SmileJet

Patients

Reviews of DDS Dharmawangsa.

Jakarta, Indonesia. 55 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.6

out of 5, from 55 reviews

5 49
4 0
3 1
2 0
1 5
Dede Kurniawan via Google 5.0 out of 5
The doctor and staff are very friendly (comfortable, painless, and the results are very satisfying), clean, modern, and have complete facilities), highly recommended (the dental problems I've been complaining about have been resolved well). While waiting, there's also a place to hang out next to the Bluedoors cafe.
ihwan wahidin via Google 5.0 out of 5
The clinic is comfortable. The service from the doctors, administrators, and nurses is excellent.
Aven Ttion via Google 1.0 out of 5
Oh my gosh, this clinic sends me messages about promotions every month. I've been told many times that I'm not interested, but they still send me messages via WhatsApp. Even if I want to go to the dentist again, I'll definitely not come here again!
Reply from the clinic

Dear Mr./Ms. Aven, Thank you for your feedback. We apologize if our communication caused any inconvenience. Messages are sent as a token of our concern and as a reminder to our patients. However, we fully respect each patient's preferences. Please let us know if you do not wish to receive further messages, and we will promptly adjust. Thank you for your feedback.

Eddy via Google 1.0 out of 5
First and last visit here - Cons Poor facilities Lots of cockroaches and rat droppings Trash scattered everywhere The room doesn't smell good Lots of spider webs
Reply from the clinic

Dear Mr. Eddy, thank you for taking the time to leave a review. We regret any unpleasant experience you had. However, after thoroughly checking our patient visit data, we found no record of your visit at our clinic. For your information, DDS Dharmawangsa implements strict hygiene and patient comfort protocols and conducts routine inspections of the clinic facilities. We welcome constructive feedback. However, to maintain the accuracy of public information, we appreciate reviews based on firsthand experience as a patient. If there are any errors or you have additional information, please contact us through our official channels so we can clarify directly.

kaeratimina pidia via Google 5.0 out of 5
The doctor is friendly. The staff is also friendly ❤️ DDS is the best 🥳
Ana Asma via Google 1.0 out of 5
The service is so slow that I came on time, meanwhile, the dentist was 5min late! Even worse, I had to wait another 15min for them to prepare the bill after treatment, I could’ve left without paying if I was a bad customer, in fact, they’re the ones that can’t provide good service! The worst part is that they kept sending me message after booking to remind me of coming on time while the dentist…
Read the rest of this review

came late, which is bloody annoying!

Reply from the clinic

Dear Ms Ana, We're truly sorry to hear that your experience at Dharmawangsa Dental Studio didn't meet your expectations. Thank you for taking the time to share your feedback and we will take this seriously as part of our continuous improvement. We's appreciate the opportunity to learn more and make things right. Please let us know how to reach you, we want to make amends. Warm Regards, Dharmawangsa Dental Studio

Pradita Audi via Google 5.0 out of 5
Always satisfied with the doctor's treatment and explanation.. and most importantly, my child is compatible with Dr. Milka.. 👍🏻 …
Reply from the clinic

Thank you, Pradita Audi. You have chosen Dharmawangsa Dental Studio for your dental and oral care. Your satisfied smile is our priority. 😃 Your review means a lot and helps us continuously improve our services. We hope to continue providing the best experience with each of your future visits. 🙏🏻 See you again on your next visit! 😊 Greetings from Healthy Smiles, 🧡 #InspiringHappiness #HappinessStartsWithYourSmile -Ly

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