Patients
Reviews of Clínica dental Ondental.
Madrid, Spain. 80 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 80 reviews
Highly recommended!!! Going to the dentist is never a pleasant experience, but the professionalism and empathy of Dr. Iria and the rest of her team are worth highlighting. I am still undergoing treatment, but they are now my dentists for everything.
Reply from the clinic
Thank you so much for choosing us for your treatment.
I'm absolutely delighted with the treatment I received from the entire clinic staff (I've always worked with Iria). Both she and all the other staff are incredibly attentive and impeccable in their work and care. They're incredibly professional, incredibly helpful, and they answer all your questions with excellent customer service. I wouldn't hesitate to return to her again for anything—what a…
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pleasure and such excellent treatment. Always highly recommended!
Reply from the clinic
Thank you so much, Ana. It's a pleasure working with patients like you!
Highly recommended. I arrived with old or missing implants and broken dentures. For what I consider a reasonable price, they solved my problem. Dr. Jorge Baquien, the clinic director, offered several treatments that fit my budget. All the …
Reply from the clinic
Thank you for trusting us! It's been a real pleasure helping you.
Everything was perfect. 100% trustworthy and reliable. Everyone was very attentive and friendly...a great team. I highly recommend them.
Excellent service and attention; I was very satisfied. 100% recommended. A great team of professionals.
Reply from the clinic
Thank you so much for the recommendation, Wilmar! We're delighted to hear that our team of professionals met your expectations. Best regards!
Excellent professionals. Fast, efficient, and very, very kind. I recommend the clinic 100%.
Reply from the clinic
Thank you so much for trusting us, Marc, and for your recommendation! Our goal is to offer professional and friendly service, and we're so happy to read this. Until next time!
I had a dental implant procedure done by Dr. Iria, and so far it's been going well. Her work is truly excellent; she's gentle and inspires confidence, and they're attentive the whole time. I highly recommend her.
Reply from the clinic
Hello Juan Manuel! Thank you so much for your kind words. We will pass on your review to Dr. Iria and the entire team, as we strive to offer attentive and personalized care. We are delighted to hear that your implants are working out so well. Thank you for recommending us!
At this clinic, professionalism and excellent customer service truly stand out. After an initial consultation with dentist Cristina, it was immediately clear that she has a wealth of experience; she explained everything perfectly and very professionally. Afterwards, Anka, the hygienist, gave me an impeccable cleaning. She was incredibly careful, completely painless, and the result was fantastic. I…
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I left very happy with the service I received. Without a doubt, this is a place where you can trust your dental health and receive excellent treatment.
Reply from the clinic
Hi Charly! Thank you so much for taking a few minutes to share your experience with us. We're thrilled to read your kind words about Dr. Cristina and our hygienist, Anka; we'll personally pass on your thanks—they'll be so happy! It's essential to us that you feel well-informed and cared for throughout the entire process. We look forward to continuing to care for your dental health. Best regards from the entire Ondental team!
My experience at On Dental has been excellent. The professionals are great, and everyone is very courteous and friendly. Everything is well explained, and they pay attention to every detail. I'm very happy with this clinic; they are very professional and responsible. Thank you.
Reply from the clinic
Thank you so much for your kind words, Montse! We're delighted to hear that your experience has been so positive and that you've felt well taken care of by our team. We put a lot of effort into paying attention to the details and maintaining our professionalism. Thank you for trusting us!
Excellent service; the doctor is wonderful and always looked after me. I'm delighted with the care.
Reply from the clinic
Thank you so much for sharing your experience. For the doctor and the entire team, personalized, compassionate care is paramount, and we are so happy to know that you felt well cared for throughout your visit. We send you our warmest regards!
Wonderful and friendly service, I felt in very good hands
Reply from the clinic
Thank you so much for your kind words, Sofi! For us, a personal and friendly approach is just as important as professionalism. Knowing that you felt in good hands brightens our day and motivates us to continue working with the same care. Hugs!
Excellent service, no waiting for the scheduled appointment. Completely trustworthy professionals. Highly recommended.
Reply from the clinic
Thank you so much for your kind words, Yolanda! We're so happy to hear that your experience at the clinic was so positive. For us, respecting your time with punctuality and providing you with complete confidence is paramount. We greatly appreciate your recommendation and will continue working with the same dedication. We look forward to seeing you for your next appointment!
I went to the clinic with my father for an evaluation for upper front dental implants, and we were seen by Dr. Iria Gonzalez. After several tests, she explained the treatment plan to us—a very honest and conservative plan that gave my …
Reply from the clinic
Thank you so much for your review, Flor! We're thrilled to hear that your father has regained his smile and, above all, that he felt confident with us. ✨ We'll pass on your kind words to Dr. Iria González; for her and the rest of the team, the priority is always honest, conservative treatment planning tailored to each patient. We're so happy to hear that the implant treatment was a success and that the result is so spectacular and natural. Thank you for recommending us wholeheartedly and trusting us with something so important. See you at your next appointment!
I was delighted with the service; the girls are incredibly kind and charming. They are super professional. 🥰 …
Reply from the clinic
Thank you so much for your kind words, Judit! 😊 We're so happy to read that you felt so well cared for. For the entire Ondental team, our top priority is that our patients feel at home and cared for by professionals who love what they do. We'll pass on your message to the team—they'll love it! Big hug.
I booked an appointment and they took an X-ray before the dentist saw me. When he finally saw me a little while later, he showed me the X-ray and told me I had a lot of tartar buildup under my teeth and needed a deep cleaning (scaling and root planing). He also quoted me an exorbitant price, which I found very strange because I've been getting cleanings every six months for a few years now.…
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Since I didn't trust them, I didn't stay and a couple of days later I went to another clinic in Moncloa. They took an X-ray there, which the dentist showed me immediately, explaining that I had a little tartar, but not enough to warrant a deep cleaning. Looking at the X-ray, I realized it didn't look anything like the one they had shown me at the General Ricardos clinic. 😏
Highly remembered. The attention and care from the staff and the professionals who treat you is 10/10. I am very grateful because my doctors have always been excellent with me. I not only found solutions to my needs but I also feel very well cared for. Thank you!
Reply from the clinic
Thank you so much for your review, Oswaldo, and for that 10/10 rating. At our clinic, our priority is to offer top-notch, humane, and professional care, and knowing that we've achieved this with you motivates us to keep improving every day. We're proud that you trust our specialists with your health. Warm regards from the entire team.
Excellent dental clinic, exquisite service, good professionals, good facilities, they explain everything in detail, you feel in good hands, top recommendation if you want to take care of your oral hygiene and have a good smile.
Reply from the clinic
Thank you so much, Herman, for your feedback and for taking the time to share your experience. We are delighted to hear that you felt in good hands and that you were pleased with the service, explanations, and facilities. At Ondental, providing friendly, clear, and high-quality care is of utmost importance to the entire team. Thank you for your recommendation; it will be a pleasure to continue caring for your oral health and your smile. We look forward to seeing you again soon!
Very good clinic and excellent staff, very dedicated to each treatment.
Reply from the clinic
Thank you so much for your review, Ivana! It's wonderful to know you received excellent service from our team. Thank you for recommending us and for your trust. We look forward to seeing you again!
Excellent service from the entire team. The initial consultation was free, and they took x-rays in no time. Both the doctor and the hygienist were very careful and kind. I'll definitely be back!
Reply from the clinic
Thank you so much for your kind words, Sofí! We're so happy to hear you felt so well cared for by our dentist and hygienist. At Ondental, we strive to make processes like your initial consultation and diagnostic tests as comfortable and quick as possible. We look forward to seeing you again at your next appointment!
They are very friendly, the clinic is very clean, and they have WhatsApp to facilitate communication.
Reply from the clinic
Thank you so much for your review! We always try to make communication easier for our patients' convenience. Best regards from the whole team!
I'm very happy and they've treated me very well, with great care. They're very professional. I'm grateful for my implant treatment.
Reply from the clinic
Thank you so much for sharing your wonderful experience! We're thrilled to hear you felt so comfortable and cared for by our team. It was a real pleasure to be with you throughout your implant treatment, and we're so happy to see you satisfied. We look forward to seeing you at your next appointments! Warm regards from the whole team.
Fantastic professionals with excellent facilities and equipment. Five-star service and friendly treatment :)
Reply from the clinic
Thank you for your trust, Pedro! We're delighted that you appreciate the professionalism of our team and the … More
I arrived very nervous, but Dr. Iria instilled incredible confidence in me from the very first consultation. As a surgeon, and in my treatment with orthodontist Adriana, she resolved all my needs without me having to see other specialists. She put braces on me and also performed a very complex surgery on my wisdom teeth, and at all times they were very careful, patient, and professional. Today I…
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am happy with my progress. A wonderful team!
Reply from the clinic
Hi Loreny! Reading your review fills us with pride and joy. We know it's normal to feel nervous when you arrive, and we're so happy that Dr. Iria was able to instill such confidence and peace of mind in you from the very first appointment. We worked hard to ensure that the coordination between her (for your wisdom tooth surgery) and the orthodontist Adriana allowed you to complete your entire treatment without needing to visit other clinics. Thank you for highlighting the care, patience, and professionalism of our entire team during such a delicate process. We're so happy you're pleased with your progress!
I'm in the first few months of my orthodontic treatment, and I'm very happy with the care I've received. I'm seeing results, and I'm diligently following my doctor's instructions. It's a great team and the service is friendly.
Reply from the clinic
Hi Jeanette! Thank you so much for your five-star review. We're so happy to hear you're satisfied with the care you've received during these first few months of your orthodontic treatment. It's wonderful to see you're seeing results and appreciating the work of our doctor and the entire team. The success of these treatments is a collaborative effort, and we're very proud of your commitment. Thank you for your trust and for following our instructions so diligently! We'd be happy to support you throughout the entire process!
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