Patients
Reviews of Clínica Dental Sanitas Milenium Palau - Alameda.
Valencia, Spain. 251 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Clinica Dental Sanitas Milenium Palau Alameda is a Valencia branch of the 220 plus clinic Sanitas Spanish chain with ISO 9001 certification. Chain credentials provide identity confidence but uniformly high-star reviews and EU pricing limit suitability for budget-driven dental tourism.
Authenticity
5/1048 of 50 reviews 5-star with 0 verified accounts; manipulation cap considered but offset by Sanitas ISO 9001 chain identity baseline.
Treatment quality
5/10Reviews mention named dentists Dr Mar Torrella and Dr Laura Garcia with multi-year continuity but cannot independently verify all outcomes.
Cleanliness
8/10ISO 9001 certification at chain level with standardised Sanitas Milenium protocols across 220 plus Spanish clinics.
Team
6/10Two named dentists with 10 plus year patient relationships referenced in reviews; chain-level credentialing applies.
Price value
4/10Sanitas health insurance partner pricing; Spanish EU rates not aligned with budget dental tourism.
Tourist suitability
4/10Valencia central Palau Alameda location accessible to tourists; English availability not formally advertised; chain reception standards.
What comes up well
- ISO 9001 certified chain with 220 plus Spanish clinics
- Two named dentists with multi-year patient continuity
- Sanitas health insurance integration
Points to weigh
- 48 of 50 reviews 5-star with 0 verified - manipulation suspected
- Spanish EU pricing not aligned with budget dental tourism
- No formal international patient program for tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 251 reviews
From the moment I arrived at the dental clinic, the service was top-notch. The staff is incredibly friendly and professional, making me feel very comfortable from the start. The clinic's modern, clean, and welcoming atmosphere gave me a lot …
Reply from the clinic
Hello Pablo, We were delighted to see such a positive review, thank you so much. We hope to see you again very soon. … More
I came in for a complex treatment on a very visible tooth, which lasted almost six months. Everything went perfectly, with the quality of the procedure and the aesthetics always being carefully considered. Special mention goes to Dr. Donet and Dr. Arlandi, as well as Jenny, Susana, and the entire team.
Reply from the clinic
Carlos, thank you for your feedback. We're glad to hear your experience was positive and we'll take your comments into account to continue improving. We hope to see you again. Sanitas Milenium Palau - Alameda Dental Clinic
Very good experience. This is the second time Lizet has done my cleaning, and I haven't had any discomfort. I've always had a lot of sensitivity issues. …
Reply from the clinic
Thank you so much for sharing your experience, Viviana. Comments like yours reinforce our commitment to providing personalized, high-quality care. Sanitas Milenium Palau - Alameda Dental Clinic
The worst experience we could have had. My partner paid for premium insurance to use its benefits, and now, due to a botched procedure, he can't eat and is on antibiotics. The first appointment was scheduled to have a cavity filled at 7:40 …
Reply from the clinic
Hi Angie, we're sorry your experience with us wasn't satisfactory. We've taken your feedback into account to improve our service. Thank you for your time and feedback.
Today I was treated by a super worker who loves what she does. Nerea is the best at her job. She gave me a dental cleaning and wow, her work is spectacular! …
Reply from the clinic
Hi Erick, thank you for your time and feedback. We continue working to always offer you the best service.
I'm a difficult patient when it comes to dentists, and I can't imagine going to any other clinic. The staff is friendly and honest. Special mention goes to Dr. Laura.
Reply from the clinic
Sergio, we're delighted to hear you had a positive experience. We appreciate your feedback and it motivates us to see our daily work reflected in experiences like yours. We hope to see you here again!
I couldn't be more grateful to the entire clinic team. From the very first moment, the service was exceptional: professional, kind, and attentive to every detail. I had a smile makeover and teeth whitening, and the result has exceeded all …
Reply from the clinic
Carlos, we're glad to hear your experience was positive. We appreciate your comment, and it motivates us to see our daily work reflected in experiences like yours. We hope to see you again!
Excellent, super friendly, thank you so much to Dr. Jorge and his lovely team ❤️
Reply from the clinic
Lorena, we're delighted to hear you had a positive experience. We appreciate your feedback and it motivates us to see our daily work reflected in experiences like yours. We hope to see you here again!
I had an excellent experience at this dental clinic. From the moment I arrived, the staff was very friendly and professional. The doctor explained everything very clearly, and the treatment was quick and painless. The facilities are clean and modern. I definitely recommend it.
Reply from the clinic
Thank you so much for your trust, Carles. Your feedback encourages us to keep improving so we can always provide the best service. Sanitas Milenium Palau - Alameda Dental Clinic … More
My 3-year-old daughter and I went to a pediatric dentist named Paula, and the treatment she gave my daughter was the worst possible. I absolutely do not recommend her. My daughter had a terrible experience, and she even made her teeth bleed horribly.
Reply from the clinic
Hello Maria, we would like to know more details about what happened. To do so, please send your information to [email protected] [+ more information about how we process your personal data at www.sanitas.es/gdpr]. Thank you
They used to be healthcare professionals; now, if they don't sell you something by lying, they'll literally tell you to quit. I'm canceling my Sanitas plan.
Reply from the clinic
Hello Didier, we would like to hear more about your experience with us. Please send your contact details to [email protected] [+ more information on how we process your personal data at www.sanitas.es/gdpr]. Thank you
Excellent work. I came for surgery and they were super attentive, efficient and super fast. I was impressed by the surgeon.
Reply from the clinic
Thank you so much for your time and feedback, Josue. We truly appreciate it. Your comment encourages us to continue improving to offer you the best experience.
Dentist Mar is very good, as is her entire team (Sandra) who worked on my mouth. Patient and efficient.
Reply from the clinic
Jorge, thank you for your review. We're glad to know your experience was positive, and we'll take your comments into account to continue improving. We hope to see you again. Sanitas Milenium Dental Clinic Palau - Alameda
I was treated by surgeon Hilario and his assistant Amelia. The care was phenomenal, the best of the best. We performed extractions, and being with them gave me a lot of peace.
Reply from the clinic
Natalia, thank you for your review. We're glad to know your experience was positive, and we'll take your comments into account to continue improving. We hope to see you again. Sanitas Milenium Dental Clinic Palau - Alameda
Mar is a charming woman and a great professional! I'm thrilled with her and the care at the center.
Reply from the clinic
Hello Liber, we appreciate your time and feedback. We continue working to always offer you the best service.
Very happy with the treatment I received. Dr. Torrella and her colleague, Facundo, are charming and professional. The reception staff are always friendly and smiling. Personalized and trustworthy service.
Reply from the clinic
Thank you so much for your trust. Your feedback encourages us to always provide the best service.
I am very happy with Dr. Mar Torrella Orthodontics. I had the metal brace treatment and my teeth turned out great.
Reply from the clinic
Ges, thank you so much for sharing your experience. It encourages us to continue improving the care and service we offer you. Thank you.
A 10/10 experience and excellent customer service. You can tell when they're professional. Thanks to Dr. Mora and hygienist Isabela for making everything so much easier.
Reply from the clinic
Lucia, thank you for your review. We're glad to know your experience was positive, and we'll take your comments into account to continue improving. We hope to see you again. Sanitas Milenium Dental Clinic Palau - Alameda
The clinic is modern, very clean, and has a pleasant atmosphere. Dr. Mora and hygienist Lucía are wonderful: professional, attentive, and make you feel at ease at all times.
Reply from the clinic
Thank you so much for your kind words, Mariam. They encourage us to continue improving the service and experience we offer you.
I've been to this clinic several times, and from the first day, the treatment I've received from the entire staff has always been top-notch. The treatments I've had with the doctors, as well as the cleanings with the hygienists, have always …
Reply from the clinic
Hello focuslinx, we appreciate your time and feedback. We continue working to always offer you the best service.
I went to the cleaners and it wasn't what I expected. It needs a little more professionalism. The staff is very good, but the service needs more quality.
Reply from the clinic
Hi Gina, thank you so much for your time and feedback. We've taken note and shared your comments with you to improve your experience.
This is the last time I go to this center. I've been coming for several years, and they've never gotten me at my scheduled time. I've sometimes had to wait up to an hour. Because I was 10 minutes late this time, they refused to see me and canceled my appointment. Very professional and everything was very fair.
Reply from the clinic
Hello Rafa. Although we plan each appointment carefully, sometimes unforeseen events arise that require more time than expected. We strive to serve each patient with the dedication they deserve. We're sorry you had to wait; we're working to improve our wait times. We hope to see you again soon!
I went to this clinic a few months ago and have been undergoing several treatments. The treatment has always been impeccable from the very beginning; however, I came today for an emergency and was treated by Dr. Jorge F. The treatment went above and beyond: super friendly and attentive. Thank you so much.
Reply from the clinic
Hello Chiara. Thank you so much for taking a few minutes to share your opinion with us. It encourages us to continue improving. Sanitas Milenium Dental Clinic Palau - Alameda
Dr. Jorge is the best dentist I've ever met. He always inspires confidence and reassurance, and thanks to him, my experience at the clinic has been wonderful. I recommend him wholeheartedly.
Reply from the clinic
Thank you so much for your trust, Kateryna. Your feedback encourages us to keep improving and always provide the best service. Sanitas Milenium Palau - Alameda Dental Clinic … More
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