Patients
Reviews of cm Dental Clinic.
Chiang Mai, Thailand. 174 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
CM Dental Clinic is a well-established (2007) Chiang Mai practice led by ICOI Fellow Dr. Laddawan Kitirungsi, with a strong international patient base across Australia, NZ, and Europe. Pricing is competitive with a published full fee schedule, and the clinic offers complementary hotel transfers. Two independent critical reviews noting rushed basic appointments and premium pricing for cleanings temper an otherwise positive profile.
Authenticity
6/104.89/174 Google reviews = light manipulation tier, -1 applied. 50 SmileJet reviews avg 4.84. WhatClinic shows 2 critical reviews (rushed cleaning, tourist trap claim) amid positives.
Treatment quality
7/10Established 2007, comprehensive services. Named implant brands (Neo Biotech, ITI, Neoss), BruxZir zirconia, 3D scanning. Complex multi-visit cases documented. ICOI Fellow implantologist on team.
Cleanliness
7/10Website references standardized infection control protocols and modern high-quality instruments. Facility has lobby garden, parking, refreshment corner. No independent cleanliness audit found.
Team
7/10Dr. Laddawan Kitirungsi confirmed: ICOI Fellow, DGOI-affiliated, named in multiple independent patient testimonials over 10+ years. Specialist from Bangkok brought in for complex cases.
Price value
8/10Full public price list. Neo Biotech implant 35,000 THB ($1,000), ITI 65,000 THB ($1,857). Crowns from 18,500 THB ($528). Competitive within Chiang Mai market. No hidden charges stated.
Tourist suitability
7/10Free limo hotel transfer for internationals. English-speaking per testimonials. East Chiang Mai location (Charoen Muang Rd), not in Nimman/Old City core but accessible. Open 7 days.
What comes up well
- ICOI Fellow implantologist Dr. Laddawan Kitirungsi on team
- Established 2007, 19 years serving international patients
- Published full price list: Neo Biotech implant from $1,000 USD
- Free hotel limo transfer for international patients
- Named implant brands: Neo Biotech, ITI, Neoss; BruxZir zirconia
Points to weigh
- Light Google review manipulation signal: 4.89 stars / 174 reviews (<200 threshold)
- WhatClinic critical reviews: rushed 10-min cleanings, tourist trap pricing for basic work
- Not featured in Dental Departures top Chiang Mai clinic directory
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 174 reviews
The staff, nurses, and doctors were very kind and gentle; it didn't hurt at all. I'll definitely recommend them to anyone I know.
Reply from the clinic
The clinic would like to thank you for your reviews and feedback, as well as your trust and confidence in the quality and services of the clinic.
We are very impressed with Dr. Wan's dental work. Four children in our family are very impressed. The dentist is skilled and the children are not afraid. They are not hurt. We live in Bangkok but come to Chiang Mai for dental work every time we visit.
Reply from the clinic
The clinic would like to express its sincere gratitude for your review and feedback.
At our house, we have many children and have taken them to many other dental clinics, but none of them were as satisfied as coming to CM Dental Clinic in Chiang Mai with Dr. Wann. She has a wonderful technique for talking to and relaxing the children, making them feel less anxious. We've had many clinics in Bangkok, and the children didn't like them, but every time we visit Chiang Mai, we bring…
Read the rest of this review
them to CM Dental Clinic with Dr. Wann, and it's a breeze. They get everything done, from scaling and tartar application to online braces for children. Surprisingly, even though there's some pain involved, the children aren't afraid or anxious at all. They just walk up to the chair and wait without any coaxing from their parents. It's much easier than at other places we've been to. That's why we always come to Chiang Mai during school breaks; the first thing we think of is Chiang Mai – primarily for dental work, followed by sightseeing, which is a bonus for our kids.
Thank you to the kind dentist who made Freya and Billy's first dental visit a positive and happy experience, free from fear. 🥰🥰🥰 …
Reply from the clinic
The clinic would like to thank you for your review and feedback, as well as for your trust and confidence in the quality and service of the clinic.
The doctor gave good advice and was very friendly. The staff were very attentive and provided excellent service.
The clinic is very clean, the service is friendly and the staff are very welcoming. It's conveniently located with parking available a short walk behind the clinic. They also offer airport or hotel pick-up and drop-off services for foreigners.
The staff provided excellent service, the clinic was very clean, and the doctor was very gentle and kind.
The clinic is very clean, the doctor is skilled and calm, and the staff are polite.
Reply from the clinic
Charoenmuang Dental Clinic, including the dentists and all staff, would like to express our sincere gratitude for the 5-star review and feedback, as well as for your trust and confidence in the quality and services of our clinic.
The doctor provided excellent care and advice. The service was great.
Reply from the clinic
The clinic, both the doctors and all the staff, would like to thank you for your 5-star review and feedback, as well as for your trust and confidence in the quality and service of the clinic.
Excellent service, lovely staff, kind and gentle doctor. The price is worth it.
Reply from the clinic
The clinic, both the doctors and all the staff, would like to thank you for your review and feedback, as well as for your trust and confidence in the quality and service of the clinic.
The staff were friendly and helpful. Excellent! The doctor gave excellent advice.
The doctor was kind, spoke politely, and was very friendly. The service was excellent.
The doctor took very good care of me and gave me very good advice. The staff took good care of me and provided very friendly service.
The staff are welcoming and friendly, the service is excellent, and the place is clean.
Reply from the clinic
The entire clinic team would like to express our sincere gratitude for taking the time to write a review and give our clinic a 5-star rating.
The dentist is very good. I come here regularly. It's become my regular dentist.
I brought my child to the dentist, and the doctor was very kind.
Both the service and the doctor were excellent; they were polite, explained things clearly, and were very professional.
I took my child there, and the doctor was completely disrespectful to the customer. He couldn't handle the child, and he was always in a bad mood. I don't know who he was angry with. After giving him anesthesia, he told me I didn't want to do it and not to do it. The child was about to go back to sleep and continue the procedure. The doctor told me to think it over carefully and come back next…
Read the rest of this review
t time.
Reply from the clinic
First, we need the patient's full name. This is so we can take corrective action and make improvements. (You can send it via inbox.) Please allow me to clarify the details as follows: 1. For child patients, sometimes parents bring their children to see the dentist and force them to have immediate treatment. They force the child to have dental work done right away because they don't want to waste time returning. Some even scold the child and become angry in front of the dentist and assistants. However, at our clinic, we always assess whether the child is cooperative. We do not force children to have dental work done. If the child is uncooperative, the dentist will use psychology to encourage the child to willingly have the dental work done on their own. This is to prevent the child from being afraid of dental treatment in the future. 2. Regarding the claim that the dentist administered local anesthesia to a child and then did not continue treatment, or that the dentist became angry and scolded a child patient, we are confident that this never happened at our clinic. Because we are a private clinic, we are obligated to provide the best possible treatment and care to our patients. Scolding patients or providing poor service would damage the clinic's reputation. Conversely, if a patient provides false information or slanders the clinic, causing damage, our legal team will pursue legal action to the fullest extent to protect the clinic's reputation.
I had my tooth extracted here yesterday, and I’m very happy with the overall experience. The doctor is professional, kind, and made sure I felt comfortable enough even when I cried during the process. The procedure was smooth and less painful than I expected. Today, I’m recovering well with minimal pain, and everything seems to be healing nicely. Thank you to the whole team for the excellent…
Read the rest of this review
t care!
Reply from the clinic
Thank you for sharing your positive experience at our dental clinic. We're delighted that our professional, friendly, and attentive team made your visit enjoyable. Your feedback not only helps us improve but also serves as a valuable testimonial for others seeking quality dental care. We appreciate your support and look forward to assisting you in maintaining your oral health. Wishing you a healthy and beautiful smile, CM Dental Clinic
The doctor is very kind. All the staff are lovely. The dentist did a good job and it didn't hurt at all.
Reply from the clinic
CM Dental Clinic, including the doctors and all staff, would like to express our sincere gratitude for your reviews and feedback, as well as your trust and confidence in the quality and services of our clinic.
I was very impressed with the service. The doctor was very kind.
The doctor did a great job. Thank you very much.
Good dental care, clean teeth, convenient location and good service.
The doctor is very skilled. I had a root canal and crown done by him several years ago. Now I have my wisdom teeth removed at the clinic. It doesn't hurt at all. After the surgery, there's no pain. It's very relaxing. Plus, I can use my gold card privileges to get my tartar scraped off for free. I've been using the services here for 4-5 years now. I'm very impressed with my dental health.
Want the same for your own teeth? Send a photo and we will come back with a written quote from cm Dental Clinic.
Ask on WhatsApp