Patients
Reviews of Dental Design Clinic Phuket Town.
Phuket, Thailand. 73 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.0 out of 10
Overall score
Dental Design Clinic Phuket Town is an established dental tourism destination with 20 dentists, Air-Flow technology, and multilingual booking channels. International patient credentials are exceptional with long-term patients from Japan, Canada, Australia, and the USA. The one notable concern is an orthodontist who recommended extracting a healthy tooth during a consultation.
Authenticity
7/104.67/73 - below 4.70, no manipulation deduction. Genuine negative reviews present. Clinic staff appear to post 2-3 responses as reviews and duplicate reviews noted.
Treatment quality
8/10Air-Flow and Dental Spa technology. Complex cases: veneers, orthodontics, crowns, implants. One serious orthodontist concern: recommended extracting healthy tooth to speed braces.
Cleanliness
9/10Consistently described as spectacular clean, modern design, latest technology. 20 dentists across 2 Phuket branches. Well-organized facility.
Team
8/10Dr. Ketkarn (founder), Dr. Mook, Dr. Toei, Dr. Charnwit - multiple named specialists. Staff communicate well in English. Proactive appointment reminders. One weak orthodontist consultation.
Price value
8/10Explicitly compared favorably to other Phuket clinics by independent patient. Canadian patient rates better than Canada. Ethical no-upsell pricing confirmed. Flew from America for treatment.
Tourist suitability
8/10Phuket Town - major international destination. Facebook, LINE, Instagram booking channels. Excellent English. Patients from Japan (10yr), Canada, Australia, Mauritius, USA, Russia confirmed.
What comes up well
- Air-Flow and Dental Spa cleaning technology - gentler than standard ultrasound
- 20 dentists including specialists across two Phuket branches
- International patient hub: Japan 10-yr regular, Canada, Australia, Mauritius emergency rescue
- Facebook, LINE, Instagram booking - multilingual and tourist-friendly
- Ethical no-upsell pricing confirmed by independent patient comparison
Points to weigh
- Orthodontist recommended extracting healthy tooth to speed up braces treatment
- Clinic staff appear to post responses as Google reviews (2-3 entries)
- Duplicate reviews from same users inflate review count
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 73 reviews
Treat customer professionally and provide solutions that actually meet what customer needs. Air-flow teeth cleaning here at Dental Design is also what I’m looking for. Recommend.
Reply from the clinic
Thank you for taking the time to leave us such a lovely review! We’re so glad to hear that you’re happy with our service. Your smile means everything to us 😊 …
Horrible. The orthodontist's qualifications are minimal. I came in for a consultation about bite correction, braces, and implants. The doctor didn't give any recommendations regarding the choice of braces or treatment plan. However, he did recommend extracting a completely healthy tooth (the fourth one on the upper jaw) to speed up the teeth's movement. I highly recommend him.
Reply from the clinic
Dear Александр К. We truly appreciate your feedback and are very sorry to hear that your consultation did not meet your expectations. At Dental Design Clinic, we aim to provide personalized treatment plans and clear communication at every step. We apologize if any part of the consultation left you feeling uncertain or dissatisfied. Your comments have been shared with our orthodontic team for review, and we’re always open to discussing any concerns further in person or through follow-up. Thank you again for your review. Your feedback helps us improve and ensure a better experience for all our patients. Best regards, Dental Design Clinic
The doctor did a great job with the airflow. The staff were friendly and polite. I will definitely come back again.
Reply from the clinic
Thank you so much for taking the time to leave us a review. The team is very happy to have taken care of you and we hope this new smile will boost your confidence every day. 💙 See you again at Dental Design Clinic! 😁✨ / The DDC team.
The Best Dental Clinic in Phuket High Technology | Staff friendly | Superb Dentist
Reply from the clinic
"Thank you very much for the 5-star rating! We’re grateful for your support and always strive to provide the best service possible. Hope to see you again soon!
Thank you for your trust, and thank you very much for the review. We hope to have the opportunity to serve you again in the future. / The ddc team.
Reply from the clinic
Thank you for your trust, and thank you very much for the review. We hope to have the opportunity to serve you again in the future. / The ddc team.
The doctor is cute, the service is excellent, and all the staff are very cute.
Reply from the clinic
The clinic would like to express our sincere gratitude for your compliments and the trust you have placed in our dental team and staff. Patient satisfaction is our greatest motivation to continuously improve the quality of our services. 🙏/ The DDC Team …
This clinic is not for a foreigner, they do not want to delve into the essence of the problem and for any action, even if the doctor did not do it right, they will demand money. I was surprised that the doctors and the reception are lying about where the doctor, saying he flew to Bangkok, arrived at another clinic of their branch and the doctor magically there and asks for more money for his…
Read the rest of this review
mistake with a smile .. the feeling that they are confused in the clinic who they are and how much worth it, flew to Bangkok or what is the price of their services. I do not advise.
Reply from the clinic
Dear Marianna. We apologize for an inconvenience and make unhappy. We may apologize for our staff miscommunication. We are so upset that we did trying our best to help you glue back your old veneer from Dubai that fell off in Phuket. You walked in and no appointment. But we try our best to refer you to our best specialist at another branch. He did his best job just for one reason which is let you have the teeth back home. What we can say is our practice and service make by our ❤️. And we are so sorry to make you disappointed. Dental design clinic team.
I recommend the clinic from the bottom of my heart. The best doctor. Wonderful service. Professional approach.
Reply from the clinic
Thank you for you kind feedback. This mean to us a lot. We are really appreciated. We look forward to seeing you soon.
Horrible clinic. They're ripping you off. They say the exam is free before you enter, but then ask for 650 baht on the way out.
Reply from the clinic
Dear value customer, first of all we apologize for an in convenience. To clarify your complain , 650 THB are cost for x-ray, diagnostic and treatment plan, and sterile fee. Thank you for understanding and your feedback.
Came here for little gum reduction, I came earlier than the appointment time and got to meet the doctor straight away. He was so easy to talk to and explained everything thoroughly. He suggested that - i didn’t need to do the gum reduction as my smile is already beautiful and there are people who would do anything to have a little gummy shown when they smile like mine - I was surprised and…
Read the rest of this review
instantly made me love my teeth lol so i chose not to do it at the end. Got teeth whitening instead and now i can’t stop smiling 😁✨ The staff were super cute too. Will be back again and again x
Reply from the clinic
Thank you for your lovely message❤️. Hope you enjoy your gorgeous smile. 😊 …
I'm not disappointed at all that I flew from Bangkok to get veneers from the doctor. 👍👍 The doctor is very skilled, gentle, and caring. He's very concerned about his patients. The staff are all lovely and polite. They speak nicely and smile a lot. If anyone wants to get veneers, I recommend this place. You won't be disappointed. 👍👍👍 Confirm.
Reply from the clinic
Thank you for the 5 stars 😊 We will always strive to improve and provide the best service. Hope to have the opportunity to take care of you again next time." / ddc team …
A lovely clinic with friendly staff and a really helpful dentist.
Reply from the clinic
"Thank you very much for the 5-star rating! We’re grateful for your support and always strive to provide the best service possible. Hope to see you again soon!"
The service staff are lovely. The doctor speaks politely and gives good advice. 💖😊👍🏻 …
Reply from the clinic
Thank you so much for your valuable feedback. ❤️❤️
Thank you so much for your review and trust in our clinic. We truly appreciate it and look forward to welcoming you again 💙 …
Reply from the clinic
Thank you so much for your review and trust in our clinic. We truly appreciate it and look forward to welcoming you again 💙 …
I don't know how many doctors there are, but this female dentist is not friendly at all. She has a bipolar attitude. She is abusive and seems to forget that she is working with a human mouth. It hurts a lot. The bleeding did not stop for hours. I am afraid and will quit. It is like someone who does not love the profession but just wants the money. She does not interact with customers. Furthermore,…
Read the rest of this review
I have been to many dentists and have never encountered a charge for cleaning medical equipment. Isn't it a cost of your work? You have to charge separately. You need to improve yourself. If you do not respect your patients, at the very least you should respect your own profession.
Reply from the clinic
Hello, Thank you for your valuable comments and suggestions. The clinic is very sorry that you had a bad experience with the service and felt pain and uncomfortable. We value the feelings of all patients and will take this feedback to improve our service, including taking care of communication and friendliness of the team strictly. For the equipment cleaning fee, the clinic will explain and be transparent in every step. We apologize for any confusion in the notification of the fee. If you are convenient, we are happy to talk to listen and solve further problems. Thank you again for sharing your experience. Dental Design Clinic Team
One of the best dental clinic I’ve ever been before. Very careful and friendly high professional people, affordable prices and excellent quality equipment! Highly recommended!
Reply from the clinic
Thank you for you valuable feedback. We are really appreciated. And we look forward to seeing you soon.
The service is good and friendly. The equipment is modern. Plus, whenever the doctor tells me it will hurt or something, he will always report it to me. Very good, very good.
Reply from the clinic
Thank you very much for trusting and sharing your good experience with the clinic. Our team is committed to providing warm service and using modern equipment to ensure that patients receive the best care. We hope to take care of you again in the future. 😊 …
The clinic is clean and the service is very impressive. I recommend it.
Reply from the clinic
Thank you for your review and for your trust in our clinic. We are delighted to have taken care of your smile and hope to have the opportunity to serve you again in the future. 😊 / The ddc Team …
The doctor is very gentle. He does a good job and doesn't take long. I really like it.
Reply from the clinic
Thank you for trusting us to take care of you. ❤️❤️❤️
Reasonable price with professional dentist. Clean place, nice staff and service. Recommended.
Unprofessional and damaged my teeth more than helping them. If you use such force and force, you should go work at a slaughterhouse instead of becoming a doctor.
Reply from the clinic
Dear our value customer. We are apologize for an inconvenience. There is may be some mistake or misunderstood. Minimal invasive treatment is our core value and goal of treatment. But we are deeply apologize about your experience. Thank you very much.
Thank you for taking the time to leave us such a lovely review! We’re so glad to hear that you’re happy with our service. Your smile means everything to us 😊 …
Place is nice and clean. The dentist and team are very professional. There’re many specialist in almost every dental treatment. Would recommend!
Place is clean but not very professional. The 2 dentists were having a conversation about there life & plans for the weekend whilst they were cleaning my teeth. My teeth are still not clean, maybe if they concentrated on cleaning correctly i would have given a 3 star service. Would not reccomend
Reply from the clinic
Dear Crypto Thank you for taking the time to share your feedback. We’re very sorry to hear about your recent experience and that it didn’t meet your expectations. At Dental Design Clinic, we take professionalism and patient care seriously, and we regret that this wasn’t reflected during your visit. We will be reviewing this matter internally with our team to ensure it doesn’t happen again. Your feedback helps us improve, and we truly appreciate it. If you're open to it, we would love the opportunity to make things right. Please feel free to contact us directly so we can better understand and address your concerns. Sincerely, Dental Design Clinic
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dental Design Clinic Phuket Town.
Ask on WhatsApp