Patients
Reviews of Clínica dental Dr. Lorente (Av. Francia).
Valencia, Spain. 166 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.4 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Lorente named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Lorente
- Partners with leading laboratories for high-quality restorations
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 166 reviews
I'm very happy with my Invisalign treatment at this dental center. Their attention and advice were outstanding, and I especially want to highlight the excellent service from their staff. I highly recommend them.
Reply from the clinic
Thank you so much for your comment and feedback, Isis. We're so glad you're happy with your Invisalign treatment. Thank you for your trust. Warm regards from the whole team.
This is not a professional doctor. He does not admit his mistakes. I had a lot of problems after treatment in this clinic and have now. 2 stars are just for assistants who work there and their help.
Reply from the clinic
Good afternoon Elena, We are sorry that this is your experience. I hope you can see from our other reviews that your situation is the exception and it couldn't be further from our … More
A very good dentist, great service and price! I left very happy. Thank you
Reply from the clinic
Thank you so much, Sandra! We're delighted that our patients have that impression of us. We hope to see you again! Hugs.
Excellent service and professionalism. Efficient and fast team. State-of-the-art technology and excellent equipment. Good location and very good service. Fair and acceptable value for money.
Reply from the clinic
Thank you so much, Emma! Quality and professionalism are essential for achieving good results. We're glad you felt that way and we hope to see you again. Hugs.
I called the clinic this morning to make an appointment because, with my OCASO insurance, I was entitled to a free lateral cephalometric x-ray, as advertised on their website. We arranged the appointment for the afternoon under those …
Reply from the clinic
We regret that you did not understand how the insured patients' coverage works. The services available at a center are for patients who are being treated at that center. … More
Excellent and fast service. The woman named Laura is very kind and professional. The cleaning is very well done. They always find time when it's urgent.
Reply from the clinic
Thank you so much for your kind words, MCarmen. We're always happy to help you. Warm regards from the whole team.
Excellent treatment and excellent professionals. All the treatments I received were very successful. The staff were very kind and professional, and the children were fantastic. 100% recommended.
Reply from the clinic
Thank you so much, Raquel! We're delighted to have read your comment. We're so glad you had such kind words for each of us, and we really appreciate it. Hugs, and you know where to find us ;)
Lack of coordination and poor organization. After an hour of waiting, they ask me my name. I want to die.
Reply from the clinic
Santiago, the entire team apologizes for the delay in scheduling. We look forward to welcoming you back to our center and treating you with the professionalism we always offer our patients.
For emergencies, there's no service. I don't understand why they're open on Saturdays if they can't provide service.
Reply from the clinic
Hello Diana, our center on Avenida de Francia, Valencia, is open every Saturday from 10:00 AM to 1:00 PM. Outside of these hours, our phone is forwarded to the doctor's number for emergencies. We are at your service.
Poor treatment. I went for a dental procedure (scaling and root planing). When the topical anesthetic was administered, the intense pain caused me to faint. The dentist left the room and left me alone. A week after the anesthetic was …
Reply from the clinic
Hello Aranzazu, we believe there has been a misunderstanding. We have followed up on your case and are still waiting for you at our centers to resolve any issues you may have. We are at your service.
Modern dental clinic with very friendly and professional service from Laura Pedro. I will definitely return, 100% recommended.
Reply from the clinic
Thank you so much for your feedback, Evan. Your opinion motivates us to continue working hard and with passion. We're glad Laura took such good care of you. Thanks again.
It says 24-hour emergency services, but that's false. I had an emergency on August 16th, and neither this clinic nor many others that advertise themselves as 24-hour emergency services attended to me.... it's a lie.
Reply from the clinic
Hello Pablo, the phone numbers at both centers are diverted every day of the year outside of business hours to cover any emergencies that may arise. We apologize if we were unable to address your needs on this day. We will be happy to welcome you at our centers whenever you need us.
Regular. I had a cleaning done in five minutes and I didn't notice a difference before and after the cleaning. The only positive thing is the treatment.
Reply from the clinic
Response from the owner Edited 7 years agoGood afternoon, we are very sorry that you were not satisfied with your visit. We would like you to contact the clinic at 963312771 so we can offer you a solution.
Excellent service and attention: they were attentive and took all the time necessary to explain. Professional and highly recommended. I was helped by a very friendly girl named Laura.
Reply from the clinic
Thank you so much for your comment. We take patient care very seriously. We do everything possible to make you feel at home. We look forward to seeing you again!
Excellent treatment and service from day one, Dr. Lorente is a great professional.
Reply from the clinic
Thank you Susana for your comment and rating. We're glad you have such a good memory of our doctor. We hope to see you again!
Fantastic first experience at this clinic. The staff is incredibly professional. I went in with a €785 quote from Asisa to fix a tooth problem, but Juanjo, the dentist, fixed it for €65. I've got a dentist for me until I can only eat soup!
Reply from the clinic
Thanks Federico! What a great explanation!! 😂😂😂 We're here for whatever you need. Happy summer!
This was my first time there, and I'll definitely be back. The girl who helped me was super nice and gave me an appointment really quickly. They were very punctual and efficient with the treatment. I was using a service covered by my insurance, so I didn't have to do anything extra. Also, even though I talked to the girl about another possible treatment, I didn't feel pressured to try to treat…
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me with a million things.
Reply from the clinic
Thanks for your kind comment, Salva. We try to improve every day and, above all, offer the best service to you.
The quality of service is excellent, and everyone works very professionally. However, there were times when I found them a little rushed.
Reply from the clinic
Thanks for your response Florian, your orthodoctic treatment with Invisalign has been finished with a beautiful results
Waited for 40 minutes and still didn’t see the doctor. Personnel is friendly though
Reply from the clinic
Our apologies Sergey.When we work with people, unforeseen events that are difficult to control sometimes arise. our more my sincerely apologies.
Wonderful service for both children and adults. I loved it. Highly recommended.
Reply from the clinic
Thank you, Amparo. We'll continue to maintain this level to your liking.
I'm very happy with the result; very professional and very friendly. Thank you, Laura Pedro.
Reply from the clinic
Thank you, Luis. We'll continue doing our best to take care of you. See you soon :-)
Very good, I had a cleaning done and I'm really happy with the service.
Reply from the clinic
Thanks Nancy for your comment
Excellent service. Their professionalism is evident, and their kindness and helpfulness are much appreciated. Highly recommended.
Reply from the clinic
Thanks for your comment. And double luck for this Saturday!!
Terrible Over an hour waiting in the waiting room, and then back at the appointment with no one coming for three-quarters of the time. Their time is worth money, and mine is too. This isn't the first time. On top of that, they make you feel like you don't even feel like they put the crown on wrong. I know how I bite. Bad, bad. Juanjo, I saw your response and we spoke on the phone. I appreciate it.…
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t. I told you I was sorry about the review, but I felt terrible. To your reply, I'll just say that YES, I had an appointment. We'll talk to get my tooth fixed.
Reply from the clinic
Hi Chus. We saw you as an emergency because you had a dental emergency. Our appointment schedules are very full, and as I said, we had to see you as an emergency. Even so, we're happy to have been able to see you and resolve the problem despite not having an appointment. These are situations where we all do our best. Thank you.
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