SmileJet

Patients

Reviews of Citi Dental Clinic.

Da Nang, Vietnam. 42 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

6.4 out of 10

Overall score

Confidence in the reading: Medium

Last written 4 May 2026

Citi Dental Clinic (Hai Chau, Da Nang) serves a large international patient base — predominantly Russian and Ukrainian tourists — with Dr. Hai as the consistently named English-fluent lead dentist. Strengths include fast turnaround (crown in 2 days for a traveler), WhatsApp booking, 500K VND cleaning, dry-heat sterilization, and post-visit follow-up calls. However, two independent low-star reviewers (Nazim Jimmy and Yulia Cherkas) report being told they needed 4-6 cavities that other dentists across multiple countries found unnecessary — a corroborated over-diagnosis pattern. A third 1-star reviewer (wata ku) reports incomplete filling treatment and inappropriate anesthetic choice for lower molars. The clinic disputed the complaint while the patient confirmed pain persisted. No website; auth not capped by proximity to 4.90. Da Nang primary hub with strong demonstrated tourist capacity.

Authenticity

5/10

Treatment quality

5/10

Cleanliness

8/10

Team

6/10

Price value

6/10

Tourist suitability

8/10

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.6

out of 5, from 42 reviews

5 38
4 0
3 0
2 1
1 3
Michael via Google 5.0 out of 5
The team is very good, my teeth have never felt so smooth. There wasn't any bleeding thanks to precision work. Good advice given in English. They could easily charge twice as much from my perspective. Booking through WhatsApp was effortless, using the phone number displayed on Google maps (booking page did not work for me). It's reassuring to find a place like this when you are travelling and…
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suddenly need some dental help.

Маргарита Гореленко via Google 5.0 out of 5
I had my wisdom tooth removed here. The doctor was very attentive. He administered the anesthesia carefully. I barely felt the injection, and the tooth was removed very quickly—it took about 5-10 minutes. After the appointment, the clinic contacted me to check if I was feeling okay. Excellent place and service. 👍🏻 …
Анастасия Сидорова via Google 5.0 out of 5
This is the best clinic; there aren't enough words to thank the doctor. He found a way to treat a 3-year-old child who simply wouldn't even open his mouth to previous dentists. We'd been to different clinics, and no one could win my son …
Shron Unicorn via Google 5.0 out of 5
I had a filling done and a crown installed. No complaints. The doctors are good!
Anastasia Makarenko via Google 5.0 out of 5
My husband and I had our teeth cleaned in adjacent chairs, which was convenient. They found a problem tooth and immediately took an X-ray. Our teeth were cleaned perfectly. They speak English.
Alexander Kulakovsky via Google 5.0 out of 5
I was there 2 times. 1. Teeth cleaning 2. Wisdom tooth removal. I didn’t even feel the needle entering my gum during the pain-relieving injection. And the process of pulling out the tooth went so quickly that I didn’t even feel that the doctor had started. Affordable prices, true professionals.
Pavlo Vorkevych via Google 5.0 out of 5
Very good clinic. I had a photopolymer tooth extension done, and my wife had a Korean crown. Good work and quality of materials. Prices are very affordable. I highly recommend getting your teeth treated here.
Bu Thuby via Google 5.0 out of 5
This is really, really good! The service is top-notch, the staff is attentive, and the prices are absolutely reasonable! They speak English, which is very important. No pain or discomfort! I haven't had such a pleasant dentist experience in a long time. I definitely recommend it.
Tetiana Rohoza via Google 5.0 out of 5
Highly recommend this clinic. Staff is very professional, top-notch service, good prices. Had cleaning, 3 fillings, and 1 ceramic crown. Happy with quality.
F Lau via Google 5.0 out of 5
Got recommended by our Airbnb host. They were professional, clean and well priced. Would definitely come back
Виктор Легостев via Google 5.0 out of 5
Very good dental clinic, professional doctor, responsive staff, excellent result 👍👍👍👍👍 …
Olga Laurus via Google 5.0 out of 5
The doctor did a fantastic job! I had old fillings replaced and ceramics installed. Everything was truly professional. I'm not even a little upset that I chose this clinic.
Boris Mosafir via Google 5.0 out of 5
Excellent clinic. English-speaking doctors. Special thanks to Dr. Hai! I had a cyst on two teeth that had become inflamed, leading to gumboil. The doctor suggested treatment and found a cost-effective solution. He's very diligent and thorough. I highly recommend him.
Данила Чионов via Google 5.0 out of 5
A very good English-speaking dentist! He removed four wisdom teeth, treated two others, and installed a crown! The equipment is excellent! The saws and drills are sharp, and I didn't notice any unpleasant odors!
Valeriia Timokhina via Google 5.0 out of 5
A great doctor! Very, very attentive and caring. Works usefully, devotes a lot of time Explains everything in detail and shows
Yana Abramovich via Google 5.0 out of 5
The best dentist I have ever visit🙌🏼 no pain no fair…very comfortable and professional treatment!! thank you very much dear☺️ …
Dan Fellner via Google 5.0 out of 5
I had an excellent experience here. Just wanted my teeth cleaned, and the dentist did a thorough job. Spoke good English. Clean place with high-tech equipment. Cost only about $20 USD. Definitely recommend.
Noy Ayzik via Google 5.0 out of 5
had the best dental cleaning I’ve ever experienced. The clinic is exceptionally clean, comfortable, and aesthetically designed, which immediately makes you feel at ease. The staff are highly professional, friendly, and gentle, and you can truly feel how meticulous and thorough they are in their work. Everything was done with care, patience, and great attention to detail. I honestly don’t have a…
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single negative word to say — just a great experience from start to finish. Highly recommended.

Reply from the clinic

Dear Noy Ayzik, Thank you so much for your wonderful review and for sharing those lovely photos! We especially love the picture of you and Dr. Li — it truly captures the great connection we strive to build with our patients. We are thrilled to hear that you had such a comfortable and thorough cleaning experience in our clinic. Your kind words about our staff's meticulous work and attention to detail mean a lot to the entire team. It was a pleasure having you at Citi Dental, and we look forward to welcoming you back for your next visit! Warm regards, Citi Dental Team

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