Patients
Reviews of Clínica Dental Centro Premoden.
Madrid, Spain. 187 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Javier, Dr. Orellana named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Javier
- Uses high-quality materials including Porcelain
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 187 reviews
Everyone is super friendly... they have a lot of patience... they help you a lot 😊 …
Reply from the clinic
🥰 That's what we're here for, Paola! 😘
My experience has been very satisfactory. I've been going to Javier's dental office for years, and despite being very, very fearful, it's always gone wonderfully. Plus, Premoden has a physiotherapist, Carlos, who managed to "fix" my leg, and I'm not young, I'm 70 years old...
All the staff are extremely friendly and very efficient, from receptionists and nurses to the doctor.
Reply from the clinic
🥰🥰🥰 Thank you, Alvaro!!
As always, professionalism, a friendly approach, and accurate diagnoses. It's been quite a few years now.
Reply from the clinic
🥰Thank you!
I bought a voucher through Groupon for my partner and was delighted. The service was very professional and dedicated. 100% recommended.
Every time I arrive, they see me an hour late, no exaggeration, and they don't give me any explanation. But if I arrive 15 minutes late for my appointment, they don't see me at all. The service is HORRIBLE. Why make appointments if you don't keep to the schedule? I DO NOT RECOMMEND COMING HERE.
Good experience, I noticed a lot of improvement after the sessions. I recommend it.
They gave us a wonderbox for two and my husband and I each took a 45-minute session of a relaxing massage. Alberto attended us and we loved it 💯🔝good hands and strength, I left quite relieved from the pain I had in my back, very good professional, clean and pleasant place and highly recommended 👏🏻maybe one day we will repeat, we loved it ❤️
Lack of seriousness and poor service. I had an appointment for a cleaning on Tuesday, September 23rd at 6:00 PM. Besides keeping me waiting until 6:30 PM and telling them I was leaving because I wasn't going to wait any longer, they sent me a message asking me to reschedule the appointment. Clowns.
Reply from the clinic
Good morning, Maria, We're sorry you had to wait 20 minutes because we had an emergency that day and the appointment was delayed, something that sometimes isn't our fault. That day, we apologized for the delay and told you you'd be right in. You were never treated poorly; you simply had to wait. We always do our best to see all patients in on time. We apologize for your dissatisfaction. Thank you for your feedback, which will help us continue to improve. Swear words are out of place. Have a nice day!
The massage therapists are lovely and know what they're doing.
Very attentive. Good professionals. Good prices and very attentive to provide the best solution for any questions.
Reply from the clinic
Thank you! We always do everything in our power to make sure that's the case! Thank you for trusting our team! 😘
I went to get my teeth cleaned, and they seemed very kind and professional throughout. They even apologized for keeping me waiting. I definitely recommend it.
The customer service is excellent, very professional and committed to serving the customer. I would definitely recommend them. Thank you.
Reply from the clinic
Thank you Nuria❤️
One of the best potato omelets in Madrid. I recommend having a tortilla pincho here for breakfast. The waiter is very friendly and welcoming. They have a restaurant on the ground floor. There's a terrace.
Impeccable personal attention and treatment, making me feel very comfortable at every consultation.
Reply from the clinic
🥰 Thank you so much!
Everything was perfect. Javier was impeccable in his work, and the entire staff was efficient and extremely friendly. Super punctuality. A pleasure.
Reply from the clinic
Thanks, 😘
I was a patient of Damián, a physiotherapist. I wouldn't recommend anyone put themselves in his hands. He caused a psoas injury, the effects of which I still suffer. Furthermore, the injury I arrived with went from being temporary to chronic, causing me a lot of discomfort and a much slower recovery. I had to stop playing sports for a few months. Putting your body in someone's hands requires trust…
Read the rest of this review
in their abilities, not only professionally but also as a person, and this person doesn't deserve that trust. After causing this damage to my psoas, something I didn't have when I arrived, he expected me to buy a package of more sessions to repair it. A good physiotherapist doesn't need to create chronic illnesses to have patients. The psoas is a muscle that is interconnected with aspects such as breathing and affects the immune system, the intestines, the kidneys... and even mood. Intentionally damaging a person in that area not only affects their athletic performance but all aspects of their life. Never let it touch you or you'll end up worse off.
The facilities and service are outstanding. They care about the patient and strive to provide the best solution for each individual. I recommend them without hesitation.
Reply from the clinic
Thanks Francisco, 😘
They don't have enough staff to perform procedures, just one dentist who treats several people poorly at once. I don't recommend this clinic at all. A very bad experience; they don't accept card payments.
Today I had an appointment with the physiotherapist based on an online offer. He did all manual therapy, very professional and friendly. He also barely hurt me; he was very gentle and handled my complaints. I recommend him 100%. I still have four sessions left, so he'll leave me feeling like new, no doubt about it.
A trustworthy clinic, I haven't had any problems whatsoever. All the staff are very friendly and they take care of you in every way possible.
Reply from the clinic
🥰
Excellent service, from the beginning with Agustina to the treatments and services provided. Highly recommended.
Reply from the clinic
Thank you very much!
They are a magnificent team, professional and most importantly for me, they inspire confidence and have overflowing empathy and humanity 🤗, thank you …
The service was perfect, everything was fine, now we wait for everything to be finished. 🙂 …
Reply from the clinic
😍
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