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Dental Clinic Q & M

9-01, Jalan Permas 10/1, Johor Bahru, Malaysia

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Last audited May 2026 By SmileJet Audit Team How we audit โ†’
5.0/5  · 16 reviews

Why Choose Dental Clinic Q & M in Johor Bahru?

Q & M Dental Clinic (Permas Jaya) is part of Malaysia's largest dental group, located in Johor Bahru. Award-winning practice offering comprehensive dental services since 2017.

Q & M Dental Clinic (Permas Jaya) is part of the Q&M Dental Group, one of the largest and most recognised dental healthcare organisations in Southeast Asia. Located at No. 9-01, Jalan Permas 10/1 in the Bandar Baru Permas Jaya township of Johor Bahru, Malaysia, this branch has been serving the community since its establishment in 2017. The clinic delivers multi-disciplinary dental care backed by the resources, training standards, and clinical protocols of a publicly listed dental group with over 40 clinics across Malaysia.

Q&M Dental Group ventured into Malaysia in 2010 and has since become a dominant force in the country's dental landscape. The group was voted "Best Family Dental" at the Reader's Choice Awards in 2014 and named Malaysia Dental Company of the Year at the Frost and Sullivan 2015 Excellence Awards. Q & M Dental Clinic (Permas Jaya) benefits directly from this award-winning heritage, offering patients in Johor Bahru access to standardised, high-quality dental care with extended operating hours six days a week.

Treatments & Specialties

Q & M Dental Clinic (Permas Jaya) in Johor Bahru provides a comprehensive range of dental services designed to address the needs of patients at every stage of life. The clinic's general dentistry offerings include thorough dental consultations, oral health assessments, professional cleaning (scaling and polishing), and dental fillings for decaying or damaged teeth using modern composite materials.

Dental implants are one of the more advanced services available at this Johor Bahru branch. As a surgical component placed into the jawbone, implants provide a permanent foundation for crowns, bridges, or dentures, restoring both function and aesthetics for patients with missing teeth. The Q&M network's scale means implant cases benefit from established clinical protocols and quality assurance processes.

The clinic offers professional teeth whitening procedures for patients seeking a brighter, more confident smile. Whether performed in-clinic or through take-home kits, whitening treatments at Q & M Dental Clinic (Permas Jaya) use proven systems to deliver visible results safely and effectively.

Tooth extractions, including complex cases and wisdom tooth removal, are performed with attention to patient comfort and post-operative recovery. The dental team assesses each case individually, using diagnostic imaging to plan the safest and least invasive approach.

The broader Q&M Dental Group also offers orthodontic services including traditional braces and Invisalign clear aligners, dental veneers, oral surgery, and other specialist treatments. Patients at the Permas Jaya clinic in Johor Bahru can access these services either on-site or through referral to other Q&M locations within the network.

Technology & Facilities

As part of the Q&M Dental Group, the Permas Jaya clinic benefits from the group's significant investment in modern dental technology and equipment. Q&M owns AR Dental Supplies, Malaysia's leading dental supplies and equipment distribution company, which gives the group direct access to the latest instruments, materials, and technologies available in the dental market.

The clinic is equipped with digital X-ray imaging systems for accurate diagnostics with reduced radiation exposure. Treatment rooms feature modern dental chairs, high-speed handpieces, and comprehensive sterilisation systems that meet both Malaysian Ministry of Health standards and the group's own rigorous infection-control protocols.

Q&M Dental Group has been investing in AI-enhanced diagnostics and personalised treatment planning tools across its network. These technological advances support more precise diagnoses, better treatment outcomes, and a more informed patient experience. The group's commitment to innovation ensures that clinics like the Permas Jaya branch in Johor Bahru remain at the forefront of dental care technology.

The clinical environment is designed to be clean, modern, and welcoming, reflecting the professional standards expected of a leading dental group. Consistent fit-out and equipment standards across Q&M clinics mean patients can expect the same quality of facilities regardless of which branch they visit.

Why Choose Q & M Dental Clinic (Permas Jaya) in Johor Bahru

Choosing Q & M Dental Clinic (Permas Jaya) means choosing the backing of one of Southeast Asia's most established dental organisations. The Q&M name carries weight: the group's award-winning track record, standardised clinical protocols, and network of over 40 Malaysian clinics provide a level of assurance that independent practices may struggle to match.

The clinic's operating hours are notably generous. Open Monday to Friday from 9:00 AM to 8:00 PM and Saturday and Sunday from 9:00 AM to 6:00 PM, the Permas Jaya branch offers extensive availability that accommodates busy schedules, after-work appointments, and weekend visits. This six-day schedule is particularly convenient for dental tourists from Singapore who may prefer weekend trips to Johor Bahru.

The network advantage extends beyond scheduling. If a patient requires specialist treatment not available at the Permas Jaya branch, they can be referred seamlessly to another Q&M clinic within Johor Bahru or elsewhere in Malaysia, with full transfer of dental records and treatment history. This continuity of care is a significant benefit for patients undergoing multi-stage treatments such as dental implants or orthodontic correction.

Pricing at Q&M clinics in Malaysia remains competitive, offering substantial savings compared to equivalent treatments in Singapore. The group's scale allows it to negotiate favourable rates on materials and supplies, and these savings are passed on to patients in the form of affordable treatment fees.

Patient Experience

Patients at Q & M Dental Clinic (Permas Jaya) benefit from the structured, professional approach that characterises the Q&M brand. From appointment booking through to post-treatment follow-up, the process is designed to be efficient and transparent. The clinic offers walk-in availability as well as scheduled appointments, providing flexibility for both planned and urgent dental needs.

The dental team at the Permas Jaya branch maintains the Q&M standard of patient communication, explaining diagnoses clearly, presenting treatment options with associated costs, and ensuring informed consent before any procedure begins. This transparent approach is especially valued by international patients who may be unfamiliar with the Malaysian dental system.

The clinic's location in Bandar Baru Permas Jaya places it within a well-developed township with ample amenities. Patients can find restaurants, cafes, and retail shops nearby, making it easy to plan a comfortable visit. The neighbourhood has a relaxed, suburban feel that contrasts with the busier central areas of Johor Bahru, which some patients prefer.

As part of a listed dental group, Q&M clinics maintain formal feedback and quality assurance mechanisms. Patient satisfaction is tracked systematically, and clinical outcomes are monitored against group benchmarks -- providing an additional layer of accountability that benefits every visitor to the Johor Bahru Permas Jaya clinic.

Location

Q & M Dental Clinic (Permas Jaya) is located at No. 9-01, Jalan Permas 10/1, Bandar Baru Permas Jaya, 81750 Masai, Johor, Malaysia. Bandar Baru Permas Jaya is a well-planned township in the eastern part of Johor Bahru, known for its residential communities, commercial centres, and waterfront developments along the Straits of Johor.

For patients travelling from Singapore, the clinic is accessible via the Johor Bahru-Singapore Causeway, with a drive time of approximately 20 to 30 minutes depending on immigration clearance and traffic conditions. The Second Link (Tuas) crossing is also a viable route for patients coming from western Singapore, with the clinic reachable in roughly 25 minutes from the Malaysian checkpoint.

From JB Sentral, the drive to Permas Jaya takes approximately 15 to 20 minutes via the Pasir Gudang Highway or coastal road. Senai International Airport is roughly a 35-minute drive from the clinic, making it accessible for international dental tourists arriving by air.

Parking is readily available in the commercial area surrounding the clinic. The Permas Jaya township offers a wide selection of restaurants, supermarkets, and hotels, making it a convenient and self-contained destination for patients planning a dental visit to Johor Bahru.

Patient Reviews from Johor Bahru

5.0

โ˜… 16 reviews

M

Mario Qr

March 2026 ยท โ˜… 5

Google

the place is clean and the staff are all friendly and kind๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ โ€ฆ

Clinic response ():

Response from the owner 3 months agoThank you so much, Mario Qr, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

J

Jeyn Neyh

March 2026 ยท โ˜… 5

Google

Semua sangat friendly.. I'm scared of dentist but I feel great here... Recommend ๐Ÿ‘ โ€ฆ

Clinic response ():

Response from the owner 3 months agoThank you so much, Jeyn Neyh, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

J

Jia Xin Chew

March 2026 ยท โ˜… 5

Google

Did my scaling and polishing of teeth here. The doctor is very friendly and professional. She also tell me how to take care of my teeth professionally.

Clinic response ():

Response from the owner 3 months agoThank you so much, Jia Xin Chew, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

P

Premkumar Nair

March 2026 ยท โ˜… 5

Google

Amazing. Fast and doctor was amazing including withe assistant and reception.. Kudos. Recommend to all ..

Clinic response ():

Response from the owner 3 months agoThank you so much, Premkumar Nair, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

J

Jeffrey Chua

March 2026 ยท โ˜… 5

Google

Great service and very intensive diagnosed. Reasonable price as well.I will be coming for my next scheduled appointment.

Clinic response ():

Response from the owner 4 months agoThank you so much, Jeffrey Chua, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

D

Dashalini Shanmugam

March 2026 ยท โ˜… 5

Google

The service was excellent, particularly with Dr. Candrika. Her explanations were very clear, and all of her suggestions were greatly appreciated.โœจ๏ธ

Clinic response ():

Response from the owner 3 months agoThank you so much, Dashalini Shanmugam, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

C

co pi

March 2026 ยท โ˜… 5

Google

very nice doctor and nurses and receptionist. had some issues with credit card but she settled quickly.

Clinic response ():

Response from the owner 3 months agoThank you so much, co pi, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

๏ฟฝ

่Œƒ้”ฆๅŽ

March 2026 ยท โ˜… 5

Google

Good service,DR Auni very proffesional,i did.scaling here no pain will suggest to see DR Auni

Clinic response ():

Response from the owner a month agoThank you so much, ่Œƒ้”ฆๅŽ, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

C

CARMEN HING

March 2026 ยท โ˜… 5

Google

The clinic was very clean and tidy, with excellent disinfection measures, which gave me peace of mind. The Malay female dentist was highly skilled, gentle and patient during the cleaning, and very quick with the fillings. My teeth felt much cleaner afterwards. The reception staff were also very welcoming, even giving me a small toothpaste sample and leaving a positive review! Haha ๐Ÿ‘๐Ÿป *Join as a member for RM20 (2 years) and enjoy a 10% discount on teeth cleaning and fillings ๐Ÿค 

Clinic response ():

Response from the owner a month agoThank you so much, CARMEN HING, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

K

K. Celadon

March 2026 ยท โ˜… 5

Google

Doctor is very experienced and the nurse is really friendly

Clinic response ():

Response from the owner 2 months agoThank you so much, K. Celadon, for your positive feedback! It truly motivates all of us at Q & M Dental Group. We will continue striving to enhance our professional standards and patient care. We sincerely look forward to serving you again in the near future.

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