Patients
Reviews of Clínica dental medics Dr. Ferrer.
Madrid, Spain. 85 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 85 reviews
Incredible service, attention, and treatment. Thank you so much, Dr. Jorge Ferrer and Kristel!
Reply from the clinic
Thank you very much for your feedback and trust. Best regards from the entire Dr. Ferrer team.
Excellent professionals, very happy with the service and speed of my treatment.
A lifetime together! My mouth and teeth have been cared for like no one else has. Thanks to Paco, Jorge, and their entire team. You're the best!
Reply from the clinic
Thank you so much for your trust in our dental clinic all these years. Best regards from the entire Dr. Ferrer team.
I honestly do not recommend this clinic. I went there for dental implant surgery with high hopes, but everything was rushed, lacking the patience and care I expected. The follow-up appointment was the same: the staff was rude. I had questions and concerns, and they made me feel like they were doing me a favor, even though I was obviously paying for the treatment. That same day, during the…
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follow-up appointment, they decided to remove the implant. I was in a lot of pain, and they still removed it before the anesthesia had even taken effect. The experience was extremely painful and traumatic for me. To this day, I am still affected by what happened. I would not go back, nor would I recommend it.
Reply from the clinic
Dear Yelena, I read your review and I'm truly sorry you felt that way. It's never my intention for a patient to leave with that feeling, and I'm sorry the experience was so difficult for you. On the day of your follow-up appointment, you came in with a fistula and an active infection in the implant area, which we confirmed after taking an X-ray. At that time, as I mentioned, my priority was to stop the infection and prevent it from affecting more bone, so I decided to remove it that same day. When there's an infection, the area is very inflamed, and the anesthetic sometimes doesn't work the same way as in healthy tissue. Even if it's administered correctly, it can take longer for it to take full effect or have almost no effect at all. Even so, I understand that you had a bad experience and I'm sorry you found it traumatic. After removing the implant, we took measurements with a digital scanner so that in December, when you told us you were returning to Madrid, we could properly assess the area with a CT scan and place a new implant, also performing an immediate provisional restoration so you wouldn't have to live with the gap. As I explained, the implant replacement and the temporary provisional restoration would be free of charge. You didn't schedule an appointment in December, and we've tried to contact you without success. For my part, I remain fully willing to resume your case, review it carefully, and complete the treatment as we discussed. If you'd like, we can discuss it in person and find the best way to proceed. Dr. Ferrer
Everything was great, excellent treatment from Dr. Amanda, as well as the attention from reception and professionalism in their work.
Reply from the clinic
Thank you so much for your feedback and trust. Best regards from the entire Dr. Ferrer team.
Excellent service. Kris, Vanessa, and Jorge were very professional and attentive.
I am very happy with the service and the check-up.
I'm so glad I chose this clinic for my complete treatment. Now, in addition to eating well and being able to chew any food, I do it with a smile. Thank you to Mr. Ferrer and his team for the excellent care I received.
Although they use the most modern techniques, this team of doctors and all their collaborators can truly be described as skilled artisans of dentistry. They implanted two molars in me, combining different bone regeneration methods, after some previous unsatisfactory experiences. The result has been extraordinary. Patient care, careful attention to timing, X-rays and check-ups throughout the entire…
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process, careful selection of techniques, and a dedication to a job well done, without unnecessary frills, were the ingredients of these results. In short, I'm very happy to have discovered this family-run clinic.
Amanda is a lovely doctor; she performed my extractions with great care. Today I had to come in for an emergency, and she and Kris treated me very well. 100% recommended!!!
Reply from the clinic
Thank you so much for your trust in our dental clinic. Best regards from the entire team at Dr. Ferrer's.
The truth is, I chose this clinic after reading many reviews on social media. It was absolutely the right decision. They fitted me with a complete fixed upper denture, and I'm thrilled. So much so, that my two daughters, my son-in-law, and my wife have all become clients. Cris and Jorge are excellent professionals, and they're also friendly, kind, and caring. Without a doubt, I will wholeheartedly…
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recommend them. It's definitely worth putting yourself in their hands.
Competent and efficient service, but also a very friendly approach from the team.
Reply from the clinic
Thank you so much for your trust in our dental clinic. Best regards from the entire Dr. Ferrer team.
It's a wonderful team!! Very friendly and professional!! A pleasure.
I have had a good experience; my treatment has been very good.
I had implants done in 2018, everything went very well. Jorge is a great professional and has always treated me very well. I also have to thank Kristel, because she is a lovely girl who always greets me with a smile, and Vanessa, who schedules my appointments quickly and efficiently.
An excellent team, they've always treated me very well. I have implants that Jorge put in over 15 years ago and they're still perfect.
I had a treatment at this clinic, it was much cheaper and the service was excellent and very punctual.
Reply from the clinic
Thank you so much for your feedback. Best regards from the entire Dr. Ferrer team.
I've been seeing Dr. Ferrer for many years. I find him to be an excellent and trustworthy professional. His entire team is very friendly and approachable.
Highly trained and super friendly staff. A dental clinic of choice! We'll see you again, and thank you for everything!
Reply from the clinic
Thank you so much, Juan, for your trust. Best regards from the entire Dr. Ferrer team.
I'm very happy with the work of Jorge and his entire team. I had an implant placed a year ago and haven't had any problems since. For personal reasons, I'm quite afraid of dental treatments, and they have always treated me with immense respect and patience, both when placing the implant and when treating cavities, and even during cleanings. Without a doubt, a completely trustworthy clinic.
I am delighted with their attention and care; everything was very professional.
Paloma, Gabi, and the rest of the team provided excellent care throughout my two years of treatment, always attending to me with their utmost attention and dedication. Thank you so much for everything!
Excellent. The quote was better than another clinic I visited. The quote even included 6 implants, but the doctor placed 8 without charging me for the extra two. It's a hybrid upper fixed prosthesis on implants. Dr. Jorge Ferrer is a perfectionist and tenacious until he's completely satisfied with the result. All the support staff are very friendly. Follow-up appointments are scheduled on time.…
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Appointment scheduling is well coordinated. And parking is easy in the area. I traveled from a town in Guadalajara, but it was well worth it.
I'm very happy with the treatment I've received. The team of doctors treating me is excellent. To date, I have no complaints whatsoever; quite the opposite.
Reply from the clinic
Thank you so much, Evandro! We'll do everything we can to ensure it stays that way and that you're completely satisfied with your treatment.
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