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Confidential — for patient review

Central Brisbane Dental

289 Queen St, Brisbane, Australia

Last audited April 2026 By SmileJet Audit Team How we audit →
4.5/5  · 82 reviews

Why Choose Central Brisbane Dental in Brisbane?

Central Brisbane Dental is a ground-floor clinic on Queen Street, Brisbane CBD, offering cosmetic dentistry and implants. Features orthodontic specialist Dr Vincent Wan with projector treatment rooms.

Central Brisbane Dental is a conveniently located general, cosmetic, and restorative dental practice situated at Suite 5, Ground Floor, Manor Apartments, 289 Queen Street, Brisbane CBD. The clinic serves Brisbane residents and CBD professionals seeking accessible, quality dental care in a relaxed, welcoming environment. Central Brisbane Dental features principal dentists Dr. Vincent Wan—recognized in Australasian Dentist magazine for orthodontic aligner expertise—Dr. Allen Wan, and Dr. Jenny Ahn. The ground-floor location near Brisbane Central Station and Queen Street Bus Station provides exceptional convenience for Brisbane patients using public transport, while secure parking at nearby MacArthur Central accommodates those arriving by car. Central Brisbane Dental is a preferred provider for major Australian health funds with HICAPS on-the-spot claiming, ensuring affordability for most Brisbane patients. The clinic emphasizes creating a relaxed, welcoming environment with modern amenities and flexible scheduling, focusing on preventive care and affordable options tailored to individual patient budgets.

Central Brisbane Dental in Brisbane distinguishes itself through convenient ground-floor access, orthodontic specialty expertise, and patient-centered philosophy. The clinic's emphasis on preventive care ensures Brisbane patients understand how to maintain optimal oral health. For Brisbane patients prioritizing accessibility, affordability, and professional care in Brisbane's CBD, Central Brisbane Dental offers comprehensive solutions addressing all dental needs at a single convenient location.

Treatments & Specialties

Central Brisbane Dental in Brisbane offers comprehensive general dentistry as the foundation of patient care. Routine checkups help Brisbane patients maintain oral health through regular examinations and early detection of decay and other conditions. Professional cleanings remove tartar and plaque accumulation. The clinic's emphasis on preventive care ensures Brisbane patients understand how to protect their teeth from future decay and disease. Root canals at Central Brisbane Dental save teeth threatened by deep decay or infection, preserving natural tooth structure for Brisbane patients.

Wisdom teeth extraction is offered at Central Brisbane Dental in Brisbane, addressing third molar problems with expert surgical technique. Emergency dental care ensures Brisbane patients experiencing acute pain, trauma, or infection receive prompt treatment. The clinic's flexible scheduling accommodates urgent Brisbane patient needs.

Orthodontics is a specialty at Central Brisbane Dental in Brisbane. Dr. Vincent Wan's recognized expertise with orthodontic aligners, featured in Australasian Dentist magazine, distinguishes the clinic. Clear aligner therapy offers Brisbane patients discreet orthodontic correction without visible braces. For Brisbane patients seeking straighter teeth with minimal aesthetic impact during treatment, Central Brisbane Dental provides sophisticated orthodontic solutions through Dr. Wan's specialized expertise.

Cosmetic dentistry services at Central Brisbane Dental in Brisbane include professional teeth whitening for $660—removing years of staining from coffee, wine, and lifestyle factors. The whitening treatment at Central Brisbane Dental in Brisbane delivers dramatic results safely for Brisbane patients seeking brighter smiles. Cosmetic dental treatments beyond whitening allow Brisbane patients to enhance tooth appearance and create confident smiles.

Restorative dentistry at Central Brisbane Dental includes dental implants for Brisbane patients missing teeth. Implants from Central Brisbane Dental provide the most durable and functional tooth replacement solution. For comprehensive tooth loss, multiple implants and implant-supported bridges offer full-mouth restoration for Brisbane patients. Root canal therapy, crowns, and bridges round out Central Brisbane Dental's restorative capabilities, allowing Brisbane patients to address all damage and functional loss.

Technology & Facilities

Central Brisbane Dental in Brisbane maintains modern clinical facilities on Queen Street equipped to support all offered treatments. Contemporary diagnostic and treatment technology enables efficient, comfortable delivery of procedures. Digital imaging supports accurate treatment planning. Modern treatment equipment ensures Brisbane patients receive quality general, cosmetic, and restorative dentistry.

A distinctive feature of Central Brisbane Dental in Brisbane is the use of projectors in treatment rooms, allowing Brisbane patients to visualize treatment on screens during procedures. This technology supports patient education and informed participation in their care. The ground-floor location at Manor Apartments offers immediate access without stairs or elevators, benefiting Brisbane patients with mobility limitations.

Sterilization and infection control protocols at Central Brisbane Dental meet stringent Australian standards. The clinic emphasizes patient safety and health through rigorous infection control practices. The relaxed, welcoming environment reflects Central Brisbane Dental's understanding that Brisbane patients deserve comfortable, stress-free dental care.

Why Choose Central Brisbane Dental in Brisbane

Brisbane patients select Central Brisbane Dental for several compelling reasons. First, the exceptional location on Queen Street near Central Station and the Queen Street Bus Station provides unparalleled convenience. Brisbane CBD professionals can access Central Brisbane Dental during lunch breaks. Brisbane residents using public transport find the clinic immediately accessible. For Brisbane patients prioritizing convenient, accessible location, Central Brisbane Dental's ground-floor position is ideal.

Second, the ground-floor access at Central Brisbane Dental in Brisbane benefits Brisbane patients with mobility challenges. No stairs or elevators required—Central Brisbane Dental is immediately accessible upon arrival. For Brisbane elderly patients, disabled patients, and those with limited mobility, this ground-floor convenience is significant.

Third, Dr. Vincent Wan's recognized orthodontic expertise distinguishes Central Brisbane Dental in Brisbane. For Brisbane patients seeking specialized clear aligner treatment, Dr. Wan's recognized skills and magazine publication provide confidence in clinical expertise. The orthodontic specialty at Central Brisbane Dental in Brisbane eliminates referrals for Brisbane patients seeking teeth straightening.

Fourth, the preferred provider status with major health funds at Central Brisbane Dental in Brisbane ensures affordability for most Brisbane patients. HICAPS on-the-spot claiming means Brisbane patients with private health insurance can claim benefits immediately, reducing out-of-pocket costs. For Brisbane families seeking affordable dental care, Central Brisbane Dental's health fund partnerships remove financial barriers.

Fifth, the clinic's patient-centered philosophy at Central Brisbane Dental in Brisbane prioritizes individual needs and budgets. Flexible scheduling accommodates diverse Brisbane lifestyles. Affordable options ensure quality dental care is accessible to Brisbane residents of varying financial circumstances. The relaxed, welcoming environment ensures Brisbane patients feel valued throughout their treatment journey.

Sixth, the projector technology in treatment rooms at Central Brisbane Dental in Brisbane creates unique patient education opportunities. Brisbane patients can visualize their teeth during treatment, understanding the work being performed. This transparency builds confidence and ensures Brisbane patients feel involved in their care.

Patient Experience

The patient experience at Central Brisbane Dental in Brisbane begins with accessible appointment scheduling. Brisbane patients can call (07) 3221 8816 or email to book appointments matching their schedules. The flexible scheduling at Central Brisbane Dental accommodates diverse Brisbane work and family commitments.

Upon arrival at Central Brisbane Dental in Brisbane, patients find a welcoming, relaxed environment. The ground-floor location at Manor Apartments on Queen Street places the clinic in a professional, accessible setting. The clinic emphasizes patient comfort throughout the experience.

Clinical consultations at Central Brisbane Dental in Brisbane emphasize thorough communication. Dr. Wan, Dr. Allen Wan, and Dr. Jenny Ahn take time to examine, discuss findings, explain options, and answer questions from Brisbane patients. For cosmetic cases, the clinic discusses aesthetic goals and realistic outcomes. For orthodontic treatment, the team explains Dr. Wan's aligner approach and expected timeline.

Treatment at Central Brisbane Dental in Brisbane is performed with attention to comfort and patient involvement. The projector technology allows Brisbane patients to see their teeth during treatment, maintaining engagement and understanding. Modern techniques minimize discomfort. For anxious Brisbane patients, the relaxed, welcoming environment helps reduce dental anxiety. Post-treatment guidance helps Brisbane patients maintain results and understand ongoing care requirements.

Location

Central Brisbane Dental is located at Suite 5, Ground Floor, Manor Apartments, 289 Queen Street, Brisbane CBD, strategically positioned for maximum convenience. The Queen Street address places the clinic in Brisbane's premier commercial and retail district. The location is only minutes from Brisbane Central Station—making Central Brisbane Dental immediately accessible for Brisbane residents using the train network. The nearby Queen Street Bus Station provides additional public transport options for Brisbane patients using buses.

The ground-floor position at Central Brisbane Dental in Brisbane eliminates accessibility barriers for Brisbane patients with mobility limitations. Nearby MacArthur Central parking accommodates Brisbane patients arriving by car. The Queen Street environment surrounding Central Brisbane Dental includes retail, dining, and business amenities, allowing Brisbane patients to combine dental appointments with other CBD activities. For Brisbane residents seeking convenient, accessible, ground-floor dental care in the CBD, Central Brisbane Dental offers an ideal solution.

Patient Reviews from Brisbane

4.5

★ 82 reviews

W

Wu Yi

March 2026 · ★ 5

Great experiences! I've been attending this practice for ~5 years. Professional services and friendly staffs. Recommend to anyone seeking high quality dental service in Brisbane CBD.

Clinic response ():

Response from the owner 10 years agoThanks, Andy, for your kind review. We'll keep striving to maintain these high standards. We look forward to looking after you again at your next 6 monthly exam and clean appointment.

P

Paul Trigger

March 2026 · ★ 4

Very friendly and efficient operation. Encourages checkups and cleaning to avoid painful problems.

Clinic response ():

Response from the owner 10 years agoHi Paul, Thank you for your kind review and support over all these years you have been coming to the practice. Your feedback has made our entire dental team very happy.

S

Simon Tepoorten

March 2026 · ★ 2

This comment is about the customer service, rather than the actual dental treatment itself (which I can't testify to because we didn't get that far). My wife had an appointment this morning at 8:30am. My wife rang at 8:25am as a courtesy to advise that she was running 5 minutes late due to underestimating the journey time (she broke her foot last week and is still coming to terms with the timeframes for travelling on crutches from Central train station to her place of work and other local services). She included this information in her courtesy call, and was advised in an infriendly tone that due to her being late, her session would need to be rescheduled. The dental clinic was quite quick to point out that they are very, very busy, and are unable to facilitate little hiccups in their timeframes. We appreciate that prompt arrivals are preferred (being business owners ourselves), but surely exceptions can be made in these sorts of circumstances, particularly given the effort and time it took my wife to get close by in the first place? Indeed, my wife did the right thing in ringing ahead. Anyway, just thought this information deserved to be published in case anybody else was considering using a CBD dental clinic with some customer service and compassion.

Clinic response ():

Response from the owner 11 years agoWe are sorry to hear you feel that way about your experience with us. Understanding that sometimes things happen that we have no control over such as traffic jams and public transport delays, we give a leniency when it comes to being exactly on time. Our policy is that we call patients if they are more than 5 minutes late to an appointment, simply to see if they are on their way and still attending their appointment. If the patient is nearly at the practice we are more than happy to facilitate the little hiccup in time, but if a patient is running very late (will arrive 15 minutes late or more for a 30 minute appointment) it is best to reschedule the appointment so we have enough time to give the proper care and attention that patient needs. We appreciate patients calling us themselves to tell us that they will be late to their appointment but it is also very unfair to all the patients with appointments booked in after a patient who is running late. All new patients are politely reminded to come at least 10 minutes before their appointment to fill out a medical history form so we have all the information to comprehensively treat the patient and we endeavour to ring patients if for some unforeseen reason we are running over time ourselves. As can be understood, there are some exceptional circumstances such as a patient with a dental emergency like a severe toothache that needs immediate treatment that may cause small disruptions in appointment times.

G

Grunge Mermaid

March 2026 · ★ 5

A massive shout of to my Dentist VINCENT, the dental assistant KAYLA and the lovely, helpful and professional receptionist, ASH. There was space outside for me to park my LARGE mobility scooter, ASH said I could park it where they could keep their eyes on it ~ which I VERY much appreciated. VINCENT is a wonderful combination of professional, thorough and sensitive and if you have any mental, psychical or sensory needs VINCENT will talk you through EVERYTHING that is happening, before it happens, and put you right at the ease. The office is accessible (to the front door) with a small ramp, clean, with adequate seating, quiet and the decor is AWESOME, it is covered in lovely pictures of VINCENT and his family, toys and if you love Star Wars, I highly recommend attending this dentist! Thank-you for ALL your efforts! They is also on GROUPON for an BEYOND excellent price for the services you receive and they continue to offer a substantial discount for returning clients. At the end of the appointment, VINCENT will send you off with a FULL dental goody bag and go through everything he has found and his recommendations, clear and under no pressure to do anything you are not comfortable with. It was the best experience at a dental appointment I have ever had and, I WILL be back! An office full of legends, go and give them a visit! ☺️

Clinic response ():

Response from the owner a year agoThanks for your fantastic compliments! We are so happy we could provide you with a great experience!

C

Cade Fletcher

March 2026 · ★ 1

This was the worst dental examination that I have experienced so far in my life. From the beginning there was a pattern of incompetence and lack of professionalism. The front desk staff had given the incorrect address which led to me arriving 30 minutes late as I had already arrived at the incorrect address that was provided in the email. Upon arrival I was greeted with subtle insinuations that I was being untruthful until I showed the emails. The dentist herself then mentioned that due to being late I would have to come back another day to complete the other half of the treatment. No apologies were made which speaks to the character of these two staff members. The dentist then proceeded to do a rushed and genuinely subpar cleaning and scaling of my teeth and due to her haphazard approach I was left with severe damage to my gums and tooth enamel which I am still dealing with these effects over a week later. She also did not provide the full treatment that I had already paid for prior to arrival. It was only a clean, scale and polish with fluoride application which is very basic. The dentist even insisted that I had received prior fillings to two of my teeth which I assured her could not be true as I have never had a cavity and have only ever had clean, scale and polish treatments in my life. This behaviour is not normal and I have never been met with such an unprofessional approach from a healthcare provider. The treatment room itself was so disheveled and ill equipped that I genuinely do not believe that they are operating to meet the industry standards. I have never seen such a dilapidated treatment room and I should have trusted my instincts and not continued with the treatment. The overall experience was reminiscent of something that you would expect to occur in a third world country. I must say that I take no pleasure in writing this as it is the only time I have left a review but I strongly feel that the general public should be aware of this experience. Please think twice before making an appointment with these people, it is not worth the risk to your oral health.

Clinic response ():

Response from the owner a year agoThank you for sharing your feedback, Cade. We sincerely apologise for the negative experience you’ve described. Your concerns about the front desk error, the treatment, and the overall care provided are deeply concerning to us, and we take them very seriously so we've taken the time to thoroughly investigate. We understand the frustration of being misinformed about the address due to a typo in our receptionist's email to you, and we’re sorry for the inconvenience this caused. However, the email was also signed off with the correct address. The Groupon which you used for the appointment also clearly shows the practice address and has a map of our location.  Upon your arrival, which was 30 minutes late to a 1 hour appointment, we informed you that we may only be able to complete the examination and x-rays, with the rest of the treatment possibly needing to be rescheduled to ensure we could give you the thorough care you deserve without rushing. All new patients are politely reminded to arrive at least 10 minutes before their appointment to fill out a new patient form so we have all the necessary information to treat them comprehensively. Despite these time constraints and your claim otherwise, we still managed to provide every treatment included in the Groupon (a full examination, x-rays, cleaning, prophylaxis, and fluoride treatment) at the same appointment by using up our lunchtime for you. Regarding your dental history, we attempted to clarify that the areas we discussed were “fissure sealants,” not fillings. We also tried to show these areas to you in the mirror to ensure you understood. We apologise if there was any confusion during this exchange, as we strive to make sure our patients are well-informed about their oral condition. We also discussed that, due to the poor condition of your oral health, the cleaning might cause some discomfort, which is why we provided post-operative instructions explaining that tenderness and tooth sensitivity could occur. We hope you’ve been following those instructions to minimise any discomfort, and we’re sorry to hear that you’ve experienced ongoing sensitivity.  However, it had only been 4 days after your appointment at the time of your review not more than 1 week as you claim, and teeth and gums need more time to heal, generally 2 weeks. While we acknowledge your concerns about the appearance of our practice, it is located in an old heritage-listed building with little we can do with the appearance. We want to assure you that we adhere strictly to Australian Dental Association standards. All of our equipment and facilities are regularly checked and maintained to ensure we meet or exceed regulatory guidelines. We would appreciate the opportunity to address your experience more personally rather than through a review platform. Please feel free to reach out to us to discuss further or to arrange a follow-up appointment.

T

Thaís Vieira

March 2026 · ★ 5

Friendly stuff. The doctor explains all issue and give guidance to improve. Worth what you pay

Clinic response ():

Response from the owner a year agoThanks, Thais, for your compliments!

S

sofia martin arribas

March 2026 · ★ 1

I just left, and they treated me terribly. I booked through Groupon for a cleaning and a filling three weeks in advance. I spoke to the receptionist three times before the appointment. Today, I arrived, and she told me I couldn’t use Groupon more than once (I used it last year), that I should contact Groupon for a refund, and that if I wanted the appointment, I’d have to pay $99. She was very rude, snatched the form out of my hand, and was sitting on a chair with no willingness to help at all, saying there was nothing she could do. I’ve been told this has happened to many other customers as well. I told them that if it’s not the first time, they should find a solution to avoid wasting people’s time and money. Terrible reception management. ANSWER: If you are insinuating that I provided false information, please withdraw that accusation, as it says a lot about your organization. If you lack the ability to properly take down a phone number—considering I believe I did not invent my name and surname, which should appear in your system—that is not my problem. The receptionist lacks professionalism, and at no point was I offered cleaning, X-rays, and a filling for $99—only cleaning at that price. Another receptionist mentioned that this issue tends to happen often. I encourage you to find a solution and stop wasting people’s time and money. Kind regards.

Clinic response ():

Response from the owner a year agoHi Sofia, we are sorry you feel this way. However, you were told at your first appointment that you could only use this Groupon once as it is for new patients. We verbally told you the cost of returning for a checkup and teeth cleaning and fillings and provided you with a printed treatment plan with quoted prices. The Groupon terms and conditions also state clearly it is for new patients only. You were obviously happy with us because you wanted to come back. You booked this appointment under different contact details. When you came in and filled out our new patient form, our system detected you had been to see us before. Our receptionist explained again you are not eligible for the Groupon, but offered you the discounted $99 deal instead (normally $234). This does not happen often, but there are always people who try to cheat the system, waste our time and prevent others getting looked after in that appointment time.

S

Sally Oelerich

March 2026 · ★ 5

Just moved to Brissy and decided to try Dr Vincent. Very knowledgeable. Great dentist!

Clinic response ():

Response from the owner a year agoThanks for the kind words, Sally!

D

Danika Darby

March 2026 · ★ 5

The team here are really great, from the reception staff/dental nurses to the dentist himself, its a great experience that focuses on long term care. Prices don't break the bank either, and I always come away from appointments relieved

Clinic response ():

Response from the owner a year agoThanks for your kind words, Danika! You are a pleasure to look after!

S

SHAY YMBONG

March 2026 · ★ 5

I highly recommended this clinic 💓 Kudos to the team. I will definitely comeback. 🙌 …

Clinic response ():

Response from the owner a year agoThanks for the support, Shay!

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