Patients
Reviews of Clínica Odontomed Tiradentes Dental Clinic.
Campo Grande, Brazil. 103 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 103 reviews
The place is accredited with health insurance plans, but when you need a treatment that THE PLAN COVERS, they refuse to provide it. The professional "thinks" she knows how to sell, but nobody is an idiot, improve your poor sales pitch! If you only want to offer private services, hire a marketing professional and promote your private services. Don't get accredited with health insurance plans just…
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to get clients, then try to deceive them with stories and give private quotes. The plan is only for cleaning! I'm simply going to file a complaint with my health insurance company to have you removed from their network. Because what you're doing goes completely against what the health insurance plan proposes.
I was very well attended to, she explains things well and is very patient. I found everything excellent, from the receptionist to the doctor.
Excellent service! 😀 Attentive and very friendly. Top-notch doctor and reception staff 😉 …
Wonderful service. Beatriz and Dr. Fernanda were very kind and attentive at reception; they deserve a perfect score, I loved it...
I was seen by Dr. Karine, who was very attentive and kind. She also saw my son. I was very pleased with the service.
Excellent service at reception and from the dentist Karine, who was very attentive and explained everything in detail regarding the treatment.
Excellent service. From the reception staff to Dr. Livia, who explains everything perfectly.
I really liked the service at the clinic; they were very attentive.
I loved the service, both from the receptionists and the dentists. I highly recommend them.
I have nothing to complain about, I'm always very well taken care of, my orthodontist Fernanda is a sweetheart, I adore her, an excellent professional!!!!!
The clinic is well located, the service via WhatsApp and in person is excellent, I was very satisfied.
Wonderful! Even I, who have a fear of dentists, felt confident and serene. ❤️
I really liked the service. Dr. Lívia was very patient.
Pleasant place with excellent service, from reception to the doctor's office.
The place is accredited with SulAmérica, but when you need a treatment that the plan covers, they refuse to provide it, claiming that because they work with top-quality materials and provide excellent treatment, they only accept private quotes. The plan is only for cleaning!! The agreement is a scam, just to attract customers. If the establishment is accredited, there must be a service contract,…
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or it's false advertising??.....
Reply from the clinic
Hello Alysson. Thank you for sharing your feedback and for visiting us — it's always a great pleasure to welcome you to our clinic. 💙 We would like to clarify that we cover several procedures under your plan, however, there are two important situations: 1️⃣ Some procedures are not covered, such as teeth whitening, which is not authorized by any insurance plan, or only in cases with an expanded coverage list. 2️⃣ Other procedures are covered, such as root canal treatment, but we do not perform them under the plan because our endodontist — a specialist in the field — works with modern techniques, high-performance materials, and single-session treatments, ensuring greater comfort and quality for the patient. For this reason, he is not accredited for this procedure, both due to its complexity and the costs involved in this type of treatment. We reiterate that we are always available to guide, clarify, and offer the best that modern dentistry provides. Thank you for your understanding, and we hope to see you again soon. 🦷✨
Excellent service, from the receptionists to the doctors. I highly recommend it.
Dr. Lívia is an excellent professional!!! The service from the moment she arrived was wonderful!!!
Excellent service, I was very well received at reception and by the doctor, who attended to me and resolved my problem quickly. Comfortable environment and no waiting line, just grateful.
Excellent service and a very pleasant atmosphere. They are always punctual, without delays.
Wonderful clinic, VIP service, I recommend it without hesitation. Dr. Karine and the reception staff are unparalleled.
Regarding orthodontics with Dr. Fernanda, only gratitude for her dedication and professionalism! In less than a year using high-ligation braces, efficient and progressive results. The reception team has been very attentive. My family and I have been patients for some time now. And we recommend her to everyone!
I loved the service 🙏🥰 I highly recommend it …
Excellent service, everyone was very friendly, pleasant atmosphere. I recommend it.
Excellent service!! Scheduled appointment, great clinic, very competent doctor and attentive receptionists.
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