SmileJet AI Audit Score for Citydent Istanbul Dental Clinic: 8.7/10 overall. Authenticity: 9/10 — ISO 9001:2015 and Turkish MoH Health Tourism Authorization certified. Operating since 2006 with 50,000+ implants placed. 2,000 TrustIndex reviews at 4.9. Dr. Sinan Buday co-founder with 25+ years experience.. Treatment Quality: 9/10 — Straumann Group (ITI), Hiossen, and Osstem implants used. In-house CAD/CAM lab. Dutch patient confirmed 1/3 of Netherlands cost. One abandoned root canal (Dr. Nevra who left clinic) and one crown material complaint are minor isolated incidents.. Cleanliness: 8/10 — 1,000 sqm modern facility. Reviews consistently describe clean, well-organized clinic. No hygiene complaints. In-house lab reduces external contamination risk.. Team: 9/10 — Dr. Sinan Buday: Istanbul University DDS 1998, 25+ years surgical implantology, co-founder. 13+ named specialists on website. Patient coordinator system (Ayda, Makbule, Melisa) praised across many reviews. 7-language support.. Price Value: 8/10 — No published price list but written treatment plan provided before procedures. Dutch reviewer confirmed 67% savings vs Netherlands. Transparent pricing policy stated - costs cannot change without patient approval.. Tourist Suitability: 9/10 — Named multilingual coordinators in 7 languages. WhatsApp booking. Patients from Netherlands, Germany, UK, Australia, USA confirmed. In-house lab enables same-visit adjustments for tourists on tight schedules.. Summary: A well-established Istanbul clinic with ISO 9001:2015 certification, Turkish MoH health tourism authorization, and a co-founder with 25+ years of surgical implantology experience. Uses Straumann Group, Hiossen, and Osstem implants with an in-house CAD/CAM lab. Multilingual coordinators and transparent pricing policy make it an excellent choice for European and international dental tourists. Key strengths: ISO 9001:2015 + Turkish MoH Health Tourism Authorization certified; Straumann Group (ITI), Hiossen, and Osstem implants; Dr. Sinan Buday: co-founder, 25+ years surgical implantology; 7-language coordinators, in-house CAD/CAM lab, 50,000+ implants placed. Points to note: One reviewer alleges promised premium zirconia brand was substituted without disclosure. Confidence: High. Based on 50 reviews and 2 sources. Audited 02 May 2026.
SmileJet AI Audit
8.7/10
Confidence
● High
Audited 02 May 2026
Authenticity
9
Treatment Quality
9
Cleanliness
8
Team
9
Price Value
8
Tourist Suitability
9
"A well-established Istanbul clinic with ISO 9001:2015 certification, Turkish MoH health tourism authorization, and a co-founder with 25+ years of surgical implantology experience. Uses Straumann Group, Hiossen, and Osstem implants with an in-house CAD/CAM lab. Multilingual coordinators and transparent pricing policy make it an excellent choice for European and international dental tourists."
Highlights
✓ISO 9001:2015 + Turkish MoH Health Tourism Authorization certified
✓Straumann Group (ITI), Hiossen, and Osstem implants
✓Dr. Sinan Buday: co-founder, 25+ years surgical implantology
⚠One reviewer alleges promised premium zirconia brand was substituted without disclosure
Score Breakdown
Authenticity
9
ISO 9001:2015 and Turkish MoH Health Tourism Authorization certified. Operating since 2006 with 50,000+ implants placed. 2,000 TrustIndex reviews at 4.9. Dr. Sinan Buday co-founder with 25+ years experience.
Treatment Quality
9
Straumann Group (ITI), Hiossen, and Osstem implants used. In-house CAD/CAM lab. Dutch patient confirmed 1/3 of Netherlands cost. One abandoned root canal (Dr. Nevra who left clinic) and one crown material complaint are minor isolated incidents.
Cleanliness
8
1,000 sqm modern facility. Reviews consistently describe clean, well-organized clinic. No hygiene complaints. In-house lab reduces external contamination risk.
Team
9
Dr. Sinan Buday: Istanbul University DDS 1998, 25+ years surgical implantology, co-founder. 13+ named specialists on website. Patient coordinator system (Ayda, Makbule, Melisa) praised across many reviews. 7-language support.
Price Value
8
No published price list but written treatment plan provided before procedures. Dutch reviewer confirmed 67% savings vs Netherlands. Transparent pricing policy stated - costs cannot change without patient approval.
Tourist Suitability
9
Named multilingual coordinators in 7 languages. WhatsApp booking. Patients from Netherlands, Germany, UK, Australia, USA confirmed. In-house lab enables same-visit adjustments for tourists on tight schedules.
i
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment
generated by SmileJet's proprietary AI algorithm from publicly available information — including
aggregated third-party reviews, clinic-published materials, and other open-source signals.
It is not a statement of verified fact, a professional medical
opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's
assessment, may indicate: unverifiable or potentially overstated claims
about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour;
or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and
do not constitute an allegation of any specific wrongdoing
by this clinic or its staff.
Why Choose Citydent Istanbul Dental Clinic in Istanbul?
Citydent Istanbul has operated continuously in central Istanbul since 2006, earning recognition as one of Turkey's premier implant and cosmetic dental clinics. Holding a Turkish Ministry of Health Health Tourism Authorization Certificate and ISO 9001:2015 certification, the clinic's 60+ professionals serve patients in 7 languages across a 1,000 m² facility with an in-house CAD/CAM laboratory. It holds a 4.9-star TrustIndex rating from nearly 2,000 patients.
Citydent Istanbul is one of Turkey's most established and internationally respected dental clinics, operating from the heart of Istanbul since 2006. Located in the historic Beyoglu district near Taksim, it has built a two-decade track record of serving dental tourists from across Europe, the Middle East, and beyond — making it a reference point in the booming Turkish dental tourism market.
The clinic holds two significant quality credentials. It was among the first dental clinics in Turkey to obtain the Health Tourism Authorization Certificate issued by the Turkish Ministry of Health — a mandatory requirement for clinics treating international patients under official health tourism regulations. It also holds ISO 9001:2015 certification, ensuring standardised quality management across all clinical and administrative processes. All implant systems and materials comply with CE standards.
Citydent's physical scale sets it apart from smaller boutique clinics. The facility spans 1,000 m² and integrates implant surgery suites, prosthetic rehabilitation operatories, and a fully equipped in-house dental laboratory with digital CAD/CAM production — meaning crowns, bridges, and prosthetics are designed and manufactured on-site, reducing turnaround times and ensuring quality control throughout the production chain.
Implant dentistry is the clinic's headline strength. Citydent works with a curated selection of internationally certified implant systems. Primary brands include ITI (Straumann Group), Hiossen, and Osstem, selected for their global scientific evidence base and long-term clinical success data. Extended brand support covers Nobel Biocare, Camlog, BEGO, Megagen, Astra Tech, Xive, and others — meaning the clinic can match virtually any patient's brand preference or budget. The team has been placing Straumann implants for nearly 20 years. Cosmetic services include porcelain veneers, zirconia crowns, teeth whitening, smile makeovers, and full-arch All-on-4 and All-on-6 rehabilitation.
The clinical and support team numbers over 60 professionals. Most dentists speak fluent English, and the patient coordinator network operates in 7 languages including German, French, Italian, Arabic, and Russian — a multilingual infrastructure that reflects the clinic's genuinely global patient base. Patient reviews on Trustpilot describe Citydent as offering standards surpassing clinics in Budapest, Warsaw, and London.
Citydent holds a 4.9-star TrustIndex rating from nearly 2,000 verified patients — an exceptional score sustained across multiple years. Reviews consistently highlight the professionalism, communication quality, and clinical outcomes delivered by the team. The Patient Service Award history and the scale of verified reviews make this one of the most credentialled implant clinics in Europe and the wider region.
The clinic is situated in central Istanbul near Taksim, one of the city's most accessible and hotel-rich neighbourhoods. Istanbul Airport connects to hundreds of international destinations, with excellent direct connections from the UK, Germany, France, Australia, and the United States.
SmileJet patients choose Citydent Istanbul for a complete package of trust signals: Ministry of Health certification, ISO 9001:2015 accreditation, Straumann and Nobel Biocare implants, in-house laboratory, and a multilingual team with nearly 20 years of experience. For patients combining a European city break with a full-mouth rehabilitation, Istanbul and Citydent represent one of the most compelling propositions in global dental tourism.
Patient Reviews from Istanbul
4.9
★ 525 reviews
U
uğur özdemir
March 2026 · ★ 5
Four years ago, when I came for a general dental check-up, a plan was made and I had a root canal and bridge done. Because of my military service, I had an urgent need, so my doctor, Dr. Nevra, and her assistant completed all the procedures in a short period of about two months, and thankfully, I had no problems during or after my military service.
Today, I came again for a root canal and filling, and I had everything done without any pain or discomfort.
But most importantly, I would like to especially mention how good Dr. Nevra and her assistant are as doctors and how skilled they are. I wish all doctors and assistants could understand the patient's feelings and complaints as much as they do.
I thank them both very much.
I wish them success in life 🙏🙏
M
Mayor Diggler
March 2026 · ★ 5
I had a very positive experience at CutyDent.
Doctor Asil did a wonderful job on my crown replacement, 2 brand new crowns, a root canal and two fillings. He was professional and friendly.
His assistant, Döndü, was pleasant and had a smile on her face every time I saw her.
Ayda, the patient coordinator made the process easy.
I would definitely return for further work on the future.
A
Arzu Aksoy
March 2026 · ★ 5
I've been a patient at Citydent in Istanbul for ten years now and can wholeheartedly recommend this dental practice.
Dr. Asli Ömür GÜNDÜZ impresses with his great expertise, his calm and reassuring manner, and his highly professional work. His assistant, Döndü, is always attentive, warm, and incredibly organized ❤️
Dr. Berkay SAKIN, Dr. Cool 😎, placed my implants and, with his humor and precise work, ensured a pleasant experience.
Everyone did excellent, professional work. They take their time, explain everything clearly, and are very empathetic towards their patients. You immediately sense that there is not only professional competence here, but also genuine human commitment.
I am incredibly grateful that I chose Citydent ten years ago (thank you, Cagdas Aycan). For me, you are more than a team – you are like a family. Thank you so much for everything ❤️🦷✨
Clinic response ():
Response from the owner a day agoThank you so much for your wonderful feedback and your long-standing loyalty to our Istanbul dental clinic! We are delighted to hear that you have felt so well cared for over the past ten years and that our team is more than just a team to you—it's like family.
Dr. Asli Ömür Gündüz, Dr. Berkay Sakin, and our entire team place the utmost importance on professional expertise, precision, and a compassionate approach. With Döndü's assistance and excellent organization, we ensure that every treatment—from routine checkups to implants in Istanbul, full mouth dental implants in Istanbul, or All-on-4 dental implants in Turkey—is professional and comfortable.
We are proud to be recognized as one of the best dental clinics in Istanbul and sincerely thank you for your trust and recommendation! Translated by Google ・ See original (German)
H
Hasan Yildiz
March 2026 · ★ 5
I would like to thank Dr. Sinan and his assistants. The staff is very friendly and professional. …
Clinic response ():
Response from the owner 4 years agoThank you for choosing our clinic. We recommend that you come for your regular checkups. As the Citydent family, we wish you a good day.
Citydent Dental Clinic Istanbul Translated by Google ・ See original (French)
�
Özgür Şahin
March 2026 · ★ 5
Thanks to Professor Asil's meticulousness and professionalism, I experienced a process with a very satisfying outcome. I'm so glad our paths crossed.
I would also like to thank Ms. Döndü for her kind and helpful attitude.
Clinic response ():
Response from the owner 20 hours agoThank you so much for your kind review! We are delighted that Mr. Asil's meticulous approach and Ms. Döndü's support had a positive impact on your treatment process. As a dental clinic serving in Istanbul, we continue to provide the same care and professionalism to every patient 🦷 … Translated by Google ・ See original (Turkish)
T
Tuğba Özübek
March 2026 · ★ 5
I would like to share my thoughts about Citydent with you, as I patiently continued my treatment.
First of all, regarding the implant, I can honestly say I didn't feel the operation and surgical intervention provided by Dr. Berkay at all. With the help of music and his gentle touch, I was able to continue my normal life without even needing painkillers after the implant procedure. I especially wanted to share my satisfaction.
I also highly recommend Dr. Mustafa for teeth cleaning.
Overall, you can choose Citydent with peace of mind thanks to its friendly staff, attentiveness, and professional doctors.
Clinic response ():
Response from the owner 20 hours agoThank you so much for your valuable feedback! We are very grateful that you shared your satisfaction with Mr. Berkay and Mr. Mustafa and ensured a comfortable implant procedure. As a dental clinic in Istanbul, providing our patients with safe, comfortable, and professional treatment is our top priority. We wish you many years of joyful smiles! 🦷 Translated by Google ・ See original (Turkish)
P
PATRICE TRICHARD
March 2026 · ★ 5
Zeynepp is super helpful and I am
Always happy to come here
❤️🌹and also the best doctor here doctor asli …
Clinic response ():
Response from the owner 20 hours agoThank you so much for your kind words
We are very happy to know that Zeynepp and Dr. Aslı made your experience comfortable and positive. Your trust means a lot to our team at our Dentistry clinic in Istanbul, and we always aim to provide the same care every time you visit us
B
Burak Kandemir
March 2026 · ★ 5
Professor Samer and his assistant Diana took excellent care of me from the very first day. I had gum problems, and in a short period of about a month, my gum bleeding stopped, and I started to feel much better in terms of oral health.
Clinic response ():
Response from the owner 3 days agoThank you so much for your feedback! We are delighted to hear about the attention you received from Dr. Samer and his assistant Diana, and the rapid results you achieved in your oral health. At Istanbul Dental Clinic, we aim to provide all our patients with professional care and the best possible outcomes.
We would be delighted to see you again at our clinic; our Istanbul Dental team is always ready for both routine check-ups and other treatments. Translated by Google ・ See original (Turkish)
J
Julia
March 2026 · ★ 5
Had teeth whitening with Dr Boran and assistant Dolunay today, they were very professional and did a fantastic job!
Clinic response ():
Response from the owner 3 days agoThank you for your wonderful feedback! We’re thrilled to hear that your teeth whitening in Istanbul with Dr. Boran and our assistant Dolunay met your expectations. At our Istanbul dental clinic, we always aim to provide professional care and excellent results for all our patients.
We look forward to welcoming you back soon for your next visit with one of the best dentists in Istanbul!
W
Widianto Widianto
March 2026 · ★ 5
I would like to thank Dr. Asli for her excellent care and service. When I arrived in Istanbul, my denture broke. Dr. Asli understood the urgency to repair because my flight is in the evening. She did all she could to fix it by working directly with the laboratory technician upstair, called and convinced the technician on how to repair it well and quickly. After being repaired, Dr. Asli fitted my denture again and guided the technician to ensure that I will be comfortable. This showed Dr. Asli excellent service and focused on the patient. Thank you again Dr. Asli. I will never forget your help and care for me.
Clinic response ():
Response from the owner 3 days ago
Thank you so much for your kind words and for sharing your experience. We are delighted that Dr. Asli and our team could provide the care you needed, especially in such an urgent situation. Your comfort and satisfaction are our top priorities, and we are glad to hear that you felt well looked after.
At Istanbul Dental Clinic, we always strive to deliver the highest quality service, whether it’s a simple denture repair, implant Istanbul, or a full treatment plan with one of the best dentists in Istanbul. We truly appreciate your trust and look forward to welcoming you again at our dental clinic Istanbul.
Loading more reviews...
All reviews loaded
Write a review
Share your experience at Citydent Istanbul Dental Clinic. Your review will be published after our team approves it. No account required.
Your Safety & Quality Guarantee
Every clinic on SmileJet is evaluated by our international medical advisory board and must meet strict quality, safety, and hygiene standards.
