Patients
Reviews of Buleleng General Hospital.
Bali, Indonesia. 157 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
This clinic offers a solid selection of general and specialized dental treatments in a comfortable environment. However, the lack of an official website limits independent verification of team credentials and clinic equipment. It remains a viable local option but has reduced tourist suitability.
Authenticity
5/10Baseline 5: no website. No review manipulation penalty for Google Reviews. Final 5.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Rabiatul named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
4/10Baseline 4: tourist support confirmed. Final 4.
What comes up well
- Led by experienced dental specialists including Dr. Rabiatul
- Uses high-quality materials including Porcelain
- Provides solid support for international patients
Points to weigh
- No official clinic website available for remote verification
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 157 reviews
My child is being treated in the Flamboyan Room, good service, friendly nurses, friendly doctors
Reply from the clinic
Thank you for entrusting your healthcare to us.
Thank you for the service provided during your treatment in the Cambodian room.
In the Sakura room, all the nurses were very friendly, we were really helped... it's just that the room temperature was very hot, maybe because the AC was having problems... thank you to all the nurses who helped us.
Reply from the clinic
Thank you for entrusting your healthcare to us. Best regards
The hospital is so funny, haha. From the start, I was referred here from another hospital, and the hospital was already very crowded. 1. The doctor seemed unable to read even though the letter already stated the details, but instead asked me again (okay, maybe he was tired). It was still understandable. 2. I was asked to do a blood and sputum test and to schedule a CT scan. While waiting, the…
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person in charge was laughing loudly and joking around, no one was doing it. Hahaha, what the heck is that? I waited for more than 40 minutes, watching them joke around. 3. The results were declared negative for TB. From the urology clinic, I was asked to go to the lungs again for another check (okay, good). The doctor didn't even come to the lungs. He said he was still in the room. We had been waiting for an hour and a half for the doctor to come. The staff inside didn't know where the doctor was or what he was doing. There was someone in line first, so I asked. It turned out they had been waiting for the doctor for 3-4 hours. If you're taking care of another patient, confirm with the patient. When the doctor arrived, my father said he needed TB medication. The urologist said he recommended it, even though my father wasn't TB positive. I just said that and the doctor asked again, "What does this patient need?" Like, "What??" If I don't go with you, will I still be given TB medication? Is that the procedure? 4. I'M NOT A DOCTOR AND I DON'T UNDERSTAND MEDICAL THINGS. My father was ordered to have surgery. I asked him twice to confirm where the surgery was needed, because I also needed to confirm with my family, but the doctor's response was, "Who should I explain to so I don't have to explain it repeatedly? I already said this is what needs surgery." In a lazy tone, should I study medicine first so I don't have to ask twice??????? JUST ASKING, JUST ASKING TO BE SURE I've been queuing since morning, without eating, until noon. I heard my doctor needed surgery. How could I not be shocked? I was already sad to hear he needed surgery, but the doctor's response was like that. Hahaha, what a great doctor. And this is the response from (the owner) on Google Maps. I just got a patient complaining, and the answers were all template. Hahaha, but I just chatted and didn't get a reply at all on WhatsApp. Hahaha, this hospital is such a joke.
Reply from the clinic
Response from the owner Edited 3 months agoWe apologize for the inconvenience. We will follow up on your complaint immediately. For further information, please contact us via WhatsApp at 081936666670. Thank you.
Sakura Room, thank you very much for your service while my child was being treated here.
My child is being treated at Sakura, the nurses and doctors are kind and friendly.
Thank you for the good service that has been given to my father in the Teleng room.
The service is very good, the nurses are friendly and responsive during treatment, both in the ER and inpatient care.
Sakura room, my impression and message is very friendly service and very fast action
My child was treated in the Flamboyan Room. The service was fast and excellent, and the nurses were kind and friendly. Thank you, Buleleng Regional Hospital.
Thank you for the service provided while my husband was being treated in the Cambodian room.
Thank you for your service while being treated in the Cambodian room. The doctors and nurses were very friendly.
A little input. Please improve it for the nurses on duty in the ICU room. The ones on duty on the morning of December 21, 2025 and Monday morning, December 22, 2025. To better understand what the room actually is (which is the cardiac ward), please don't open the lid of the medical waste bin with a loud (grunting) sound like there's no code of ethics. When taking the trash bin, don't pull so…
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hard that the patient is shocked by it. Remember that the cardiac ward is where patients need to be calm. Learn to treat patients humanely. Being friendly and smiling is number one, don't be rude as a nurse. 2. If there is a MD patient in the room, it is best to close the curtain until the MD patient is moved from the room. Why do we have to protect the psychology of a patient who is struggling to stay healthy, struggling to stay alive so that the condition of other patients does not drop when they see the MD patient in the room with all the aids. Once again, this is a little input so that the nurses who are known to be grumpy and a little bit grumpy can improve and be better. I know you are tired, but doesn't every job have risks? One more thing for the cleaning service who is on duty in the ICU room on Monday mornings, please improve your attitude. Don't be grumpy with the patient's attendants, be a little polite and friendly. And understand (I deliberately closed the curtain for my parents there so they couldn't see the MD patient who was still in the room, with my intention of protecting my parents' psychology). But instead, her answer was a little curt. Remember not to equate the psychology of healthy people with sick people. Thank you.
Reply from the clinic
We apologize for any inconvenience. We will follow up on your complaint immediately. For further information, please contact us via WhatsApp at 081936666670. Thank you.
The care was excellent, the midwife and doctor were very friendly 🥰🥰 Thank you for your service 🙏🥰 …
I'm very satisfied with the service. The facilities are complete and the place is comfortable and clean. My child is in the Sakura room.
The service of doctors and nurses at Buleleng Regional Hospital is very good.
Waiting for the doctor for a long time There are already a lot of patients in the outpatient clinic The doctor's appointment arrived at 8:20 AM He still hasn't arrived.
Reply from the clinic
We apologize for the inconvenience. For further inquiries, please contact us via WhatsApp at 081936666670. Thank you.
I use free BPJS, while in the Padma HCU room, the service is satisfactory, everyone is friendly, thank you all, may God always bless you.
My experience of caring for Ajik for a week here is still vivid. From the moment he registered until he was discharged, the service was excellent, and the nurses and doctors were excellent. Thank you to all the nurses and doctors who cared for Ajik. May his healthcare services continue to improve in the future.
The service in the Edelweiss room, room 9, is good and clean. Nurse Mr. Wayan is friendly and responds quickly.
The service in the Padma room is very good, the nurses are friendly and take quick action.
Padma HCU. Excellent and responsive service. The doctors were also excellent and explained things to the patients' families very well.
My younger sibling was treated in the Sakura room,,,, he was treated by friendly doctors and nurses,,, my younger sibling has recovered and has gone home,,, thank you for the good and friendly service,,, I hope the Regional General Hospital can continue to provide this good and friendly service,,,,, and thank you to the friendly nurses"🙏🙏
Reply from the clinic
Thank you for entrusting your health services to us.
The service in the Sakura room is good👍, the service is friendly …
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