Patients
Reviews of Clínica ReinaOdonto.
Belém, Brazil. 63 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 63 reviews
I've been going to this clinic for several years and have always received excellent care from the staff, especially the doctors and receptionists. I recommend it to my friends.
Excellence in both customer service and service, pleasant environment and top-quality equipment.
The professionals are very polite. Clean and organized environments. Dr. Géssica is an excellent professional. Extremely dedicated. Different.
Excellent service, clean, organized and suitable place. Great concern for customer comfort and quality.
Excellent place, from the service to the procedures, very attentive professionals, Dr. Reinaldo is an excellent professional.
First-rate service, the pleasant reception area makes the wait enjoyable, and the medical service is very relaxed.
I was pleased with the service, starting with the reception staff and also the professionals involved in the treatment, who always put the patients first. They deserve praise. Thank you very much.
Very good. Excellent service and competent professionals. I've been a customer for a while now and I recommend them.
I had the best experience with dentist Marcelia Pantoja. Caring and focused service. I recommend her without hesitation! Pleasant place and super polite reception. Much success.
The attendants say it's on a first-come, first-served basis, but it's noticeable that people who arrive much later are seen first. This is disrespectful when you pay a lot for a plan you rarely use, and when you need it, you're left forgotten in an armchair for an hour and a half waiting for a simple evaluation. By the way: if I had arrived late, perhaps I would have been seen even faster.
Reply from the clinic
Good morning, Marcio. This morning we had 4 dentists attending, but only 1 dentist was accepting your insurance. We informed you in your appointment that we operate on a first-come, first-served basis; if you had arrived earlier, you would have been one of the first to be seen. And as our receptionist explained when you rudely questioned her, the patients who were coming in were for other specialties and dentists. Our specialists try to perform as many procedures as possible in a day so that our patients can be discharged as early as possible and don't need many sessions. In any case, we appreciate your visit and apologize for what happened. Sincerely, ReinaOdonto
I loved the clinic, a pleasant and safe environment. The clinic has excellent professionals, notably Dr. Géssica Costa and Dr. Reinaldo Netto. My lip filler turned out amazing, everyone who sees me compliments me! I highly recommend it.
Excellent clinic!! Wonderful facilities, superb service and highly qualified professionals... Without a doubt, the best option in Belém!
The clinic is excellent, with a superb infrastructure and highly competent professionals.
I absolutely loved the service and the treatment I received. I had teeth whitening and veneers done by Dr. Reinaldo, followed by lip fillers. I highly recommend him and Reinaldo Odonto; the results were incredible!
A very cozy and air-conditioned clinic. Personalized service and excellent professionals. I'm a client and I highly recommend it. A good tip is a shared tip. Faster appointments on weekdays, Monday to Friday. 💕 …
Pleasant environment, wonderful team, and excellent professionals. I was fortunate to have my orthodontic treatment with Dr. Gessica, and upon completion, I adjusted some things that bothered me a lot with Dr. Reinaldo, regarding the harmonization of my face. Excellent professionals who listened to me and gave me the results I expected from my treatment. It exceeded expectations!! I highly…
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recommend them.
The professionals are excellent and provide quality service. I highly recommend them!!
My experience at Reina Odonto Clinic was excellent. They were very attentive, the clinic was super clean and organized. I was seen by Dr. Géssica Costa, an excellent professional who made me feel safe, and the work she did on my smile was unparalleled. It boosted my self-esteem so much that now I can smile without fear. I highly recommend the clinic and the professionals as a whole.
I went to this clinic only once through my Uniodonto insurance plan and I bitterly regretted it. The filling was poorly done. The tooth was broken at the corner and the cavity was deep. They didn't even take an X-ray to see how deep the cavity was or if it had reached the pulp. The dentist just drilled it in and then used resin to superficially close the hole, which remained open on the sides of…
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the tooth, accumulating debris inside. When I realized this, I sought out another dentist with real competence who showed me how to properly do a filling like that. While at that Reinaodonto clinic it took 30 minutes to not solve my problem, the new dentist took 1 hour and 30 minutes to do the correct procedure that should have been done from the beginning. Then I could compare the work of a competent professional with one that only gave me headaches and future problems. I don't recommend Reinaodonto to anyone!
Reply from the clinic
Hello Jefferson, Thank you for taking the time to share your experience with us. While we appreciate the feedback, it saddens and disappoints us to hear about your experience. Our goal for every patient is simply to have a fantastic experience here at ReinaOdonto. Could you please get in touch with us? We want to do our best to understand our mistakes and ensure you have a wonderful future experience with your smile. As you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all even more committed to ensuring this is resolved and does not happen again. Sincerely, ReinaOdonto
Dr. Kelly, Pediatrician. Excellent Professional! Attentive, caring, and attentive. ❤️
I am extremely happy to have found this clinic, which is wonderful. My family and I are delighted with the results and the high-quality, professional treatment. Thank you to all the staff. May God always bless you. Hugs from the Gringa Family 🇨🇭♥️💯👍🏽 …
Reply from the clinic
Thank you for your kindness, it was a pleasure taking care of you. Warm regards from our team to the whole family 💙
The clinic is beautiful, I loved the treatment with Dr. Reinaldo, my facial harmonization turned out amazing!! Excellent service, I loved my lips and Ultraformer 😍
I loved Dr. Reinaldo's attention and commitment. My facial harmonization turned out perfect 🤩 …
Excellent professional, very polite, impeccable service. The best in Belém!!
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