Patients
Reviews of Boca Vitale.
Bogota, Colombia. 502 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Boca Vitale is a Chapinero Bogota multi-specialist clinic with realistic mixed-rating reviews and named doctors. Treatment quality is generally praised but a documented intake contradiction and a tourist who walked away on price are real weaknesses. No formal international patient program.
Authenticity
8/10Real Bogota Chapinero address, named doctors, mixed 1-5 star distribution rules out manipulation. 4.66 average is realistic for a busy multi-doctor clinic.
Treatment quality
7/10Most reviews praise treatment, but one 1-star case describes contradictory smile makeover assessments between general dentist and specialist, indicating intake coordination gaps.
Cleanliness
7/10No hygiene complaints in sampled reviews. Sterilisation specifics not published.
Team
7/10Dr. Yennelis Colmenares (pediatric care) and Dr. Alejandra Quintero named in reviews. Larger team but credentials not on public site.
Price value
6/10Tourist reviewer reports cleaning ~240k COP, crown ~2.5M COP, implant ~4.5M COP and found cheaper elsewhere. Prices not published on website.
Tourist suitability
6/10Chapinero location is tourist-accessible but no English page, no formal international program, and the verified tourist case ended up choosing a competitor on price.
What comes up well
- Real mixed-rating review distribution (no manipulation signals)
- Named pediatric and general dentists
- Chapinero location near tourist accommodation
Points to weigh
- 1-star case describes contradictory diagnosis between general dentist and specialist
- 2-star tourist case found prices uncompetitive vs other Bogota options
- No published prices, no English page, no international program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 502 reviews
Very good service, we have been clients for many years and we have always gone back because they have given us an excellent result.
Reply from the clinic
💖 We are so happy to read comments like yours. Thank you for allowing us to take care of your oral health!
Excellent service, thank you so much to everyone at Boca Vitale, especially Dr. Yesenia Alvarez. She was very patient and excellent at her job. I highly recommend Boca Vitale.
Reply from the clinic
💖 Thank you for sharing your experience! It means a lot to us to know that you felt well cared for.
They lack technology, and their only concern with their patients is how much they can pay.
Reply from the clinic
We sincerely regret that our service did not meet your expectations. However, we want to remind you that we are addressing your case within the established timeframes and procedures, and we are committed to continuing to provide you with the best possible service.
I am very happy with the service from Boca Vitale, both the receptionist and the doctor. I highly recommend Boca Vitale.
Reply from the clinic
🙏 Thank you for your lovely message. We are so happy to be able to contribute to your well-being and your smile!
I am grateful for the attention I received from Boca Vital, especially from Dr. Yannelys.
Reply from the clinic
🦷 Thank you for highlighting our doctor's work. Comments like yours fill us with pride.
Excellent service, they take the time to meet the needs of their patients. I recommend them without hesitation.
Reply from the clinic
🌿 We're so happy to hear you had a positive experience. Our team thanks you from the bottom of our hearts!
I am satisfied with the work they did for me, thank you.
Reply from the clinic
🙏 Thank you for highlighting the excellent care you received. It is very important to us that every patient feels cared for.
At Boca Vitale I feel and see that the care is very good from all the staff and I was very well treated by Doctor Steven Giraldo.
Reply from the clinic
💖 Thank you for your lovely review. The doctor and the whole team will be happy to read it.
Yesenia Alvarez's professional service was excellent in her attention, knowledge of dentistry, and adherence to the treatment.
From the first time I arrived, I felt very well taken care of by everyone who looked after me. I highly recommend Boca Vitale, because my experience here and the services I received were excellent.
Reply from the clinic
🪥 Thank you for recognizing the work of our team. It will always be a pleasure to serve you and take care of your smile.
Highly recommended! Excellent service from all the staff and a fantastic experience! 👍 👏 …
Reply from the clinic
😁 We're so glad to read about your experience! Our team strives every day to provide friendly and high-quality service.
I find the service excellent, patient-focused, and very friendly and attentive to user satisfaction.
Excellent service, excellent professionals. Dr. Yesenia is an excellent professional, from the moment I walked in with receptionist Angie and the entire Bocavitale team. I am very happy with the work they did for me. 10/10
Excellent service, very professional both the reception staff and Dr. Yesenia Alvarez
I highly recommend Dr. Freddy Giraldo. I really enjoyed the service at Boca Vitale. I highly recommend him. Thank you.
Excellent service, they treated me well, they are very attentive and helpful. Highly recommended.
Very good attention from the receptionists, the doctors, very patient and everything very good
It is an excellent place, with excellent service, very professional, highly recommended
Excellent service from all staff, empathetic professionals and very good treatments.
The service is excellent and the doctors are very attentive.
Very good experience, excellent service and best of all, excellent prices
Excellent service! I had a smile makeover done, and the prices are very good with easy payment options. The staff was very attentive and helpful.
Highly recommended! They provided excellent service, with prices perfectly suited to my budget and treatment needs. I especially want to highlight the receptionist's attention; she clearly explained everything I needed and provided outstanding customer service.
Excellent service, they are always available to assist clients. Dr. Yesenia is very professional and patient with those of us who are afraid of dental procedures. I always come back!
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