Patients
Reviews of Dentalpro Clinic Chiang-Mai.
Chiang Mai, Thailand. 75 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Dentalpro Clinic is a small neighborhood practice in a Chiang Mai alley serving mostly Thai locals with general dentistry under government health schemes. No website or social media presence and no named doctors limit discoverability and accountability. One detailed 1-star incident involving rude and non-communicative staff is a concern, though the majority of the mostly short positive reviews describe painless procedures.
Authenticity
5/10Google 4.89/75 triggers LIGHT deduction (-1 auth); dual cap (no website + no confirmed social) caps auth at 5. No website or social presence to vet clinic beforehand. No named doctors in 50 reviews applies no-named-doctors cap (auth max 5) as well.
Treatment quality
6/10General dentistry: scaling, fillings, extractions, root canals, braces, veneers. Mostly painless outcomes noted. One rushed incident (two patients in under 20 minutes); one painful and poorly-managed scaling with rude dentist. Services limited to general care only.
Cleanliness
6/10Most reviewers describe clean environment. One 1-star specifically cites unclean and musty room, faulty air conditioning. Small alley-entrance location limits quality expectations. Mixed cleanliness signal.
Team
3/10No named doctors in 50 reviews - no-named-doctors cap applies: team max 3. One 1-star incident of rude dentist and non-Thai-speaking staff. Rushed throughput noted. Most short reviews describe gentle touch. Inconsistent quality.
Price value
7/10Government health insurance (gold card, 30-baht scheme) accepted. Pricing appears affordable for local patients. No specific price data in reviews. No upselling complaints. Good value for the local Thai market.
Tourist suitability
4/10SECONDARY Chiang Mai; dual cap caps tourist at 4. Small clinic in alley - hard to find. No website to research beforehand. No English confirmed. Non-Thai-speaking staff noted (possibly expat dentist) but Thai communication issues observed.
What comes up well
- Government health insurance, gold card, and 30-baht scheme accepted
- Affordable general dentistry for local Thai patients
- Quick appointment turnaround noted
- Multiple services: scaling, fillings, extractions, root canals, braces
Points to weigh
- LIGHT manipulation signal: 4.89/75; no website or social to verify clinic independently
- One 1-star: rude dentist, non-Thai-speaking staff, unclean/musty room, painful procedure
- Rushed service observed: two patients treated under 20 minutes; heavy-handed cleaning reported
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 75 reviews
I came for a teeth cleaning and it was excellent. The dentist was quick, very clean, and left no tartar. They also gave great advice.
The service was excellent. The doctor was very kind and gave great advice.
The dentist didn't hurt me at all when I pulled the tooth.
The doctor did a great job scraping away the tartar.
The doctor gave very good advice. The doctor didn't hurt me at all when I pulled the tooth.
The assistant provided excellent service. The doctor gave very good advice.
Scaling, dental check-up, and dental veneers with a very gentle dentist. Very good service and excellent advice. 👍🏼👍🏼👍🏼👍🏼👍🏼 …
Reply from the clinic
Thank you for using our service.🙏
The doctor scraped away the tartar very quickly and gave very good advice.
It's a dental clinic that treats children with a very gentle touch. My son really likes it. I recommend this good clinic.
The doctor is very kind. The braces are not painful. The clinic is very clean.
The doctor was kind, spoke politely and was very friendly, providing excellent advice.
The doctor did a very good job and was very careful.
It didn't hurt, the doctor was very friendly. The first time, there will be a fee in 3 days. No need to use the 30 baht privilege. Very good, the doctor gave good advice.
I had a root canal and the dentist didn't hurt at all.
This was my first and last time here. I took my daughter to get a filling using my gold card. I made an appointment with the staff at the counter for Monday at 6 PM because she was coming home from school. But as the appointment date approached, they told me it would be 5:30 PM. When Monday actually arrived, at 5:20 PM, they called me, nagging me to come right away. When I arrived, my daughter…
Read the rest of this review
said the procedure was very painful, especially the tartar removal. My teeth have been sensitive since that day and now, a month later, the dentist spoke rudely, accusing my daughter of having never had tartar removed before. When they finished, they asked how it felt. When my daughter said it hurt, they told me to go back to the same clinic where she had had her previous procedure and laughed. 55555 How could they do that? The air conditioning wasn't cool. The room felt unclean and musty. The staff didn't speak Thai clearly and couldn't understand me clearly. Furthermore, the dentist's service was terrible and rude.
Reply from the clinic
First, thank you for your feedback. We will take this into consideration to improve our service. However, we would like to clarify the following: From our review of the patient's daughter's dental history, we found that she came for a dental appointment on October 7th (two weeks ago) using her Gold Card. The procedures included a scaling, one filling, and fluoride treatment. -Regarding the urgency call, we didn't rush her. The doctor finished the previous appointment earlier than scheduled. We asked if she would be available to come earlier. If she wasn't available, that's fine. If she wasn't available, she could reschedule at the same time. -Regarding the pain of a scaling, if there's a lot of tartar, there's always going to be some pain. We strive to do the cleanest possible scaling for every case. If you can't stand it, you can inform the doctor. He'll administer an anesthetic to make you feel more comfortable. As for the claim that the doctor laughs a lot, that's definitely not true. The doctor who performed the procedure confirmed this. -Regarding the doctor's suggestion to return to the previous appointment, he stated that we emphasize a thorough scaling. If there's tartar under the gums, there might be some pain because the procedure is done below the gums. But if a patient claims that the previous dental scaling was painless, the patient can return to the previous dental office. It's their right. - Regarding the assistant's comments, I admit it's true. She's a new assistant and a Karen. The clinic apologizes for this, but we must give her a chance and continue her career. - Regarding the air conditioning not being cool, sometimes the assistant doesn't turn it on when patients arrive. I sincerely apologize. - Regarding the musty smell, the clinic has instructed the assistant to regularly ventilate, but sometimes there may be a musty smell because the clinic is a shophouse with limited ventilation. The clinic will continue to improve. - Regarding the dentist's harsh speech, if the patient feels the dentist spoke harshly, the doctor apologizes. However, the doctor insists that he never laughed or intended to speak ill of the patient. Thank you for the space to clarify. DentalPro clinic
Today I came to have my teeth scaled. It was quick and painless.
Reply from the clinic
Thank you for using our service.
I brought my dad to the dentist here. The dentist is very kind. The care and advice are excellent.🥰 …
The doctor has a very gentle hand. I didn't have to wait long.
The doctor is kind and has a very gentle hand. The tooth extraction didn't hurt at all.
The doctor was kind and filled my tooth in just a short time.
The dentist was very kind. The doctor was very gentle and the dental work was painless. The assistant dentist spoke politely, and the clinic was very clean.
The doctor took good care of me and did the dental work quickly.
Today I had root canal extractions with the dentist. The dentist was very gentle; they extracted three teeth and it didn't hurt at all.
I came for teeth cleaning, tooth extraction, and fillings. The dentist is very skilled; it only hurt a little. 😄 …
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