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Patients

Reviews of Clínica Valle Norte.

Ovalle, Chile. 84 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.7

out of 5, from 84 reviews

5 75
4 2
3 0
2 2
1 5
karina veliz via Google 5.0 out of 5
Clinica Valle Norte is a dermatology center that exceeded all my expectations, from the professional/medical aspect to the personal touch. It boasts excellent professionals like nurse Karen Gajardo and Dr. Mauricio Rivas, who shared their knowledge, advice, and follow-up care after all my treatments. Additionally, the clinic has a Piel Pharmacy on the second floor, offering very convenient…
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prices and deals on professional and well-known creams.

Reply from the clinic

Thank you so much Kari, we're so happy to know you had a good experience with us :)

Analis yasna Garcia via Google 5.0 out of 5
Very good service from the moment you enter the clinic, especially Miss Karen, who is very attentive and caring, and the doctor is very empathetic and a very good professional. 100% recommended.
EVELYN RODRIGUEZ via Google 5.0 out of 5
Excellent clinic, very organized with excellent professionals, I recommend it 100%.
mariela alvarez via Google 5.0 out of 5
Excellent service. The doctor's extensive experience makes the care the best ever.
Teresa Pizarro via Google 5.0 out of 5
Excellent care from Dr. Mauricio Rivas at Clínica Valle Norte. I started seeing him for some very dark brown spots on my face. I've been undergoing treatment for melasma and lentigines for 5 months now, and I'm really happy with the results. They are also very attentive to any concerns you may have.
ISABEL ANDREA CORDER ORTIZ via Google 5.0 out of 5
My experience has been satisfactory, they have evaluated me very honestly with the treatments, the hours delivered have been punctual and quite easily in hours especially for the people who work, the attention of the staff has been very kind and empathetic 😊 also highlighting their attention reminders that personally help me. The consultations via WhatsApp are fast .... the good attention is…
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appreciated,,, 100% recommended !!!

Carmen Velasquez via Google 5.0 out of 5
Excellent clinic. I was happy with my results and all the staff who treated me were very friendly. Dr. Rivas was very kind and helpful. It's a pleasure to come to him. Thank you!
Constanza Fuentealba via Google 5.0 out of 5
Excellent service, I was very satisfied and delighted with the clinic, truly unique in Ovalle, and the staff were excellent and very friendly.
Paula Olmedo G. via Google 5.0 out of 5
I loved my experience with Botox in the upper third of my face... I highly recommend it. It takes years off your appearance without losing your natural features. Recommended!
Kamila Sofik Nazar Benavides via Google 5.0 out of 5
Kind, attentive and professional, that's why I come all the way from the south just to you to take care of my skin.
Sophia Gildemeister Menzel via Google 5.0 out of 5
Excellent service! I've had two laser hair removal sessions and I'm already seeing results. The staff at the clinic are also wonderful. Thank you so much! 🙏🏼 …
Daniela Quijanes espinoza via Google 5.0 out of 5
My experience with the clinic has been very satisfactory. All the procedures I've had done have been extremely successful, both on my face and body. The staff is incredibly professional and attentive. They are always available to resolve any situation, doubt, etc., and they also provide confidence in the laser hair removal procedures, which is super important. Thank you so much, Clínica Valle…
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Norte ❤️✨

Isidora Salfate via Google 5.0 out of 5
Everyone at the clinic is always very welcoming, definitely the best in every way. I've had several procedures and have had a very good experience with each one. By far the best clinic in the region...
Maira Soto via Google 5.0 out of 5
Excellent clinic, the care is wonderful, from the reception staff to the physiotherapists and dermatologist. All the professionals are highly committed to each patient's needs. My experience has been fantastic, with the treatment prescribed by the dermatologist and the fabulous Venus Legacy. I will definitely continue with other treatments at Clínica Valle Norte.
Carolina Olivares via Google 5.0 out of 5
Thank you very much for the great experience at the Valle Norte clinic.
Andres Guerra via Google 5.0 out of 5
Excellent care at all levels, especially from Miss Karen Gajardo.
Viviana Tapia via Google 5.0 out of 5
I personally received treatment from Dr. Rivas, an excellent professional! And regarding the clinic in general, I can say that the service is very good from everyone who works there, and the place is fantastic, perfect!
Reply from the clinic

Thank you so much, Vivi :) We truly appreciate it when our patients take the time to write positive reviews, because we know that people are more likely to write about a bad experience than a good one! Thanks again :)

Manuel Madrid via Google 5.0 out of 5
I want to thank Clínica Dermatologica Valle Norte for their excellent care and high-quality professionals. It's a luxury to be treated at this type of establishment. Because what you're looking for is quality care, punctuality, and high-level professionals. I'm very grateful for their commitment, as they took the time to call to confirm my care, which was timely and of very high quality. Thank you…
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very much. I 1000% recommend this clinic to anyone who wants to be treated. You won't regret it.

Reply from the clinic

Thank you for sharing your experience with us, Manuel. You can now also visit us at our new branch in La Serena. Best regards!

Claudia Camila via Google 1.0 out of 5
I got no results with laser hair removal, and it's anything but painless; it's quite painful. They never applied anything to me, and instead of seeing results, I ended up worse!
Reply from the clinic

Hi Claudia, we're sorry you didn't have the experience you were hoping for. We always investigate the reasons why laser hair removal isn't working for all our patients, and we consistently achieve results once we address the underlying issues. Here's Karen's WhatsApp number, our coordinator, so you can contact her and discuss your case: +56981674405

Maria Cortés Ogalde via Google 1.0 out of 5
Very bad experience with dermatologist Sindi Èañez Aguirre. She was unsympathetic, curt, and didn't even look up to explain treatments when speaking to patients. She seemed annoyed and responded rudely when asked questions. As a pediatric dermatologist, she should be more approachable with children. Not recommended at all.
Reply from the clinic

Hello Maria, we are sorry that you had a bad experience with Dr. Ñañez, we will pass on your comment to her so that she can improve her service in the future.

Patricia Lagos via Google 1.0 out of 5
The truth is, I'm very disappointed. I'm on my fifth laser treatment session for facial blemishes and I'm not happy with the results. I've tried to contact Dr. Rivas but haven't received a response. He had good recommendations, but personally, I'm not satisfied.
Reply from the clinic

Hi Patricia, we're sorry you're not getting the results you were hoping for. Melasma is difficult to treat. You can email Dr. Rivas, who is always available to answer his patients' questions: [email protected]

Carlos Godoy via Google 5.0 out of 5
Excellent professional care. I was seen by Dr. Mauricio Rivas, who was very diligent and attentive to my needs, both before and after the procedure. The team of professionals and technicians was very responsible, approachable, and always ready to answer any questions. Highly recommended.
Reply from the clinic

Thank you so much, Carlos! We're here to help you with anything you need for your skin :)

evelyn veas via Google 5.0 out of 5
This is a very good clinic. Dr. Mauricio Rivas, who is treating me, is an excellent professional. I arrived with severe acne on my face and other parts of my body. As soon as he saw me, he diagnosed me and prescribed the appropriate medication. I've been receiving treatment from him for over a year now, and I've had wonderful results. I never thought my skin would recover. I'm very grateful to the…
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doctor for the care he's given me. Everyone at the clinic is also very helpful, and I've never had any problems. That's why I recommend this clinic 100%. Excellent professionals.

Reply from the clinic

Thank you so much, Evelyn! We'll pass your message on to Dr. Rivas and our entire team!

Olga Zegers San Martín via Google 5.0 out of 5
Excellent experience and even better results at Clínica Dermatológica Valle Norte. It's truly a privilege to have the technology, infrastructure, and dedicated team at your clinic right here in Ovalle. Congratulations and best of luck! 👌 …
Reply from the clinic

thank you so much!

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