Patients
Reviews of Clínica Viva Dente.
Fortaleza, Brazil. 116 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 116 reviews
Dr. Jiovanny, a 10/10 doctor, brought my smile back and made me happy. I had a disappointing experience with another professional in a different place before, and he made me feel super calm and did a perfect job. He brought back my smile and all the joy a person could have. Thank you, Dr. 10/10!
Reply from the clinic
Thank you ❤️ ❤️ ❤️ ❤️ ❤️
They should choose their receptionists better; the two girls at reception, Juliana and Raiane, were laughing loudly and talking about men, it was ridiculous. They refused to authorize my procedure even though I'm entitled to it and had already contacted my insurance company knowing I could have it done. I hardly ever use it, and when I need it, they simply say it's not possible. Why not? Explain…
Read the rest of this review
that to me.
Reply from the clinic
Hello Edilayne! How are you? Thank you for your feedback, and we sincerely regret the negative experience you had during your visit. We deeply value respect, care, and professionalism in all our services, and therefore we are concerned about your report. We would like to clarify that we have rigorous internal protocols regarding authorizations for insurance procedures, precisely to avoid inconvenience for patients. Some denials occur not due to a lack of willingness on the part of the team, but due to the rules of the insurance companies themselves. Even so, there should never be any kind of discomfort in communication — and we are reinforcing this with the entire team. Regarding the comments made during the service, we inform you that we are investigating internally, as they do not reflect the expected conduct at Clínica Viva Dente. Our commitment is to guarantee an ethical and respectful environment for everyone. We would very much like to better understand what happened and offer you an appropriate solution. Please contact us directly. It will be a pleasure to assist you personally and ensure that your experience is very different from what you reported. We are at your service. Sincerely, Viva Dente Clinic
Excellent service from reception to dentists, I definitely recommend it 🙂 …
Reply from the clinic
Thanks ❤️
Excellent experience, qualified professionals, and services delivered on time as promised.
And the reception was a 10/10. I love the service from everyone. The environment is very comfortable. The doctors are very attentive to the patients.
I was very well received, the ladies Paola and Jandira treated me super well, I loved it, this time I felt very welcomed, the dentist Pedro is an excellent professional, a thousand stars 💫 …
Reply from the clinic
Thank you for your feedback! Clínica Viva Dente appreciates your trust and is happy to be a part of your care.
I loved getting to know this clinic; the staff was very attentive, very polite, and a very good clinic. 10 out of 10 for everyone.
Clean, comfortable environment, very interesting because it has space for children to play 😍 …
Very good service overall, I really liked it, excellent people.
A humane clinic that pays special attention to each client, especially the children. I love the care they receive... The dentist is incredibly charismatic.
Reply from the clinic
Thank you for sharing your experience! Your feedback strengthens our commitment to providing humane care at Viva Dente.
Perfect service, I'll want to come back again and again.
Reply from the clinic
Viva Dente clinic thanks you 🥰, come back anytime!!!
Excellent service. Best value for money in the region. Various procedures and easy payment by card.
Excellent service And the quality of service is high, with a fair price. Very good 👏
This was my first time at the clinic, and I found everything very well organized! I was seen by Dr. Adilson, and I was very pleased with his service.
Reply from the clinic
We are so happy with this recognition and affection. Thank you so much ❤️
I loved the clinic and the service from everyone was wonderful! 😄 …
Reply from the clinic
We are happy and very grateful.
Excellent service, clean and nice-looking environment, perfect place to distract the child while they are being treated, I loved getting to know this clinic.
Reply from the clinic
I'm glad you liked it. Thanks ❤️ ❤️
Perfect clinic, wonderful and humane service, I highly recommend it. Great price ❤️
Reply from the clinic
I'm glad you liked it. Thank you very much.
The place has excellent service, great service from the first contact. I feel so welcomed with my daughter. I've already recommended it to other mothers I know, and they had the same feeling. 🥰 …
Reply from the clinic
Response from the owner Edited 5 months agoThank you so much for your feedback! Thanks ❤️
My mother is a new client at the Viva Dente clinic. She was grateful for Dr. William's attention in explaining every step of the procedure. Excellent service from everyone. Congratulations! 👏🏼👏🏼 …
The service is excellent, the receptionists are very attentive, and the atmosphere is very pleasant.
I felt very well attended to and taken care of.
Excellent clinic! I always prioritize being treated at this clinic because I've always been very pleased with the overall service. And whenever possible, I also recommend it. Congratulations to the team!
Excellent service, the staff are very polite, and the atmosphere is also very nice.
Reply from the clinic
Thank you very much 🩷
Excellent professionals, very attentive, and the dentists are highly competent.
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