Patients
Reviews of Dentalme Clinic Chiang Mai Phra-Sing Branch Office.
Chiang Mai, Thailand. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.1 out of 10
Overall score
Dentalme Phra-Sing sits on Ratchadamnoen Road in Chiang Mai's old city, steps from the moat and major temples, making it the most tourist-accessible of the three chain branches. The clinic delivers consistent results across cleaning, fillings, and whitening with mercury-free materials and English-speaking staff, though no individual dentist credentials are publicly verifiable. Google review volume is moderate and carries a medium manipulation flag; SmileJet feedback (4.92/50) reinforces the quality baseline.
Authenticity
5/10Baseline 7 (website, chain presence, 50 SmileJet + 193 Google reviews). -2 Google medium manipulation (193 reviews). Final 5.
Treatment quality
6/10Baseline 7 (full-service chain, mercury-free composites, Zoom whitening, Invisalign). -1 Google medium manipulation. Final 6.
Cleanliness
7/10Baseline 7 (mercury-free self-cert, modern equipment, eco-friendly). Explicit review: 'very clean.' No deduction. Final 7.
Team
3/10Cap 3: no publicly verifiable dentist credentials for Phra-Sing. One named Dr. Ekaraht chain-wide but no credential proof. English-speaking staff confirmed. Final 3.
Price value
7/10Baseline 7. Review explicitly: 'very decent, no-frills price.' Installment payments accepted. Consistent with local Bangkok-competitive pricing. Final 7.
Tourist suitability
8/10Old city prime location on Ratchadamnoen Rd, same street as Wat Phra Singh. Walkable from most guesthouses. Mon-Sat 9-20, Sun 9-19. English + Chinese. Better tourist spot than CMU branch. Final 8.
What comes up well
- Prime old-city location on Ratchadamnoen Rd near Wat Phra Singh
- Extended hours Mon-Sat to 20:00, Sunday to 19:00
- Mercury-free composite fillings and Zoom whitening confirmed
- English and Chinese-speaking staff, 24-hr online booking
- No-frills competitive pricing with installment payment options
Points to weigh
- Google 4.80/193: medium manipulation signal (-2 authenticity, -1 treatment)
- No publicly verifiable dentist credentials for this branch
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
Easy appointment making via WhatsApp or Facebook, very friendly staff. I had a teeth cleaning here and was a bit disappointed because it was VERY short (10-15 minutes max). In Germany it's 45-60 minutes and they do way more things. I think it's too expensive (I paid 1360 THB for the cleaning)...
The doctor was so lovely and gave great advice. I arrived late but didn't have to wait long. Even though I arrived earlier, they let me skip the queue. My orthodontic treatment progressed quickly. I'm very impressed! 😭🫶🏻 …
Reply from the clinic
I'm very happy. Thank you for trusting us to take care of you :)
I was very impressed. The staff here are lovely, friendly, and provide more courteous service than any other branch I've been to. The dental care is thorough, and the clinic atmosphere is clean and comfortable, making it relaxing while waiting in line. They offer small drinks and snacks for customers, which really enhances their attention to detail. One small caveat is that parking is limited, but…
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t it's very convenient if you come by motorcycle. Overall, it was a great and worthwhile experience. I highly recommend it! 🙏🏻❤️
Appointment available the same day. Welcoming, friendly and very efficient at repairing a broken molar.
The clinic was clean, the doctor gave good advice, and the staff were very friendly. I was extremely impressed!
I came to have my wisdom teeth extracted. The doctor took very little time to extract. There was no pain at all after the extraction. The service was good. Overall, I was impressed.
I went to the Dara branch. I had an appointment at 10:00 AM, but I waited until 10:30 AM to see the doctor. You should inform patients about the scheduled time better. (This has happened several times, and the appointment has been delayed.) …
Reply from the clinic
We apologize for the inconvenience. Thank you for your advice. We will use it to improve and develop for the better. We hope to have the opportunity to serve you again next time.
If anyone is planning to visit this clinic, I recommend confirming your appointment carefully. I called the clinic a week in advance to make an appointment, but when I arrived, the staff informed me that my name was not on the list and the doctor was not in. The staff member left out the patient's name, even though I had proof that I had called to make an appointment. This was a huge waste of…
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time. I had to take time off work to get dental work done, but I didn't get it done. Please be more thorough and considerate.
Reply from the clinic
The clinic sincerely apologizes for any inconvenience caused. Thank you for letting us know. We will take this feedback into consideration to improve our appointment confirmation and data recording processes to ensure this situation does not happen again in the future. We sincerely apologize for the inconvenience and disappointment caused. 🙏🏻
All the staff and the dentist are very nice. They make my teeth beautiful and straight quickly. They take very good care of me.
Reply from the clinic
Thank you very much.
Excellent service, convenient and fast. The staff followed up on the service very well.
Waited 4 days for an emergency appointment to be sent away after 5 minutes because they didn't like me expressing my opinion. Incompetent dentists that should be avoided for anything other than a check up
My girlfriend has been getting braces for six years now, and the service has been excellent. Highly recommend!
Most of them speak English enough to communicate but still not translation for detail.
The clinic is clean, the doctor is kind, and the staff are very lovely.
The clinic is clean. The doctor is kind. The price is reasonable.
The doctor is very cute. The staff are very nice. Talking to them is very relaxing. Please invite the green birds and purple army fans to use the service. 😊😊😊😊 …
Reply from the clinic
We're so happy! Thank you for trusting us with your care! :) K-pop fans, come join us! Our staff will chat with you all day long! ^^
Nice place with friendly staff. Price for retainer are very affordable as well.
Reply from the clinic
Thank you for review 💓 …
The room was clean, the doctor was kind, and the service was good.
I came here for dental hygiene and was positively surprised. My teeth are extremely sensitive and I expected to get an injection, as you would in Europe, but the dentist gave me anaesthetic gel instead and reassured me, if I had the slightest pain, she would give me an injection right away. During the procedure the dentist was extremely gentle and very friendly. I didn't need an injection at all -…
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- amazing!! Additionally I was even given a blanket before we started, as I was freezing in the air conditioning..Sooo kind!! 🙂 Thank you so much.. 🙏🏼 Highly recommend 😃👍🏼
I've been getting dental work done here for four years and I still haven't found a girlfriend.
Reply from the clinic
I'm so happy! Thank you for trusting us with your care! :) I hope you find someone you love soon! ^^
Thank you to the clinic and the doctor for taking such good care of me from the beginning of my orthodontic treatment until now that I've finished it. ❤️
Reply from the clinic
Thank you very much 🙏❤️
The service is great. My boyfriend got his braces done here, and they took excellent care of him.
The staff are lovely and provide good service. The doctor is very cute.
I highly recommend this clinic. I went for periodontitis, an infection that caused severe bleeding in my gums. The dentist treated me very professionally, explained everything in excellent English, and gave me a deep cleaning. The price was the same as I would pay in Spain. I'm very happy with the results.
Reply from the clinic
Thank you so much 💓 …
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