Patients
Reviews of Clínica Dental Sanitas Milenium Palau - Alameda.
Valencia, Spain. 251 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.3 out of 10
Overall score
Clinica Dental Sanitas Milenium Palau Alameda is a Valencia branch of the 220 plus clinic Sanitas Spanish chain with ISO 9001 certification. Chain credentials provide identity confidence but uniformly high-star reviews and EU pricing limit suitability for budget-driven dental tourism.
Authenticity
5/1048 of 50 reviews 5-star with 0 verified accounts; manipulation cap considered but offset by Sanitas ISO 9001 chain identity baseline.
Treatment quality
5/10Reviews mention named dentists Dr Mar Torrella and Dr Laura Garcia with multi-year continuity but cannot independently verify all outcomes.
Cleanliness
8/10ISO 9001 certification at chain level with standardised Sanitas Milenium protocols across 220 plus Spanish clinics.
Team
6/10Two named dentists with 10 plus year patient relationships referenced in reviews; chain-level credentialing applies.
Price value
4/10Sanitas health insurance partner pricing; Spanish EU rates not aligned with budget dental tourism.
Tourist suitability
4/10Valencia central Palau Alameda location accessible to tourists; English availability not formally advertised; chain reception standards.
What comes up well
- ISO 9001 certified chain with 220 plus Spanish clinics
- Two named dentists with multi-year patient continuity
- Sanitas health insurance integration
Points to weigh
- 48 of 50 reviews 5-star with 0 verified - manipulation suspected
- Spanish EU pricing not aligned with budget dental tourism
- No formal international patient program for tourists
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 251 reviews
Excellent service and professionalism from all employees, definitely highly recommended. Our whole family goes there and we are very happy.
I've been going to this dentist for over a month and they still haven't seen me, even though I arrived in severe pain, begging to be seen, despite having insurance. They gave me appointments at 4:00 PM, two of which I had to leave because …
Excellent staff, comfortable facilities, and a clean and well-equipped office. I recommend it.
I was there last week for a tooth extraction, and the experience was wonderful. I want to thank Dr. Arlandi, who explained every step of the procedure to me, and the procedure was perfect! I hope there are more professionals like him. The …
I'm so happy with the treatment I received from the team and the results! Among other things, I had a dental cleaning, which usually hurts a lot, but with them, it was completely painless! They were so kind and treated me with so much care. Thank you so much to the entire clinic team!
Very attentive and professional staff. Modern and clean facilities. Highly recommended.
Excellent care and service. I would like to thank Dr. Arlandi and hygienist Sandra, who were very kind and professional. The next day, they gave me a video consultation, a detail that demonstrates their commitment to their patients. I recommend them 100%.
The service, attention, and professionalism of Isabela and the receptionist were 10/10!! I will definitely be back.
Excellent service. Many thanks to Dr. Jorge Fortea and Gemma for their kindness and professionalism.
They charge you a co-pay for a dental cleaning, even though you've asked several times before the appointment if the cleaning is included in your policy, and it's not the first time. It's not recommended at all. It's expensive to pay for private insurance every month that doesn't even cover one dental cleaning.
The doctor I like least is the dentist. So congratulations Jorge for removing this stigma, and to you, Pedro, you're a great team.
I found the clinic fantastic, the treatment was great and very professional from everyone on the team, especially Dr. Guillermo.
Excellent clinic, in every way: seriousness, professionalism, punctuality, etc. Customer service is among the best I've ever encountered, from the reception staff, especially Blanca, to the dental professionals like Paula. I will definitely return again; they've earned our trust.
I was treated with great kindness and transparency. I had been suffering from intense mouth pain, and now I feel perfectly fine. …
I want to thank Dr. Cristina Sánchez and Dr. Cristina Donet for restoring my smile. They are great professionals and people, always concerned about their patients' well-being and taking their opinions into account. The care I received at this clinic from the entire staff has been excellent. Thank you.
Terrible. I booked and confirmed my appointment by phone, but upon arrival, they not only told me my name wasn't on the list (even though it surely was on their screen, …
Reply from the clinic
Hello, we would like to know what happened. To do so, please send your details to [email protected] [+ more information on how we process your personal data at www.sanitas.es/gdpr]
They don't organize patient lists and make you wait over an hour. I won't return to this office.
Isabella and Jorge were amazing and so kind. I needed an emergency appointment for a filling and they were both so kind, professional and put me at ease. I only speak English and Isabella and Jorge were so amazing at communicating with me through each step of what was happening. Thank you
Dr. Jorge Fortea is wonderful, a true professional, always concerned about your well-being, the best doctor I've ever had.
Newly opened dental clinic. Good facilities, good location, and good professionals.
I recently finished my orthodontic treatment. I want to highlight the work of Alba and Dr. José María, who are excellent professionals in their field. Their dedication made my experience very positive. I am very grateful for their work and would recommend them without hesitation. Thank you so much!
I've been going to this clinic for a long time, and honestly, all the treatments and results I've received have been perfect. I'm very happy. I also want to highlight the excellent service from the staff; it's very easy to place my trust in them.
This is the best dental clinic in Valencia. The staff is very attentive and professional. All the treatment I needed was satisfactory and very quick. I recommend it to everyone!
Reply from the clinic
From the clinic, we would like to thank you for your opinions and suggestions so that we can continue improving and offering you the best service. Thank you for your collaboration.
I took my young daughter for a check-up and we were very pleased. The online and telephone appointment system is efficient. The staff who attended to us at the center and in the consultation room demonstrated great professionalism and experience. Excellent service. I highly recommend it.
Reply from the clinic
MERCEDES, thank you very much for sharing your experience, which encourages us to continue improving the attention and service we provide.
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