Patients
Reviews of Black Clinic by Daniel Villaseñor.
Mexico City, Mexico. 74 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 74 reviews
Excellent work by dentist Ximena and Dr. Daniel… they were able to save my tooth completely! …
Reply from the clinic
Thanks for your trust! We value your opinion and thank you! See you around!
Excellent professional dental service although the appointments, billing, and customer service are terrible. It's been over a week and they haven't sent me my invoice. And even after I request it, they sarcastically complain about the rating I included on Google. This is a free channel for expressing your experience. Don't make excuses or start conflicts via WhatsApp.
Reply from the clinic
Thank you for visiting us! We apologize for the delay with the invoice. We are still working with our accountant to speed things up and improve. Due to workload, it sometimes takes up to a week, as was unfortunately the case with you. We apologize again. We're a bit overwhelmed with scheduling, but we're working to improve our consultation times and be faster. Our priority is our patients, so we appreciate your feedback so we can improve.
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