Patients
Reviews of Clínica Dentária IRON - Instituto de Reabilitação Orofacial do Norte.
Porto, Portugal. 50 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 50 reviews
Went there to replace a filling that fell out as it was close to my airbnb. I was really happy i found this place..the dentist was super friendly, professional and spoke good english. she was also very reassuring and caring. I found the place very clean and with nice equipment..overall i preferred this dentist to the one i have back in canada..would come back here for all my dental work if i could…
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:)
Iron is more than just a great clinic; they are incredibly courteous, polite, and always willing to help. Rita is very special to me, and I will never be able to thank her enough for …
Magnificent care and professionalism from everyone. My son and I went to the emergency room after a bad night in terrible pain and crying. We were treated quickly. The treatment and assessment by the doctor and his assistant were magnificent, extremely attentive... Thank you, the boy left the clinic with a smile on his face and pain-free after his care and treatment. Thank you so much.... As…
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soon as I have the chance to return to Porto, I'll pay you a visit, but just to say hello, hahaha, and I'll bring some white shrimp or some Jamón de Huelva with me. Best regards.
I was recommended by my trusted dentist for a root canal treatment and I left very happy and satisfied. The doctor is a very caring doctor and you can tell he loves what he does; the whole team are lovely people. Congratulations doctor and thank you for your care! 😄 …
Wonderful experience, super polite and attentive staff, beautiful work, I loved it, I will always visit whenever I go to Porto.
IRON is amazing with children. With my son, who is almost 10 years old, this team is a strong right-hand in the process and progress of his dental treatment. From the impactful entrance of the clinic with the luminous logo, which makes us feel special and special, to the "let's schedule the next one," it's 40 minutes of people working with us and for us, in super-equipped rooms with machines…
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that measure everything from back to front. A team that listens with a genuine desire to listen and is able to capture the child's cooperation in the various stages of dental treatment. Then they explain what they know and what they are still uncertain about. IRON is committed to the treatment outcome and the child's effort level and parental expectations. There is a clinical commitment to applying what works without wasting time, but without rushing. I went to IRON on a friend's recommendation. I checked out the website and what is stated there as pillars of excellence are real. Young people, but with 8 years of wisdom. It's great to know that the quality I'm receiving in my son's treatment isn't circumstantial, it's part of the clinic's culture! IRON raises all the bar except for the price :) :) Thank you so much!!
Iron is a competent dental clinic with quality services. I want to especially thank Dr. Luís Caetano and Dr. Rita Caetano for all their professionalism, attention, dedication, and care over these past 4 years with my treatments. I am very happy with the results of the treatments I have had to date. I also thank the entire team – reception, assistants, and dentists – for their professionalism. Iron…
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n recommends them because of their fantastic team! Thank you very much 😊 We are Iron 🦷
Great team of professionals. I fully trust and recommend Clinica IRON. With state-of-the-art equipment and expertise.
I would categorize this place as the best of best when it comes to dentistry in Porto. They are very modern and most importantly, honest when it comes to pricing.
Excellent service and quality of care. The clinic is extremely clean and has new and innovative equipment. I recommend Dr. Luís for his professionalism.
I've had 6 cavities treated here, just the fillings without the canal cleanings. My doctor was Dra Isabel - very polite and caring professional. She was always checking if I felt comfortable and overall was very considerate. The atmosphere …
Excellent service, I live in Coimbra and whenever I need dental care I go to this clinic. I am always very well attended to, very professional and caring towards people. The space is always clean and very pleasant. I recommend it.
Fantastic team! I'm from Coimbra and I go to IRON because I found trustworthy professionals and they made me smile again!
I was referred to this establishment by my dentist. I'm from Lisbon, but I was in Porto for work for a few weeks. My dentist advised me to see Dr. Luís for the root canal treatment of a specific tooth. Dr. Luís advised me to treat a different tooth, and obviously, I trusted the professional's opinion. He treated a tooth that didn't need treatment, ended up drilling into the root, and treated the…
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e assistant with complete disrespect. I was incredulous at his behavior. Upon returning to Lisbon, my dentist literally put his hands to his head. He apologized for recommending this place, saying he was a former colleague, and explained to me (with the orthopantomography I had done the week before going to Porto) that the tooth that Dr. Luís Caetano treated didn't need intervention. Besides paying an exorbitant amount for the service, he treated the wrong tooth. It's regrettable!
Reply from the clinic
Response from the owner Edited a year agoDear Mr. Ferreira, After reviewing your comment, we would like to reiterate our commitment to clarifying any issues and ensuring that all our patients have the best possible experience. However, we would also like to clarify a few points to better contextualize the situation. In our practice, we follow rigorous diagnostic criteria and treat only based on solid clinical evidence and the patient's condition at the time of consultation. Dr. Luís Caetano, recognized for his specialization and experience, was recommended by a colleague to treat this case, which reinforces confidence in his work. It is important to emphasize that differences of opinion between professionals may occur, but this does not necessarily imply that there was an error or malpractice. Curiously, to date, we have not received any direct contact from you or the colleague who made the recommendation, which makes it impossible for us to analyze the documentation or clarify the alleged problems in more detail. We are always available to review any situation, and we invite you to contact us directly at 22 203 2088 to discuss this case in a transparent and professional manner. We remain available to ensure the quality of our services and reinforce our commitment to clinical rigor. Sincerely, Dr. Luís Caetano and the IRON Team
Terrible service and rip-offs during consultations! It's normal that they say they don't have a business registered under this name... because they don't want to take responsibility. They made me pay for exams I had scheduled but couldn't have due to personal reasons; I had to travel abroad. We're talking about over €500. This company is a disgrace.
Reply from the clinic
Response from the owner Edited a year agoDear André Rodrigues, Your description is surprising to us, as it is completely at odds with what our … More
I had a root canal redone that had been giving me problems for years, the work was excellent and the tooth is now flawless. After that, I had my wisdom teeth removed without any pain, neither during the procedure nor during healing. IRON has a fantastic, professional and friendly team, I recommend them to everyone. ;)
Reply from the clinic
Hello Francisca. Thank you very much for your recognition and your comment. We are very pleased with the excellent results we are able to provide to our clients. Thank you and see you next time.
Incredible experience! Friendly, helpful, and very attentive team! Top-notch professionalism, I highly recommend them!!!
Reply from the clinic
Hi Maria. I'm so glad everything went well! Until next time!
Excellent. Dr. Luís Caetano is very kind, as is the entire team. Excellent work, well-equipped clinic, and multidisciplinary team. They reconstructed my entire mouth like no dentist had ever been able to before. Congratulations to everyone, I highly recommend them!
Reply from the clinic
We are very grateful for the excellent comment. Thank you very much! :)
During the emergency, I was treated very well by the entire team.
Reply from the clinic
Hello Maria Beatriz. Thank you very much for your comment. Yes, it's true, we believe we have a very competent emergency service. For this purpose, simply call 925 208 134. Thank you very much and see you next time.
Excellent professionalism! Very friendly! Young and very competent team! I fully recommend them!
Reply from the clinic
Hello Adriana. Thank you so much for your kind feedback. Yes, it's true, our greatest asset is our excellent team, with whom we are very proud to work.
Lack of qualified personnel! They wear the same clothes and shoes they use on the street in surgery! Rude staff.
Reply from the clinic
Response from the owner Edited a year agoDear Mr. Tavares, After a thorough review of our records, we have found that we do not have any patient with the name indicated. Furthermore, the allegations presented are completely incompatible with the high standards of hygiene, safety, and professionalism that we rigorously follow in our clinic. This type of comment does not reflect the reality of our services and disrespects the dedication of our team, recognized for providing excellent care to our patients. Sincerely, IRON Team
I highly recommend them. Spectacular service with a super professional approach.
What a fantastic group of dentists and assistants! That's what makes going to the dentist a pleasure! 🙂 …
Super professionals who make us feel super comfortable! Thank you to the entire IRON family for the excellent treatment provided.
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