Patients
Reviews of Clear Dental Center.
Surabaya, Indonesia. 128 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 128 reviews
I'm fed up with fixing aesthetic fillings here. The doctor can't do it, but he accepted this job. He was assisted by another partner doctor (from another Clear Dental clinic). It's still the same. This is a filling on my second front tooth. The filling gets stuck every time I eat. I've been told, "Doctor, I'm going to squeeze," because my teeth are crooked or they've made a hole in the top. From a…
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distance, it looks like a black hole, because it's too big, whether it's from the back or the front. As a result, it keeps getting stuck in food. It's difficult to clean, so I have to use dental floss. "Every time I eat," if it's not really annoying. It's true that there's a return guarantee, but you can't change doctors or you have to pay 50% (again). The problem is, if I go back to the first doctor, my tooth won't be fixed. It's getting worse. So, does Clear Dental have to pay again? It doesn't matter if it's a mistake from A or B. The important thing is that it doesn't work properly If you can't do it from the start, don't accept it It's no use if your abs are sty Soon it will be hollow again Waste of money, I have to get it done again by another doctor
Reply from the clinic
Hi Jessica Yesterday, we initially scheduled an appointment with a doctor who specializes in front tooth fillings, but you canceled the appointment three times. On the third time, you never showed up and suddenly sent a WhatsApp message asking for a different doctor because you suddenly insisted on only seeing a female doctor. 🙂 Our doctor, who specializes in front tooth fillings, was waiting for you, Jessica, and you canceled again, saying you didn't want to be treated by a male doctor who specializes in front tooth fillings. You underwent treatment with the female doctor you wanted, and the results weren't what you expected. So we offered a solution by helping you fix the filling, which you initially rejected, and it still didn't meet your expectations. Aesthetic fillings for front teeth are complicated work, and we use a lot of materials to fix the filling, and a lot of material is wasted. 🙁 The filling must be removed and rebuilt if it still doesn't meet your expectations, which is costly, and we have a 50% policy. We always provide the best possible solutions, but our operations also require costs... We are also just ordinary people who need the cooperation of patients who we recommend to our best doctors for maximum results, according to each doctor's expertise 😊 And if a patient refuses our advice, we cannot force their wishes on whom they want to be treated... And if the results don't align with their specialty, we sincerely apologize because we are also ordinary people, who need the cooperation of our patients to mutually understand our advice. We have treated thousands of patients and, of course, we understand the right doctor to prioritize each treatment. Latest update: We have offered to repair the filling. The doctor who treated you previously, out of humility, wants to reimburse Jessica for the filling so that you don't have to pay again and our doctor, who specializes in front tooth fillings, can perform it. However, our message was only read and there was no response at all 😊 We await your response and your arrival, sis 😊
The service is really good, the place is nice and hygienic!! Recommended 👍👍 …
the service is comfortable, the doctor is kind and friendly.
The service is very good... I've been here twice and was welcomed well by the nurses, plus the doctor is very humble, friendly, and fun. I'll never regret the treatment here. Very satisfying... Thank you Clear Dental Center. Hopefully you can continue to provide the best service💪 …
The place is comfortable. The service is friendly. The doctor is not indifferent. The doctor gave more explanations regarding dental problems 👍🏻👍🏻 The place smells good.👍🏻👍🏻 …
Thank you for your care. The doctor is skilled and an expert in his field. 🤩🤩🤩 …
The treatment was fast, the doctor was clear and kind, and he did a great job. The place is very comfortable, with full air conditioning 😁 …
The doctor's explanation was very helpful, the place was clean and comfortable👍 …
The clinic is clean, the doctor is friendly and explains in detail.
The service is good, the staff and nurses are friendly, the doctor explains in detail and patiently until you are asked to choose your favorite song so you don't get nervous, haha, the price is standard and if you need further treatment, you will get a discount too, great....thank you
The place is nice, the doctor is friendly and the quality is good💯 …
The best, friendly, and the results are great. Thank you, Dr. and his colleagues 😉 …
Very good, comfortable place, informative doctor, kind and friendly, 5 stars, thank you🫶 …
The doctor is quite experienced and explains patiently, the staff is friendly and the service is satisfactory.
I came here for a front aesthetic tooth filling, the results were very good and satisfying, the service and treatment were also good, the place was also comfortable... I don't regret coming here.
The clinic is clean, fragrant, the nurses are friendly... drg. Sapta's work is detailed and the fillings are very good, they look like real teeth👍 Recommended for those who want dental treatment …
I came here because I was complaining of toothache. The place was very comfortable and clean. The doctor was friendly and very helpful, explaining all my questions and suggesting the best way to do it. The treatment was also very professional. The other staff were friendly.
The place is comfortable, the doctor is patient, communicative, keep up the success, Clear Dental
It's so cool, I tried it and the results were great, and the staff was also friendly. Highly recommended for anyone looking for a consultation or teeth checkup/cleaning.
I had aesthetic tooth fillings at this clinic, having consulted online beforehand. The doctor was friendly and the results were satisfactory. 👍🏻👍🏻👍🏻 I'll be back next time to have these cavities fixed. Suggestion: It's best to make an appointment before coming here, as they have a lot of patients.
Very good and friendly service, tooth extraction didn't hurt 😁 …
Doctors, nurses, and other staff are kind and friendly. The place is comfortable and clean. It's the best compared to the others. There are often promotions here 👍👍 …
Good service, fast and precise.. the doctor and staff are friendly.. next time I might get dental treatment here again.
The place is nice, the doctor is friendly, the place is clean.
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