Patients
Reviews of Clinica Dental Smile Makeover Cartagena l Odontólogos Cartagena l Fluent English.
Cartagena De Indias, Colombia. 143 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 143 reviews
Dr Valera made me zirconia crowns on the front, they look very natural, you can't even tell, I'm very happy, the best dentist in Cartagena
Very good experience at the dentist, I had no pain, high quality service.
I hope I'm taking advantage of your promotions and offers for my teeth.
I went for a dental cleaning and teeth whitening, and they provided excellent service, painless, I highly recommend them!
Specialist in difficult cases, my experience was very pleasant, I recommend her in the city of Cartagena
It's an excellent place, I would visit it again and again. I highly recommend it; don't miss this unforgettable experience. Thank you very much.
My boyfriend and I had our teeth whitened and veneers done for our wedding in Cartagena. We were so happy with the results, and the wedding photos were spectacular with our new smiles.
Very good experience at the dentist, excellent location and personalized service; it's a high-quality service.
This is an excellent company with very good, qualified staff and excellent service. I recommend them to everyone for teeth whitening so you can smile with confidence.
I broke my front tooth while on vacation in Cartagena. I found the doctor online, and it was the best decision. The repair was perfect and took less than an hour. Highly recommended!
Excellent service, it really is a VIP treatment, direct with the doctor, she made me veneers and they turned out spectacular, I recommend her 100%
The best dentist in Cartagena, I traveled to Cartagena and in a few days I got a smile makeover, happy with the results.
We had a terrible experience. The service is awful and the price is exorbitant for what they offer, especially considering that the dentist is also the receptionist, secretary, and the person who cleans and serves the coffee. There's no waiting room, and the staff is incredibly impersonal. We won't be returning, and I hope to warn anyone considering going so they can take precautions.
I'm traveling through Colombia and arrived because I was having gum pain. The doctor examined me, cleaned my gums, and restored my resin. She explained why I had what I had and how she performed the procedure. It was very easy to schedule an appointment online. She treated and treated me quickly. She's a true professional and made me feel confident.
One of my best experiences at the dentist; I had no pain, and my teeth look beautiful after the whitening.
Smile Makeover Cartagena offers quality and good treatment. The clinic is very beautiful.
My design turned out fantastic, the best dentistry in Cartagena
Happy with my treatment, very good quality in my dental work.
I'm very happy with my retainers. The fit is perfect, and the service I received was outstanding. I highly recommend this service; delivery was fast.
I'm very happy with my treatment. The dentist has been working on my teeth for over 7 years. She's the best dentist, with high standards of quality and service. I highly recommend her in Cartagena.
I really like the quality and personalized service, and the impeccable facilities.
If you're looking for a dentist who combines professionalism, cutting-edge technology, and a personal touch, don't hesitate to visit Dr. Fanny Valera Velásquez! A 5-star experience!
⚠️ BEWARE – Excellent Dentist, But Misleading Pricing (Especially for Black Travelers) Dr. Fanny Valera seems to be an excellent dentist and her clinic is beautiful, clean, and modern — although we didn’t have invasive work completed by her. The pricing transparency is poor. I was charged $274 USD for one top retainer, even though her website lists $225 USD for 24-hour or same-day service. The…
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e extra “expedited” fee was never explained, and she wouldn’t honor the listed rate. I also misunderstood the quote (I thought it was for both top + bottom) because I missed a message while on an excursion — but once I explained that, things became tense instead of understanding. The quality of her work is great, but prices are VIP-level without warning and they pretended to not know how their pricing compared to others. Ask for written quotes, confirm if it’s per arch, and clarify any rush fees before treatment. P.s. the retainers that were given were not tight enough. I reached out to them regarding this and was completely ignored. So I have changed it from two stars to one stars as now the work that we were grossly overcharged for was not done effectively.
Reply from the clinic
Dear Rahsaan, We sincerely appreciate your feedback and apologize for the misunderstanding regarding the final price. At our clinic, we always strive to provide excellent care, especially for patients who need an immediate solution due to travel. In your case, we did everything possible to ensure you could take your retainer home the same day, something that normally requires several days to produce. The additional cost you mentioned is not a charge from our clinic, but rather the special fee charged by the external laboratory for express manufacturing of the device in less than 24 hours. We want to clarify that the additional cost was communicated to you three times: first during the phone call prior to your appointment, then upon arrival at the office, and finally before the procedure and payment. We understand that our prices may be perceived as VIP, but they reflect our dedication, high-end materials, and commitment to providing fast, precise, and long-lasting solutions. We appreciate your feedback, as it allows us to reinforce the importance of explaining these details before each procedure. We wish you all the best on your trip and would be delighted to see you again if you return to the city. Dr. Fanny Valera Smile Makeover Cartagena, Colombia
The best dentist in Cartagena, VIP service, very pleasant facilities
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