Patients
Reviews of Clinica Tascon - Sur.
Cali, Colombia. 350 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 350 reviews
My personal experience has not been good. I have private health insurance and chose this place based on a Google recommendation. My case is for pediatric dentistry. They never answer the phone, and you have to insist on getting a response to WhatsApp messages. Appointments take forever to get. The day I went with my daughters, the dentist was in a huge rush, complaining that her schedule was full.…
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She didn't even look at me, arguing with the secretary about the number of patients. She treated them like cattle. I expected more humane and personalized care. In her haste, she didn't examine my daughter properly. She has a crossbite, and her pediatrician insisted that an evaluation was important. I insisted the assistant examine her again before I left, and she replied, "Why? What do you want her to tell us?" In the end, she saw her, but it seems she didn't do it with pleasure. So, if she can't handle the workload, I don't know how the job will turn out. I'll let you know if her tights fall off. She might be good, but she forgot that you have to be professional first.
Excellent service. Very practical in terms of procedures and attention. 10 out of 10.
Fantastic, no pain felt during any procedure and I'm super satisfied. Excellent service, I definitely recommend it.
I want to thank all the staff at Clinica Tascon, especially Dr. Jorge Tascon. Thank you so much for your kindness and professionalism. A highly recommended clinic.
Excellent service and professionalism from the entire team at Clínica Tascón!
When I looked for reviews, I saw that everyone spoke highly of the customer service, but honestly, it's TERRIBLE. The people who serve the public in person (at the Unicentro location) and via WhatsApp are awful. I haven't even received dental service yet, but believe me, first impressions are everything, and if this is how they treat you from the start when trying to schedule an appointment, I…
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don't even want to imagine the rest of the experience… beware, because they scare off anyone without even having received the service.
Reply from the clinic
Hello Maricel, I hope you are doing well. We are sorry to hear about your discomfort, especially since our goal is and always will be your satisfaction. We would like to contact you as soon as possible to learn more about your experience, support you, and find a solution. We are available to assist you on WhatsApp at +57 315 545 6808.
Excellent service from all the staff; they are both incredibly kind and professional. Dr. Daniela, in particular, was outstanding; I received my entire treatment from her. Her care was meticulous and exceptional!
Dr. Daniela and the clinic provided excellent service in answering questions and scheduling appointments.
We were delighted with Dr. Paula Villegas's care! She had a fantastic rapport with the children, encouraging them to take care of their dental health! Highly recommended!
The service was excellent; they treated me very well, they were concerned about my pain and addressed it immediately. Dr. Jorge's care is excellent.
I had an excellent experience using the services of this clinic. The staff has incredible compassion and, above all, the love with which they do their work is indescribable. Thank you so much, Clinica Tascon.
Reply from the clinic
Hi Andrea, we hope you're doing well. We're so glad to hear you're completely satisfied with our service and our warm, personal touch. Thank you for entrusting us with something as important as your oral health and aesthetics. We truly create smiles that are next level, made with love.
Excellent service, the care from Dr. Tascón and his entire staff is professional, friendly, and they always inform you about the process to follow, risks, and options so that you as a patient are informed about what is affecting you.
Reply from the clinic
Hello Julián, keeping patients informed is undoubtedly one of our priorities. We hope you are doing well! We are very happy to serve you and take care of your oral health and aesthetics. It's great to know that you consider Dr. Tascón and his entire team to be very professional. Thank you for sharing your experience with us.
I am very grateful for the services and attention I received from Dr. Tascón's clinic and his wonderful team. I highly recommend them to friends, family, and clients.
Reply from the clinic
Hi Carlos, we hope you're doing well. It's great to know you're completely satisfied with our service and team. We'll always treat you with the utmost warmth and professionalism, keeping your smile at another level. Thank you for your 100% recommendation!
Excellent care and service from all the staff at Tascon Clinic, especially Dr. Daniela and Johanna.
Reply from the clinic
Hi David, we hope you're doing well. We're happy to hear you're completely satisfied with our service, and that you appreciate the care Daniela and Johana provide. We'll always treat you with the utmost warmth and professionalism, keeping your smile at another level.
Excellent service. I'm undergoing treatment with Dr. Lina, and in addition to excellent care, the progress in my teeth has been very good. I love Dr. Daniela's designs.
Reply from the clinic
Hi Laura, we hope you're doing well. It's great to know you're completely satisfied with our care and happy with the results of your treatment, both the orthodontics with Dr. Lina and the smile design with Dr. Daniela. We will always treat you with the utmost warmth and professionalism, always keeping your smile at another level.
Excellent service, very good attention from the first moment. I was satisfied with the treatment and that's why I recommend them.
Reply from the clinic
Hi Samy, we hope you're doing well. We're happy to hear you're completely satisfied with our service and pleased with the results of your treatment. Thank you for recommending us!
Honestly, I've always felt confident in their professionalism, it's given me a lot of peace of mind, and the service is excellent.
Reply from the clinic
Hello Adrian, we hope you're doing well. It's great to know that you're completely satisfied with our care and that you feel confident and professional in the results of your treatments. We will always treat you with the utmost warmth and professionalism, always keeping your smile on the next level.
I really enjoyed the service. I'm very satisfied with the treatment I received for good oral health and aesthetics, and the place is also very pleasant and comfortable. I will continue to go there and highly recommend it.
Reply from the clinic
Hello José, we hope you are doing well. We are very pleased to hear that you enjoyed the service and that you are very happy with the treatment we provided for your oral health and appearance. It's also great to know that you found our facilities pleasant. Thank you for recommending us.
They explain the entire procedure very well, they provide excellent service, and they always ensure the patient's well-being. I recommend them.
Reply from the clinic
Hi Daniela, We are very pleased to know that we were clear in explaining the treatments we were going to perform, that is super important for us to strengthen your well-being and that you recommend us to others.
Completely satisfied with their care. The treatment has had excellent results, and I must highlight the exceptional kindness of all the staff. One hundred percent recommended.
Reply from the clinic
Hi Jessica, we hope you're doing well. It's great to know you're completely satisfied with our service and happy with the results of your treatment. We'll always treat you with the utmost warmth and professionalism, always keeping your smile at another level. Thank you for recommending us!
Excellent service, punctual attention, and professionals who inspire confidence and security during procedures. I highly recommend Tascon Clinic.
Reply from the clinic
Hi Yamileth, we're so glad to hear we met your expectations regarding response time and excellent service. We're happy to know we're a team you trust and feel safe with. Thank you for recommending us.
Completely disappointed with the service and the unprofessional way my family member was treated. Lack of ethics and commitment, and the dental prosthesis was poorly made. I do not recommend them.
Reply from the clinic
Dear Alexandra, I hope you are doing well! Based on your message, we want to let you know that we are always ready to address the concerns of our patients, and your family member will certainly be no exception. They will be satisfied. We have searched our database to contact you as soon as possible, but we do not have a record of you as a patient under the name Alexandra Albán Cortez. We want to let you know that our quality department is actively working diligently on your family member's case. However, to resolve this, we need you to provide the patient's name so we can contact them immediately and begin the process of addressing the issue. This will also allow us to hear directly from your family member. If possible, please call 3155456808 immediately so we can provide more details and confirm who you are referring to.
The doctors' care is excellent; everyone is very attentive. I recommend it.
Reply from the clinic
Hi Paola, thank you for taking the time to share your experience with us and for your five-out-of-five rating. We are delighted to hear that you found the care provided by all our doctors to be excellent and that the entire team is very attentive. Thank you for recommending us. We will always do our best to live up to your trust. Best regards.
Excellent service, very satisfied with the services received at Clínica Tascón. Highly recommended!
Reply from the clinic
Hi Sandra, we hope you're doing well! It's wonderful to hear that you're saying our service is excellent and that you're very satisfied with the services you received at Clínica Tascón. Even better, we know we've earned your trust enough for you to recommend us. Have a great day!
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