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Reviews of CEMDEI - Medicina Dentária, Porto.

Porto, Portugal. 93 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

5.0

out of 5, from 93 reviews

5 92
4 0
3 0
2 0
1 1
Julia Lisitcyna via Google 5.0 out of 5
I would like to say thanks. It was pleasing to have my teeth air flow cleaning at this clinic. All Clinic staff is very friendly. I am sure it was the most thorough tooth cleaning in my life. I have teeth cleaning regularly and this one was one of the best. Thanks. After the Air flow cleaning, I had some discomfort in my mouth.(of course, that's a usual side effect) and the doctor suggests to me…
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Topical application of fluorides for free. Fluoride paste calmed my mouth, I was happy without any discomfort. Thanks, Doctor and his crew.

Reply from the clinic

Response from the owner Edited 3 years agoThank you very much! We're very happy about your review and comments! Hope to see you soon!

Gonçalo Xavier via Google 5.0 out of 5
I have been a patient of Dr. Maria da Luz for years and I cannot recommend her enough. The facilities, both in Paredes and Porto, are excellent, the assistants are very friendly and attentive, and the doctor has exemplary professionalism. I have had numerous procedures done at the clinic, from tooth extractions to procedures to close gaps between teeth, and all of them have gone without a hitch.…
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At this clinic, I am always guaranteed to receive the best dental service.

Reply from the clinic

Thank you so much for your kindness, Gonçalo. It's a great pleasure to have treated you for so many years and a privilege to have you here for the appointment, coming from so far away. Thank you. Warm regards.

Serafina Silva Barbosa de Matos via Google 5.0 out of 5
I'm happy and I think the doctor is an excellent professional. I had a rehabilitation with implants and I now have a beautiful smile and can chew better.
Reply from the clinic

Response from the owner Edited 3 years agoThank you so much for your comment, Ms. Serafina! We were extremely pleased to hear about your happiness. We work so that our patients find what they are looking for and feel happier. It was a great pleasure to rehabilitate your smile and your chewing function. See you soon. Warm regards.

Joana Botelho via Google 5.0 out of 5
Excellent team with a unique, personalized and special service that meets the needs of its patients... In addition to the EXCELLENT dental treatment, I benefit from osteopathy which has greatly improved my quality of life!! THANK YOU CEMDEI
Reply from the clinic

Thank you Joana for your comment. Your satisfaction motivates us in our pursuit of continuous improvement. We hope to see you soon! … More

Manuel Teixeira via Google 5.0 out of 5
I have been a patient at CEMDEI since 2016, and since then the quality of my oral hygiene has improved significantly, thanks to the dental treatments I have received there. …
Reply from the clinic

Response from the owner Edited 3 years agoThank you so much, Manuel! I am very proud of your comment regarding our team. We work very hard to ensure that the level of our treatments is always high, maintaining a close relationship with our patients. We hope to continue with the utmost dedication. That's how we feel happy. Warm regards.

Olga Alves via Google 5.0 out of 5
Although I've been a client of this clinic since its opening, with each treatment I continue to be surprised by the work of this always friendly and caring team. This time it was a minor surgery, the first of my life, and even though I'm afraid of vaccines, I didn't feel the anesthesia and never had any post-operative pain. Thank you to the whole team, and whenever necessary I will travel 300 km…
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to entrust myself to them calmly and confidently, without fear.

Reply from the clinic

Thank you so much for your comment! We are very pleased to receive your recognition! This motivates us to improve our service. We work every day to continue providing excellent treatments. Once again, thank you very, very much. See you soon.

Sara Leal via Google 5.0 out of 5
Excellent professionalism. Impeccable customer service, friendly service, and great comfort. Advanced technology with innovative treatments.
Reply from the clinic

Thank you very much Sara for your comment. We are not perfect, but every day our team wants more and better for our users. Your comment encourages us. Kind regards and see you soon.

Joana Alves via Google 5.0 out of 5
I visited the clinic for a standard professional teeth cleaning service and expecting the usual gum sensitivity during and after the session for a few days. Being pregnant at the time made me extra nervous but was pleasantly surprised to …
Reply from the clinic

Thanks a lot Joana! I will see you soon! Best regards

Joao Silva via Google 5.0 out of 5
The service is top-notch, the care the doctor gives her patients is phenomenal, I couldn't ask for better.
Reply from the clinic

Thank you very much for your comment! We hope to continue to meet your expectations! See you soon. Best regards.

Roberto via Google 5.0 out of 5
It exceeded my expectations, the service was fast and very well taken care of, following all COVID-19 protocols. Congratulations to the entire team for their efficiency and excellent service.
Reply from the clinic

Thank you so much for your feedback! We strive every day to surprise our patients with excellent service. Help us improve whenever you feel it's appropriate. Your feedback is important.

J.M. Ahenriques via Google 5.0 out of 5
I've been to several dental clinics, and in none have I received such kindness and care. Dr. Maria da Luz is extraordinary; she cares and sees beyond the treatment we seek. She always tries to stay up-to-date with the latest advancements, reviews every procedure she has to perform, and always thinks about what's best for the patient, even seeking other opinions to be sure it's truly the best…
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option. I went there to improve my smile, but the truth is, I've improved my neck pain and headaches, which I didn't even know were related. Everything is explained in detail, and I can only thank her for all the care, kindness, and professionalism. The whole team is wonderful; I highly recommend them.

Reply from the clinic

Thank you so much for your comment. We do everything we can to exceed our patients' expectations. But what really matters is knowing that you felt good with us.

Diogo Campos via Google 5.0 out of 5
I had my orthodontic braces removed two days ago at the clinic and I couldn't be happier with the result. The medical and support staff were very helpful and friendly. I highly recommend them!
Reply from the clinic

Thank you so much Diogo for your comment. I am happiest when patients' eyes light up with joy after seeing the results of our work. Thank you for this opportunity to treat you. It was a great pleasure!

Teresa Castro via Google 5.0 out of 5
As always, the service exceeded expectations. I had an Ellansé treatment today and was amazed. I highly recommend it!
Reply from the clinic

Thank you so much for recognizing the work of our team. We always want to be at the forefront of treatments that are truly effective.

Jose Fernandes via Google 5.0 out of 5
Hello to everyone who already knows Dr. Maria Da Luz's clinic (dental clinic, aesthetics, etc...etc...etc...), because it is a great source of pride for me to be writing, for the first time, these simple words of gratitude to a woman, a team, a family who managed to help me get back on my feet as a person, given their dedication, competence, professionalism and kindness, in such a complicated case…
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as mine. Do you know what acute chronic periodontitis is? That's it!!! That's what I unfortunately have, due to some bad habits. But also "Fortunately" because I was also treated in a timely manner, I still have all my teeth. Do you know what it feels like to be eating soup and being afraid to touch your teeth with the spoon, even "slowly," and being afraid that one or more might fall out???? That's what happened to me for a while, until a great friend of mine, Teresa, recommended Dr. Maria da Luz. This was more than 15 years ago. From then on, I, as well as my son and my wife, have been frequently assisted, and believe me, I don't want anything else. Think about it. Take care. Kisses, Dr. Maria Da Luz. Thank you for everything. Luís Fernandes

Reply from the clinic

What a lovely comment! We are very happy when you like our work. And even happier when our work and … More

Joana Loureiro via Google 5.0 out of 5
The clinic and staff adapted excellently to the COVID-19 pandemic. Hand sanitizer is available before entering the clinic, and after entry, patients are provided with protective equipment (mask, cap, and shoe covers). Patients leave their belongings in a locker with a key. The entrance is divided into a "dirty" zone and a "clean" zone, and all staff use protective equipment including FFP2 masks…
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and face shields. I felt extremely safe!

Reply from the clinic

Thank you for the referral, Joana! Your comment contributes to increased confidence in our clinic. We strive for excellence and are committed to improving every day.

Gabriel Leal via Google 5.0 out of 5
Today I had an appointment at the clinic. When I arrived, there was a hand sanitizer dispenser to use before ringing the doorbell. We entered and were very well received by the receptionist, who was equipped with personal protective …
Reply from the clinic

Thank you for your testimony! Your contribution is very important to us. Thank you again!

via Google 5.0 out of 5
In the Covid contingency plan, CEMDEI adopted a safety plan for users and healthcare professionals at this clinic at the highest level and with the utmost rigor. Knowing how to treat and trusting.
Reply from the clinic

Thank you very much for your comment. Your experience is very important to us. Best regards.

Rui Ferreira via Google 5.0 out of 5
Excellent clinic and medical and support team. I want to leave my testimonial about the excellent quality of care I received during these difficult days of the Covid-19 pandemic. I was truly impressed by the thoroughness, preparation, and rigor with which I was received and in all the treatments I received. We are living through very difficult and worrying times, but as I needed urgent…
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treatment, I decided to go to the consultation at the right time, as I felt completely safe and calm in the hands of this team. Only in the operating rooms did I witness such rigor in hygiene and safety. Thank you all very much and see you soon. Rui Ferreira

Reply from the clinic

Thank you for your testimonial! We hope to exceed your expectations even further! To that end, we are committed to continuous improvement.

Luis Afonso via Google 5.0 out of 5
Excellent service During this difficult time due to Covid-19 I felt perfectly safe with all the measures implemented, I recommend it.
Reply from the clinic

Thank you so much for your comment, Luis. This is our motivation to improve a little every day. We hope to always maintain this level of security and reliability.

maria céu rodrigues via Google 5.0 out of 5
This was my first appointment during this pandemic, and with all the strict adherence to sanitary protocols, I felt safe and protected; congratulations to these excellent professionals 👌 …
Reply from the clinic

Thank you so much for your comment! It's very gratifying to feel this recognition! These are gestures that encourage us immensely.

Miguel Pereira via Google 5.0 out of 5
I learned about CEMDEI and Dr. Maria da Luz through a friend on whose mouth she performed an almost miraculous reconstruction. My teeth don't need that much care, but since I started going there 4 years ago, I don't want anything more. I trust her experience, yes. And I appreciate that she keeps up with technical advancements, yes. But what I value most is that, even with a large team working at…
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the Center, I know that the doctor is aware of everything, and I feel that I maintain a personal doctor-patient relationship with her, as if it were just the two of us. And as a bonus, it's a very peaceful place.

Reply from the clinic

Thank you! Thank you for your recognition and appreciation! It's fantastic to work for people like you!

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