Patients
Reviews of Clínica Dental González y Casado.
Madrid, Spain. 273 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
A well-established Madrid clinic with a full team of named, credentialed specialists and strong digital equipment including CBCT and intraoral scanner. Review volume is high and content is varied and genuine-reading, though zero platform-verified reviews and near-uniform ratings require a modest caution flag. Pricing is competitive for Western Europe but not a budget destination; Spanish is the primary language with limited documented English support infrastructure.
Authenticity
7/10Baseline 8: website, named doctors, 273 Google reviews. -1: 0 verified on platform, near-uniform 5-star. Reviews diverse in content/staff names; 1-star survived. Final 7.
Treatment quality
7/10Baseline 8: lead Dr. Gonzalez UCM master implantology, 6000+ implants, full specialist team. -1: one upsell/pressure complaint. Final 7.
Cleanliness
8/10Baseline 8: CBCT 3D imaging, intraoral scanner, dedicated surgical suite, digital workflow. Reviews consistently mention modern/pleasant facilities. Final 8.
Team
8/10Baseline 8: 8 named dentists, UCM/Spanish university credentials, SECIB/SEPA memberships, 3 orthodontists, endodontist, periodontist. Full verifiable team. Final 8.
Price value
6/10No published prices on website. Dental Departures: single implant ~USD 1600-2100. Competitive for Spain/W. Europe. Free first consult. One upsell complaint. Final 6.
Tourist suitability
6/10Spanish primary language. Central Madrid, Quevedo metro. One review confirms distance-patient adaptation. No dedicated int'l coordinator documented. Final 6.
What comes up well
- Lead dentist UCM master in implantology with 6,000+ implants placed
- 8 named specialists: orthodontists, endodontist, periodontist on staff
- CBCT 3D imaging and intraoral scanner in-house
- SECIB and SEPA professional memberships verified for Dr. Gonzalez
- Free first specialist consultation offered
Points to weigh
- 0 platform-verified reviews across 50 submitted; near-uniform 5-star pattern
- One reviewer reported excessive pressure to increase treatment budget
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 273 reviews
I love this clinic; you can tell they're professionals, and they offer top-notch service! I also really appreciate all the safety measures they've taken and are continuously maintaining due to the current pandemic!
Reply from the clinic
Thank you so much, Dara, for your review! We're delighted to have you as a patient and are so glad you're happy with us. We also appreciate your feedback on our COVID-19 safety measures, which are so important right now. Sending you a big hug from the whole team.
Very professional and very friendly, excellent service. I had my teeth whitened and the result was fantastic!
Reply from the clinic
Thank you so much, Raquel, for your feedback and review! We're so glad you're happy with the results of your teeth whitening and that you can enjoy a bright, healthy smile this summer. Sending you a big hug from the whole team!
After my fourth visit, I can say I'm very happy I chose this dental clinic. The service has been excellent from day one. They are very professional, friendly, and attentive at all times, making you feel right at home. I recommend them one hundred percent :)
Reply from the clinic
Thank you so much, Gerard, for your recommendation and wonderful review! We're delighted to hear you're so happy with us. Our passion is you, our valued patients, and making your visit to the dentist a pleasant, comfortable, and safe experience. Sending you a big hug from the whole team.
An extraordinary dental clinic with exceptionally high-quality treatment and care. Dr. González and her team have helped me overcome my reluctance to go to the …
Reply from the clinic
Thank you so much for your wonderful review, Jaime! We'll pass on your kind words to Dr. González and her team. We're so happy we've helped you overcome your fear of going to the dentist. Our priority is providing the highest quality treatments and ensuring you feel comfortable at all times. Sending you a big hug!
I've always been afraid of dentists, but at this clinic, both the receptionists and the doctor's assistants make you feel calm and comfortable. Although I didn't want to have my broken tooth removed, they explained very well what my implant …
Reply from the clinic
Thank you so much, Amalia, for trusting us! We're delighted you feel comfortable with us. As you know, we are specialists and leaders in all specialties, and of course, in implantology, with over 17 years of experience and 6,000 happy … More
Very friendly service, very clean facilities, painless treatment. Very happy.
Reply from the clinic
Thank you so much for your feedback and review, Ángel! It's a pleasure for us to take care of your oral health, and we're delighted that you're so happy with us and appreciate our completely pain-free treatments. Sending you a big hug from the whole team.
This is a dental clinic that stands out in every way: techniques and expertise, facilities, cleanliness and anti-COVID measures, price, and, above all, the professionalism and friendliness of all its staff, without exception. Without a doubt, one of the best dental clinics in Madrid.
Reply from the clinic
Thank you so much for your wonderful review and feedback, Ana Isabel! It's a pleasure for us to serve patients like you. We will continue working with the same passion to stay at the forefront of dentistry and continue delivering excellent results in your treatments. Warmest regards from the entire González y Casado team.
My experience at the Gonzáles y Casado clinic from the beginning of my treatment has been very positive due to the high professionalism, seriousness, and excellent treatment of the entire team. I have always felt safe and therefore highly recommend it.
Reply from the clinic
Thank you so much, Franco, for your review and recommendation! And especially for the trust you've placed in us. As always, we are constantly evolving our knowledge, techniques, and technology to offer you, our valued patients, the best … More
They are Sister M. Luisa. She's a gift from God, because they provide such loving care. They are very gentle with each other, and they're also delightful with the elderly. May God continue to grant them wisdom so they can continue serving with love and joy. God bless you.
Reply from the clinic
Thank you so much, Sister, for your kind words. It's a true pleasure for us to serve you and be able to take care of your smile. You know we're always here for you whenever you need us. A big hug from the entire team.
We have been going to Dr. Silvia for many years; she gives us a lot of confidence and resolves our problems with great professionalism.
Reply from the clinic
Thank you so much, Ricardo, for your kind words and your trust! We will pass them on to the Doctor and the entire team. We will continue to care for your smile with the same enthusiasm and professionalism as always. Sending you a big hug.
Thank you for the professionalism of Dr. González and her entire team. They had a difficult patient with some unpleasant past experiences. They helped me overcome my fears with great patience and effectiveness, and now I am happy and satisfied with the results of their work.
Reply from the clinic
Thank you so much, Pilar, for your wonderful words! We are so happy to have you as a patient and to be able to help you overcome your fears and past negative experiences. Our mission is to provide excellent dental care to our patients. Sending you a big hug from the entire González y Casado team.
Great professionals, attentive and very pleasant. Friendly and interested in your progress.
Reply from the clinic
Thank you so much for your rating and review, Ángel! We send you a big hug from the whole team.
From the moment you walk in, they make you feel completely at ease; the last thing you think is that you're about to go to the dentist. The service is impeccable; everyone is so attentive and kind, creating a …
Reply from the clinic
Thank you so much, Lika, for your wonderful words! We'll pass them on to our fantastic hygienist, Lorena, and of course to the rest of the amazing team at González y Casado. It makes us so happy to see you so satisfied; you're definitely in the best hands, and we're here for you whenever you need us. Sending you a big hug!
I only knew the clinic from passing by the door. I was considering an implant, so I went in. From the very beginning, I felt listened to and advised by a fantastic team of professionals. Every single one of them. I put myself in their hands …
Reply from the clinic
Thank you so much, Montserrat, for your fantastic review! It's a great pleasure for us to have you as a patient and to give our best so that you get excellent results. Sending you a big hug from the whole team!
So far everything is going very well. I hope to finish my treatment and be very happy.
Reply from the clinic
Thank you so much for your review, Luis! As always, we'll do our best to ensure your treatment results are excellent. Sending you a big hug from the whole team.
I was lucky enough to choose this great clinic from among many I had looked at, and I was truly delighted. They have a fantastic, highly professional, and incredibly friendly staff; you'll feel right at home! Highly recommended!
Reply from the clinic
Response from the owner Edited 5 years agoThank you so much for your review and recommendation! We'll pass it on to the whole team. We'll continue working with passion for you, our valued patients, to ensure your complete satisfaction. Sending you a big hug!
Commitment, excellence, and kindness are values that this great team of professionals perfectly embodies. …
Reply from the clinic
Thank you so much for your wonderful words, Sophie! We're so happy we met your expectations. We work hard every day to ensure our patients are satisfied and achieve excellent results. Sending you and your family a big hug. We look forward to seeing you at your next appointment. In the meantime, don't forget to smile ;-)
Everything was great. Excellent service, congratulations to the whole team. The only downside was the wait time; they took a long time to call back, but otherwise, it was excellent.
Reply from the clinic
Thank you so much, Asif, for your feedback and review! We'll pass it on to the whole team. We'll continue working to provide you with the best dental service, and we hope your next visit will be a very short wait. Sending you our best wishes for happy holidays!
It was my best experience at a dental clinic. The entire team is fantastic and makes me feel incredibly confident. I met Lorena, one of the hygienists. I can't explain how gentle and kind she was …
Reply from the clinic
Thank you so much, Raquel, for your wonderful words! We'll pass them on to our hygienist, Lorena, and the rest of the team who go above and beyond to make you feel right at home. Sending you a big hug!
Outstanding professionals. Very friendly and with impeccable customer service. Special thanks to the receptionist, Ana, who is always ready to answer your questions and solve your problems immediately. The clinic is very aware of the …
Reply from the clinic
Thank you so much for your review and recommendation, Ana! We will pass on your wonderful words to the entire team, and of course to Ana, who is so dedicated to you, our valued patients, and always ready to help you with anything you need, just like the rest of the González y Casado team. Warmest regards.
I love this clinic, how sophisticated it is, the patient care. I'm delighted with them. Thank you for taking care of my smile.
Reply from the clinic
Thank you so much, Maria, for your review and rating! We love taking care of your smile. See you at your next checkup. Best regards from the entire team.
I have absolutely no complaints about them, neither regarding their COVID-19 protocols, their service, their transparency, nor their treatment. They are incredibly kind and approachable from the very first minute, even before I set foot in …
Reply from the clinic
Thank you so much, Eloy, for your wonderful words! We'll pass them on to the entire team. It gives us great satisfaction to take care of your oral health. And we're so happy you're so satisfied. We'll continue working hard every day to maintain your level of satisfaction. We send you a big hug from everyone at González y Casado.
The experience has been unbeatable, from the moment you walk through the door you feel like you are the priority, I 100% recommend the clinic.
Reply from the clinic
Thank you so much, Carolina, for your recommendation and review. Our priority is you, our patients. Best regards from the whole team.
I'm very disappointed with the payment system at this clinic. In order for my son to see the dental hygienist (who is wonderful), I had to pay before he was even seen. This is the first clinic where this has ever happened to me.
Reply from the clinic
Thank you very much for your review, Reyes. At González y Casado, our goal is to help our patients, and to that end, we offer multiple payment options for any treatment: upfront, financing for up to 60 months, per treatment, etc. In various … More
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