attentive.
Reply from the clinic
Thank you for your compliment. I look forward to seeing your beautiful smile soon after your braces are removed.
There's a 3D scan to see a mock-up of your teeth before you actually get them fixed. It gives you a clearer picture. The dentist planned the procedure perfectly and gave excellent advice. The staff was always there to help you. The braces were comfortable to wear and your teeth started to take shape clearly. You can really see the results.
Reply from the clinic
Thank you for sharing your Invisalign experience at the clinic.
I just started wearing Invisalign. The doctor explained everything clearly, the staff were lovely, and the aligners were comfortable to wear.
The doctor gave me excellent advice, which made me less worried about getting braces. Invisalign is easy to remove and put back on, and doesn't interfere with my daily life. I just need to be disciplined about wearing it. Many of my friends have also complimented me on how my teeth are gradually improving. The clinic is punctual with appointments and provides excellent care. Every service here…
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makes me feel very worthwhile.
Reply from the clinic
Thank you for your kind review. It is an honor and a pleasure to have taken care of your smile.
I wish I had been more cautious before choosing this clinic for my Invisalign. It has been a deeply disappointing experience with an outcome that has left me very concerned for my dental health. My experience was completely unlike the positive reviews I'd seen. My treatment seemed to stall, and despite my inquiries, I was met with constant vague excuses. Ultimately, my case was left unfinished,…
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, and I felt completely abandoned without a solution. Please consider if you want to take that risk.
Reply from the clinic
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. At our clinic, we are committed to providing every patient with professional care, transparency in treatment, and ongoing support throughout their journey — especially with Invisalign, which we take great care in planning and following up. However, we take all feedback seriously. As we were unable to identify you from our records, we would appreciate the opportunity to understand more about your case. If you could kindly contact us directly, our team would be more than happy to review your file, listen to your concerns in detail, and see how we might be able to assist further or make things right. While no clinic is perfect, we continuously strive to improve, and honest feedback — even critical — helps us grow. We sincerely regret that your experience was not what we aim to deliver, and we hope to have the chance to speak with you personally and find a better resolution.
The clinic is clean, modern, and has a warm atmosphere. The doctor explained every step of the way until we were confident in our treatment plan. The staff were all friendly and always smiling. The Invisalign aligners were comfortable to wear and didn't hurt my gums at all.
The teeth whitening here is excellent. My teeth are naturally white and there's no sensitivity at all. They even play music during the treatment; I even fell asleep comfortably.
Reply from the clinic
Thank you for giving Dentalwise Clinic the opportunity to keep your smile bright. We look forward to seeing you again! 😊🙏🏻
I went there for a retainer replacement, small treatment for 3k thb. Unfortunately it misaligned some of my teeth. The doctor did a bad job with the retainer replacement, so a big gap between my front teeth opened. The doctor offered to fix their mistake for free. I accepted and hoped it would work. But it just got worse. They tried quick fixes like bending the retainer and shaving off part of…
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f my front tooth, without asking... To bring my teeth back into position I'd need braces again. Nice gesture to offer the free fix but overall bad experience
Reply from the clinic
We are truly sorry to read about your experience. At our clinic, patient safety and satisfaction are always our top priorities. We are concerned to hear about your problems after our lady doctor in the team provided the service to you. The Chief Doctor was reported regarding your feedback and took such matters very seriously. He would like to invite you to be in to let him check and identify a solution for you. Please contact us through clinic’s Line account @dentalwise or call us at 086-4122828, so we can schedule an appointment for you accordingly. We will be looking forward to hearing from you.
I came to get my teeth whitened and was very impressed. My teeth were visibly whiter from the first time and I didn't have any tooth sensitivity at all.
Reply from the clinic
Thank you for trusting Dentalwise Clinic as your Zoom! teeth whitening clinic.
I went to see the dentist many months ago and she was excellent. I am a nervous person so she reassured me and was very professional.
Reply from the clinic
Thank you for sharing your experience of receiving service at Dentalwise Clinic. It’s our honor taking care of you always.
I got clear aligners here. The staff are attentive, the dentist is skilled, the equipment is modern, and I saw real results from the very first set of aligners.
Reply from the clinic
Thank you for choosing DentalWise Clinic to take care of your Invisalign treatment. We are proud to be a part of your beautiful smile.
Want the same for your own teeth? Send a photo and we will come back with a written quote from DentalWise Clinic.
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