Patients
Reviews of CentroDent.
Concepción, Chile. 61 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 61 reviews
100% recommended, they are a great team!! Especially Dr. Somoza, who is a lovely person and a great professional. She always treated me with great care and made me feel safe.
Reply from the clinic
Our Dr. Somoza is an excellent professional and very caring, as is our entire team.
I had high expectations for this dental center given the Instagram posts they have. I regret to say I was very disappointed with the work of their professionals. I had to make an emergency appointment at another clinic because they left plastic separator residue between my teeth, they poorly polished the treated tooth, and when I left the appointment, I was very sensitive in the area and…
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surrounding areas. When I sent a message to complain about everything they wrote, they told me to take ibuprofen. Clearly, I won't go back, nor will I recommend these so-called professionals. It's a shame to have to write this, but many people seek care here, and our teeth are not a game. We deserve answers and dignified treatment as patients who are paying for a healthcare service.
Reply from the clinic
I am sorry for the negative experience you had. We understand that the trust you placed in us was not met, which deeply disappoints us. I want to apologize for the inconvenience and for the unsatisfactory response you received when you expressed your concerns. I want to assure you that we will take immediate steps to: 1. Investigate and correct the errors made. 2. Train our team to prevent similar situations in the future. 3. Improve our communication and response to our patients' concerns. CentroDent is currently closed for vacation, so I will contact you personally to offer my apologies and address the situation individually. We appreciate your feedback. We are committed to quality and patient satisfaction, and we sincerely apologize.
I absolutely love this place! The service is wonderful and the staff is so attentive, everyone is so loving and kind ✨ I'm so grateful for the care, especially from Dr. Somoza, who works with so much love and made me so happy with the results of my smile! ❣️
Reply from the clinic
It warms our hearts to read comments like these, as they are our purpose. Dr. Somoza and her team are always a delight!
I wanted to comment on my experience at the clinic. I have been seeing Centrodent since 2020. I started my orthodontic treatment (experts in this area). Then I got 2 implants, I have had cleanings, fillings... I have always had a very good reception at the clinic. They are always available for any questions I have, everyone is very friendly. If you want the best results in your orthodontic…
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treatment, I fully recommend Centrodent, you will not regret it!
Reply from the clinic
Thank you, we're so happy to receive such a kind review from you. We'll continue working for our patients with the same enthusiasm and care 🌷
Very good professionals. They explain the treatment from the start. I'm very satisfied with the work done. Thank you very much!
Reply from the clinic
Thank you Carolina, we are happy for your comment, it makes us proud and encourages us to keep improving 🙌🏻
Excellent service, friendliness from the first day of treatment to the last by the entire Centrodent team, and best of all, I got the dream result with my orthodontic treatment.
Reply from the clinic
It is our pleasure to ensure that our patients receive the level of care they deserve!
Very professional, friendly, and caring. They are completely trustworthy. My son was delighted with his orthodontic treatment. I recommend them 100%.
Reply from the clinic
Thank you for your words, they comfort and make us proud. We'll be here for you. 🌷
Excellent service!!! Very happy with the treatment and the orthodontic care. Dr. Somoza and Dr. Toro are the best! 😊🫶🏻 …
Reply from the clinic
Thank you for your feedback, we are happy that you liked the result, we will see you at your next discharge checkup 🙌🏻 Love Camilita.
A very good experience to this day. I started my orthodontic treatment over two years ago. I went to other clinics and they gave me different diagnoses, saying I needed surgery, but at Centrodent they gave me another alternative. The staff is very attentive to every detail, which is much appreciated. I highly recommend them.
Reply from the clinic
Stephanie, what a joy to hear your words!!…our goal every day is to provide the best service in a pleasant environment🌷
Excellent care, attentive to all aspects of the patient's well-being, a great team, and highly qualified professionals. 100% recommended.
Reply from the clinic
Joselyn, thank you for your kind words and recommendation, a hug🌷
Centro Dent is an excellent dental center. All the professionals are wonderful—attentive, caring, and dedicated. Dr. Toro is amazing! He's an excellent professional and very attentive to my treatment. I'm so happy! 🥰 Looking in the mirror every day and seeing the radical change in my teeth in such a short time is incredible. 🥰 I can't thank the professionals at this center enough. It was the…
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best decision I've ever made, and I recommend it a thousand times over.
Reply from the clinic
We're so glad you're so happy with the treatment and our wonderful Dr. Toro. We're sure it will be a complete success!!🌷
The service was excellent, everyone was very professional and attentive; Dr. Toro was very thorough with my treatment and I'm very happy with the results!💖 …
Reply from the clinic
Fantastic, your kind words comfort us and encourage us to be better every day 🌷
CentroDent is a very good dental clinic. I went there to have a wisdom tooth extracted, feeling scared because it was badly impacted, but they treated me incredibly well and the recovery didn't even hurt. They also treat patients with great kindness and friendliness. They're very open to answering questions.
Reply from the clinic
Evelyn, we're here to care for you with lots of love. You're a lovely, very dedicated patient 🌷
So happy with my results at Centrodent! It was a long process, but with my dentist's amazing hands, everything was possible. I'm incredibly grateful to have entrusted my smile to you and your team. 😁❤️ …
Reply from the clinic
My lovely Camilita, our orthodontic treatment was very pleasant, and I'm just as happy with the result as you are. Five stars for you as a patient too!
My experience was incredible, my orthodontic treatment went as expected and my smile turned out beautiful. Dr. Somoza is an excellent professional and she and the other girls make an amazing team.
Reply from the clinic
I'll tell the girls about your words. As a team, we're happy that our patients are happy with the results and care. Hugs.
I went for an orthodontic evaluation, and so far, this is the place where they've best answered all my questions; everything was very clear. It's also worth noting that a specialist performed the evaluation. Highly recommended! Very pleasant atmosphere and friendly from the first moment.
Reply from the clinic
It's great to know that your evaluation provided all the information you needed, clearly presented, to make a good decision.
Excellent care from the entire staff. Dr. Toro was always kind and respectful, working for the benefit of the patient.
Reply from the clinic
Thank you for your comment, our patients are the center of our attention
Centrodent Clinic provides excellent service. I've been undergoing orthodontic treatment for a year and have seen beautiful, rapid results. I'm completely happy with the overall care; they have a tremendous team.
Reply from the clinic
Thank you so much for your comment.
I started treatment in October 2023, and from the first visit, it was a pleasure. His professionalism and aesthetic focus are evident. I recommend him 1000% 🙌🔥 …
Excellent service throughout, from the reception desk to the dental professionals. I'm happy with my progress and grateful for the staff's kindness. 100% recommending :D
Excellent service, noticeable results started appearing after just a few months, I highly recommend it!
Excellent service, dedication, and very professional in their work... My son is being treated by Dr. Toro, and he's very friendly and, I'll say it again, very professional. The women who work there are lovely, very charismatic, and always willing to help patients.
Reply from the clinic
Providing this level of care is our goal. Our Dr. Toro is very professional and a wonderful person.
100% recommended dental clinic, they are also friendly and committed to ensuring the treatment progresses in the best way 💘 …
Reply from the clinic
Thank you Javiera, your opinion means a lot to us. It encourages us to continue striving to ensure our patients feel comfortable and satisfied with our care 🌷
An excellent team, always with the best attitude and dedication.
Reply from the clinic
Thank you, I'll pass on your opinion to the team, I'm sure they'll be very happy!! 🙌🏻
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