Patients
Reviews of Centrum Stomatologii Dentamax - Dentysta Kraków.
Krakow, Poland. 257 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.0 out of 10
Overall score
Dentamax is a well-equipped multi-specialist clinic in Krakow with a published price list, named and credentialed doctors, and a 4-language website serving international patients. Reviews are largely organic with negative ones surviving, though the clinic overstates its '575 verified reviews' claim by aggregating cross-platform ratings. Appointment punctuality issues appear consistently in negative reviews and are worth noting for tourists with tight itineraries.
Authenticity
6/10Baseline 7: website, named doctors, organic negative reviews survive. -1 embellishment: '575 verified reviews' claim inflated (cross-platform, not all verified). Final 6.
Treatment quality
7/10Baseline 7: microscope endodontics, implants, bonding, root canal praised. -0: one bonding failure noted but isolated. Named specialists with training. Final 7.
Cleanliness
7/10Baseline 7: modern KaVo units, gravitational autoclaves, sterilisation protocols mentioned. Multiple reviews cite modern/clean environment. No infection complaints. Final 7.
Team
7/10Baseline 7: 5 named doctors with specialties, Piotr Kupiec PSI implantology cert, surgical microscope operator. Monika hygienist praised extensively across many reviews. Final 7.
Price value
8/10Baseline 8: full PLN price list published online (implant 3300 zł, crown 1700 zł, whitening 2000 zł). Competitive vs Western Europe. Free consultation offered. Final 8.
Tourist suitability
7/10Baseline 7: 4-language website (EN/DE/RU/PL), dedicated intl phone line, Krakow major tourist city, good transport. -0: wait time complaints are minor. Final 7.
What comes up well
- 5 named specialists including PSI-certified implantologist Piotr Kupiec
- Surgical microscope (PRIMA DNT) for endodontics and precise work
- Trios3 digital scanner for treatment planning and visualization
- Full price list published in PLN on website - transparent pricing
- Website in English, German, Russian and Polish with dedicated international line
Points to weigh
- Clinic description claims '575 verified reviews' but these are aggregated cross-platform, not independently verified
- Recurring negative reviews cite 30+ minute appointment delays - risk for tourists with fixed travel plans
- One report of bonding crumbling repeatedly requiring paid repairs
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 257 reviews
The atmosphere during the visit was incredibly pleasant, and everything was simply flawless. I highly recommend it!
Reply from the clinic
Good morning, Ms. Julia, thank you very much for your positive review of our office. We remain at your disposal for any questions or concerns. … More
I'm pleased with the hygiene treatment. The procedure was performed professionally and gently. The staff was friendly and helpful. I'll definitely be back. I highly recommend it!
Reply from the clinic
Good morning, Mr. Marcin, thank you very much for your positive review of your visit to our office. We're glad you're satisfied :). If you have any questions or concerns, we … More
Great dentist. Very friendly atmosphere, professional, and pain-free. Very good price for a full hygiene treatment. Well-equipped facility. Parking is a bit limited, though, as the driveway is 45 degrees. Be careful if you have a low-slung vehicle.
Reply from the clinic
Good morning, Thank you very much for your positive review of your visit to our office. We are pleased that you were satisfied with your visit. We remain at your disposal for … More
I'm a patient at Dentamax and wholeheartedly recommend it to anyone looking for a good dentist. The doctors are truly kind and patient, explaining everything thoroughly, so I feel safe and know what's happening at every stage of treatment. …
Reply from the clinic
Good morning, Ms. Maja, thank you very much for your positive review of your visit to our office and your experience. We are pleased that you are satisfied with your visits … More
I had a dental hygiene checkup. The procedure was performed very professionally. I highly recommend it. I'm satisfied.
Reply from the clinic
Good morning, Ms. Barbara, thank you very much for your positive review of your visit to our office. We are pleased that you are satisfied with your dental hygiene treatment. … More
Excellent customer service, treatments performed efficiently and very effectively. The staff is very friendly and helpful! I highly recommend it! It's worth it!
Reply from the clinic
Good morning, Thank you very much for your positive feedback. We are pleased that you are satisfied. … More
Due to an accident, I damaged several teeth and had to have them extracted. I decided to get implants. The professionals at Dentamax recommended a bridge on implants. I also had a dental cleaning and whitening done. Today, I can smile …
Reply from the clinic
Good morning, Ms. Monika, thank you very much for your positive review of the treatments performed at our office. We are pleased that we met your expectations. If you have … More
I waited almost an hour for my appointment. Was I seen? No, I went to the front desk to report the situation, but the woman there not only offered no explanation but also didn't feel it was appropriate to apologize for the situation. I've …
Reply from the clinic
Good morning, We sincerely apologize for this situation. We are terribly sorry that your … More
The prosthetics at this clinic are absolutely terrible. I had a crown inserted, which kept falling out. At first, it seemed like the dentists were trying to fix the situation, and each time someone glued it back on. Finally, they suggested …
Reply from the clinic
Good morning, Thank you for your review. Best regards, Dentamax
I highly recommend Dentamax! Professional care, excellent teeth straightening, whitening, and bonding procedures. Furthermore, the entire process was discussed in detail from the very beginning and tailored to my preferences and the final …
Reply from the clinic
Good morning, Thank you very much, Mrs. Katarzyna, for your positive opinion about your visit to our office. We are glad that you are satisfied and we invite you again. Best regards, Dentamax Dentistry Center Team
Monika is a very professional and kind person. The teeth cleaning was painless. The customer service was excellent. I received a lot of information. I recommend her.
Reply from the clinic
Good morning, Thank you very much for your positive review. We're glad you were satisfied with your visit. We remain at your disposal for any questions or concerns. … More
Thank you so much for my dental hygiene. Super friendly and professional service. …
Reply from the clinic
Good morning, Mr. Adam, thank you very much for your positive review of our teeth whitening treatment. We're glad you're satisfied with the procedure, and we look forward to … More
I highly recommend Dentamax. All services were performed very professionally. The staff was extremely friendly and helpful. I was most surprised by the dental scan performed on my first visit. This allowed me to better imagine the …
Reply from the clinic
Good morning, Mr. Grzegorz, thank you very much for your positive review of your visit to our office. We are pleased that you were satisfied with your visit. … More
I'm very pleased with the services provided at this office. I started with a free consultation and a design of what the results will look like after treatment. A CT scan was performed on-site. The aligners were very practical. The hygiene …
Reply from the clinic
Good day, Mrs. Monika, thank you very much for such an exhaustive and positive opinion about our office. We are glad that you are satisfied with the range of services … More
I don't recommend it! There's a lack of respect for the patient and their time. Not only is the dentist late, but she doesn't know why she scheduled another appointment and then reschedules it, leaving the patient with an unresolved issue. …
Reply from the clinic
Good morning, Thank you for your feedback, and we sincerely apologize for any confusion. … More
I'm very pleased with the services and care provided by Dentamax. They are completely professional and the staff is wonderful. They offer an individual approach and care for even the most challenging patients. THANK YOU SO MUCH!
Reply from the clinic
Response from the owner Edited a year agoGood morning, Thank you very much for your positive review. We are pleased that you are satisfied with the quality of services at our … More
Hygiene at a very high level, a completely painless procedure performed in a very pleasant atmosphere, I am very satisfied and will definitely come back
Reply from the clinic
Good morning, Thank you very much for your positive feedback regarding your dental hygiene treatment. We're glad you enjoyed your visit to our office. If you have any … More
I always dread a visit to the dentist. But here, there's nothing to be afraid of, and Dr. Stanisław has exceptional patience with patients like me. Of course, everything was painless and done thoroughly.
Reply from the clinic
Good morning, Mr. Wojciech, thank you very much for your positive review. We're glad you're satisfied with your visit to our office. If you have any questions or concerns, … More
I'm posting this again because Dentamax removed my review from Google Maps. :) The promotion is scheduled for the turn of 2021/2022. …
Reply from the clinic
Good morning, Thank you very much for your review. Best regards, Dentamax
Justyna is a true professional, hygiene was at the highest level. I often do this procedure, and only in this clinic is it painless. Before that, I did separation, everything also went great
Reply from the clinic
Good morning, Thank you very much for your positive review. We're glad you're satisfied with your treatment. … More
My first visit with Justyna, a hygienist, was fantastic. Very professional and thorough. I highly recommend her!
Reply from the clinic
Good morning, Mr. Tomasz, thank you very much for your positive review of your visit to our office. We're glad you're satisfied. We remain at your disposal for any questions … More
I highly recommend it. The staff took excellent care of me from start to finish and took care of every patient's needs. The hygienists, receptionists, and doctors are wonderful. I highly recommend it again.
Reply from the clinic
Good day, Thank you very much for your positive opinion about our office. We are glad that you are satisfied. If you have any questions or concerns, please contact us. Best regards, Dentamax Stomatology Center Team in Krakow
Friendly and helpful staff, everything clean and sterile. A big thank you to Dr. Stanislav.
Reply from the clinic
Good morning, Thank you very much for your review. We're glad you were satisfied with your visit. … More
Convinced by the excellent reviews, I called you with a toothache... which seems to be a more serious issue. First, I was told we need to have a scan done in four days, and then I was told I'd have to wait up to two weeks for an …
Reply from the clinic
Good morning, We sincerely apologize for this situation. Best regards, Dentamax
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